Lexus of Watertown - Service Center

Service with a smile I have been going to this dealer for my service since purchasing my car from them. I have almost always been 100% happy with their treatment and woul I have been going to this dealer for my service since purchasing my car from them. I have almost always been 100% happy with their treatment and would highly recommend them to anyone in the area. More

Excellent Service As a two time Lexus owner I have received outstanding service from Lexus of Watertown. I would highly recommend Lexus of Watertown for services as wel As a two time Lexus owner I have received outstanding service from Lexus of Watertown. I would highly recommend Lexus of Watertown for services as well as sales More

Thorough! Problem with power steering. Of course, wasn't happening when I brought it in (Murphy's Law!). But Mariel my adviser couldn't have been more helpful. Problem with power steering. Of course, wasn't happening when I brought it in (Murphy's Law!). But Mariel my adviser couldn't have been more helpful. I love dealing with these people! More

outstanding service experience Every aspect of my visit for a tire issue was exceptionally positive. They not only took care of the nail in my tire, but also did an oil change whic Every aspect of my visit for a tire issue was exceptionally positive. They not only took care of the nail in my tire, but also did an oil change which was imminently due, and addressed some chipping paint from a previous bumper replacement in an highly satisfying manner (to pick up my car at a later date and provide a loaner). There was a minimal wait and my service representative, Chad, made the whole visit as painless as possible, even accepting the payment in his office -- no cashier lines! More

Service Excellent experience. Service advisor was very accommodating. Because of computer glitches, the remote enform still does not work but it's a programmi Excellent experience. Service advisor was very accommodating. Because of computer glitches, the remote enform still does not work but it's a programming problem. The tech guy will send me a link, although I have no idea what that means. More

Outstanding service with an outstanding team led by Nick D'Agostino; it is what I have come to expect. Thank you to the team from a very satisfied customer. service with an outstanding team led by Nick D'Agostino; it is what I have come to expect. Thank you to the team from a very satisfied customer. More

Very professional in ALL respects---MOST especially Mariel ! See above. She even came in when she felt lousy. Kept me informed the whole time and takes complete ownership of her clients. She truly represents the See above. She even came in when she felt lousy. Kept me informed the whole time and takes complete ownership of her clients. She truly represents the quality you strive for. More

Service Brought in my RX350 for an oil change and as always I was greeted with a smile and courtesy. My car was ready in sooner than what I was told and came Brought in my RX350 for an oil change and as always I was greeted with a smile and courtesy. My car was ready in sooner than what I was told and came out shining washed and vacuumed. Great dealership. Thank you Chris I More

Excellence in Every Way Excellence from phoning to make an appointment to picking up my car after service is completed by a carwash--with special praise to Service Advisor Ma Excellence from phoning to make an appointment to picking up my car after service is completed by a carwash--with special praise to Service Advisor Mariel Burgos! More

Excellent service and service advisor Service advisor My Phan was very friendly. She is knowledgable to explain to the issues with my SUV and technician's recommendation in a plain languag Service advisor My Phan was very friendly. She is knowledgable to explain to the issues with my SUV and technician's recommendation in a plain language that is easily understood. I'd like to see her again for my future car service. More