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Lexus of Watertown

Watertown, MA

4.9
1,799 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,799 reviews

January 06, 2021

Extremely easy process to lease my RX350L. I was able to find the car I wanted at the price I wanted to pay. Leon in Sales went above and beyond and Alex in Financing made it painless! I'll certainly do it More

by Lexie Doodle
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
Jan 06, 2021 -

Lexus of Watertown responded

That's what we like to hear, Lexie! It's wonderful that Leon and Alex made your leasing experience so straightforward and stress-free. Welcome to the Lexus of Watertown family - we hope you're loving your new ride!

January 05, 2021

This was my first time buying a Lexus and usually the car buying process stresses me out and makes my anxiety level shoot through the roof! However, Tony Viveiros made the process so easy and stress free! We More

by kristinp412
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Jan 05, 2021 -

Lexus of Watertown responded

Kristin - Congratulations on your new vehicle! Hearing that Tony went above and beyond to deliver a five-star purchase experience made our day, and we appreciate you taking the time to share. Drive safely, and we hope to see you back at Lexus of Watertown down the road!

January 05, 2021

Traded in an older Prius for a Lexus hybrid. The car buying experience was great. Our sales rep. Byron Kamande walked us through the process: very good test drive route, explaining the features, and fa More

by Janine P.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Kamande
Jan 05, 2021 -

Lexus of Watertown responded

Janine - Thank you for taking the time to share! We strive to deliver a seamless purchase experience, and it is wonderful to hear that this was reflected in your time working with Byron. Congratulations on your new Lexus UX, and safe travels! We hope to see you back at Lexus of Watertown down the road!

January 05, 2021

I am new to Lexus and had a great experience. Jorge Paiola was patient, respectful and very attentive. He brought me numerous cars to compare different color combinations to help me decide on which col More

by Donna D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorge Paiola
Jan 06, 2021 -

Lexus of Watertown responded

Welcome to the Lexus family, Donna! We are so happy that Jorge delivered such attentive, personalized service and helped you find what you were looking for. Thank you for giving Lexus of Watertown your business and recommendation. Safe travels!

January 05, 2021

I had a Lexus sedan that I want to upgrade to SUV so I went to Watertown Lexus to see how they offer as I am a loyal customer, The sales named Ussa very nice and with patience to showed me around and fin More

by Mdy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ussa
Jan 05, 2021 -

Lexus of Watertown responded

Thank you for trusting Lexus of Watertown with this purchase! We are so glad to hear that Ussa provided excellent service and helped you get into a reliable vehicle. Happy customers make us happy and we wish you safe driving!

January 04, 2021

Happy New Year to all of you at Lexus of Watertown, I personally want to thank Leon B for being patient and understanding threw this process . My first 300 NX Lexus and the euphoria has not diminished. a More

by capeislands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon B
Jan 04, 2021 -

Lexus of Watertown responded

Jeannine & David - We can't thank you enough! It made our day to see your feedback about working with Leon and we're thrilled that you're loving your gorgeous new Lexus NX 300. All of us here at Lexus of Watertown wish you many safe and happy miles in the new year!

January 04, 2021

I have been a customer of Lexus of Watertown for quite a few years. The entire team is superb. They make the entire process of buying a car easy and painless. Leon Barnes has been the sales associate for th More

by Phoebe R
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
Jan 04, 2021 -

Lexus of Watertown responded

Phoebe - Thank you for taking the time to review us! We appreciate your business over the years and are happy to hear that you are so confident in Leon and the Lexus of Watertown team. Safe travels, and we hope to see you back next time!

January 02, 2021

Thank you so much to my sales rep. William Giron, I was able to purchase my first car IS350 F sport at Lexus of Watertown. William was pleasant, friendly and very informative which made it so much easier t More

by Anna Kay Pinnock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Giron
Jan 05, 2021 -

Lexus of Watertown responded

Anna - There are so many compliments in your review which we just love! It's fantastic to hear that William helped you get into your Lexus IS 350F and provided informative service along the way. Thank you for recommending him and reviewing Lexus of Watertown! We wish you safe driving.

December 31, 2020

Lexus of Watertown gave me a great service! Byron Kamande was very patient and kind to bring every car I wanted to test, he gave me both leasing and purchasing options and showed me all the available cars an More

by Dirgni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Kamande
Dec 31, 2020 -

Lexus of Watertown responded

We love happy customers so this is wonderful feedback to see! It's great to hear that Byron helped you get into the right vehicle for you while providing accommodating service. Thank you so much for reviewing Lexus of Watertown! We wish you many safe miles in your Lexus NX 300.

December 22, 2020

My wife and I had another great experience with John Barstow at Lexus of Watertown. This is our second purchase with John and as always we had a wonderful experience. He takes the time to answer all our More

by Karma S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2020 -

Lexus of Watertown responded

Karma - A big thanks to you and your wife for trusting us with this purchase! We are delighted to hear that you had another positive experience working with John, and we especially love that you found the right car for you. Congratulations on your 2021 Lexus GX 460! All of us at Lexus of Watertown appreciate your recommendation and support. Thanks so much!

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