Lexus of Watertown

I leased a 2000 UX-250h F Sport recently from Lexus of Watertown. I was lucky to have Ujwal as my sales rep. He did an excellent job introducing the car and he was very patient showing all the details. I Watertown. I was lucky to have Ujwal as my sales rep. He did an excellent job introducing the car and he was very patient showing all the details. I love the car and the service I received. Definitely recommend it. More

This is my 2nd vehicle i have leased thru lexus of Watertown. Leon is awesome and goes the xtra mile to satisfy us! Calls after a few days to make sure i am happy and if i have any concerns: That is i Watertown. Leon is awesome and goes the xtra mile to satisfy us! Calls after a few days to make sure i am happy and if i have any concerns: That is impressive More

I have been going to this dealer since 1999, 12+ cars. Lately their service has fallen on hard times. Poor communication, paperwork didn't match the service, car was completed 2 days after it was estim Lately their service has fallen on hard times. Poor communication, paperwork didn't match the service, car was completed 2 days after it was estimated. I had to call them 5 times to figure out when it may be done. Car was driven 30 miles, returned low on gas, stereo and heat blasting and they did not wipe the car down (Covid sensitive) as promised. I had to stop random lot people from jumping in and out of the car to move it with no gloves and no wipe down. More

We worked with Tony Viveiros on getting lease on Lexus NX300. He is literally the best car salesman I have ever worked with - knowledgeable, friendly and extremely professional. NX300. He is literally the best car salesman I have ever worked with - knowledgeable, friendly and extremely professional. More

Salesman Tony Viveiros was great to deal with. He worked with me to get a good deal done. When I went to pick up the car everything was ready and he spent over an hour with me showing me the car's settings with me to get a good deal done. When I went to pick up the car everything was ready and he spent over an hour with me showing me the car's settings and Bluetooth. Very happy with the entire transaction, More

We worked with Will Giron on the purchase of a new RX 350 and he was one of the best sales people I have worked with. We visited the dealership multiple times and test drove different models each time and Wi and he was one of the best sales people I have worked with. We visited the dealership multiple times and test drove different models each time and Will was accommodating and patient and went out of his way to show us all the color combination options they had in the inventory. Wonderful experience during the sale and after we bought the car and Will walked us through all the features. More

Barbara Goodman at Lexus of Watertown , Ma is an exceptional sales person. She guided me through purchasing my leased vehicle with ease, knowledge, professionalism and a great personality as well an exceptional sales person. She guided me through purchasing my leased vehicle with ease, knowledge, professionalism and a great personality as well and it was a pleasure doing business with her. She is an awesome representative and asset of the Lexus brand. I love my NX300. I highly recommend Barbara for anyone looking to purchase/lease a Lexus. Judy Coleman More

He was friendly and helpful. He helped us pick the car that’s best for us and taught us about all the features of the car. that’s best for us and taught us about all the features of the car. More

Eliane at Lexus of Watertown went above and beyond to help me with everything I needed through the purchase of my new car! And I love my new car!! help me with everything I needed through the purchase of my new car! And I love my new car!! More

I had a wonderful experience leasing a 2021 Lexus NX 300 from Lexus of Watertown. Jorge Paiola was the person who helped me find the perfect vehicle for me. He was a true professional! He was there to from Lexus of Watertown. Jorge Paiola was the person who helped me find the perfect vehicle for me. He was a true professional! He was there to greet me at the front of the lobby when I first walked in. He was polite, calm, and had a kind demeanor that instantly put me at ease. He asked me a few questions to best gage what I was looking for in a vehicle and then brought me through the showroom to see the NX 300 and the RX 350, as they were the closest to what I had described. I sat in both SUVs as he described the different features and aspects of each vehicle. After deciding the NX 300 would be the best fit for my needs, he went and got one for me to test drive. Jorge went through all of the buttons, features, and gadgets with me. He encouraged me to navigate through the menu myself, which helped me feel more comfortable imagining it as if it were already mine. I took the vehicle for a test drive and was very impressed with the level of comfort of both the interior and overall smoothness of the ride. After returning from the test drive, I knew that I wanted this vehicle, but was not sure if I wanted to lease a brand new one or buy a used one, so Jorge spent the time presenting me the different options. He even walked me down to the used dealership to look at some of the other used NX options to assess the price and fit for my needs. We then returned to the main office, where he showed me around the building and again was a true professional. His posture was upright, but not overly stiff, he sounded confident in his knowledge, but was also personable and friendly. He was not pushy at any point in the process. I ended up deciding on leasing a new NX 300. From there, the process was incredibly simple and easy. Michael was the sale's manager that helped me through all of the paperwork. He was also personable and authentic. The following day, I added the vehicle to my insurance, then everything else was taken care of for me. They cleaned and detailed the new car, got my registration and inspection squared away, and then even delivered the new NX 300 to me personally at my home. Overall, they went above and beyond my expectations! I have had six vehicles in my life and this was (by far) my favorite car shopping experience of them all. Excellent job to Jorge and his team at Lexus of Watertown! - Highly recommend - Excellent customer service - Beautiful vehicle More