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Lexus of Watertown - Service Center

Watertown, MA

4.6
222 Reviews

222 Reviews of Lexus of Watertown - Service Center

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November 29, 2016

Very efficient i am extremely satisfied with the service department of Lexus of Watertown It's very efficient and the staff is friendly and professional Thank y More

by Cdelpapa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Blake
November 29, 2016

excellent This visit was what I am used to, my last visit I was not too happy with, but happy to say this was more of what I expect. More

by ATk3624718
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick D'Agostino
November 29, 2016

Mariel B. was once again extremely competent . Mariel makes the service visit as easy and pain-free as possible. She is knowledge and helpful, and always considerate of my time and concerns. A ver More

by trude kleinschmidt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mariel B.
November 29, 2016

rodent rampage We have had two instances of a rodent getting and shredding the cabin air filter. Lexus of Watertown fixed the air system and replaced the filter. More

by rhs
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria Laskaras
November 29, 2016

Excellent Experience As always, I was treated so well and with amazing patience. My Phan was so understanding and explained everything so well to me and my son. I am older More

by Maggie
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
My Phan
November 29, 2016

Great Service Took a bit longer than we expected but everything went very well. The problem was resolved and there was no charge for the great service. More

by rtrial
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2016

Premium operation from top to bottom From reception by Maria Laskaris to exit can't say enough in behalf of Lexus of Watertown and its dedication to customer satisfaction in every aspect. More

by Luxury
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maria Laskaris
November 23, 2016

Great service as Usual I just got my car serviced and Maria Laskaris the service specialist was terrific and knowledgeable, I go back with her 23 years as I have been a lo More

by Cruise Specialist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jimmy Yu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Liuzzi, Paul Chella
November 22, 2016

Mariel is the reason I still own a Lexus Watertown Lexus is an exceptional car dealership. The service is a cut above any other dealership I have ever dealt with or heard about. Bravo! More

by madelyn bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2016

Excellent Service provided by Lexus of Watertown Kim is my primary service provider at Lexus of Watertown. She is very kind and took quick action and prompt response. Everytime, I received a warm let More

by Xuemin Zhou
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Trott
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