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Lexus of Watertown

Watertown, MA

4.9
1,799 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,799 reviews

February 12, 2021

My father and I had a great experience with Byron Kamande at Lexus of Watertown. He genuinely guided us through the process of purchasing IS350 without any delay or hiccups. He patiently worked with us in or More

by KT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Kamande
Feb 12, 2021 -

Lexus of Watertown responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you and your father had such a great experience working with Byron. Congratulations on your new Lexus IS350, and enjoy it! We hope to see you back at Lexus of Watertown for your first oil change!

February 12, 2021

My recent experience with Byron Kamande at Lexus of Watertown was a great one - professional, knowledgeable, helpful. When I picked up my car, Byron spent a lot of time helping me understand the techno More

by CRN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Kamande, Jessica Sudeall, Catherine Rogers
Feb 12, 2021 -

Lexus of Watertown responded

Thank you for the review! Byron is an excellent member of our team at Lexus of Watertown, and we will be sure to let him know that you appreciate his help. We hope that you continue to enjoy your newly purchased vehicle!

February 10, 2021

I was looking to a buy a car, unsure of what I wanted, I visited Lexus’ Dealership in Watertown and I got incredibly surprised (in the best way possible). Barbara Goodman greeted me with open arms and immed More

by rosiekatz15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Barbara Goodman
Feb 10, 2021 -

Lexus of Watertown responded

Rosie, thank you so much for taking the time to leave us a review! Barbara is an excellent member of our team at Lexus of Watertown, and we will certainly let her know that you appreciate her help. It was our pleasure to assist you, and we hope that you continue to enjoy your newly purchased vehicle!

February 07, 2021

Can’t rave enough about my experience at Lexus of Watertown. Thanks to Tony Viveiros, I recently purchased a new RX350 and had an outstanding experience!! He went above and beyond to help me find th More

by Allie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Feb 08, 2021 -

Lexus of Watertown responded

Thank you, Allie! Here at Lexus of Watertown, it is our goal to find the best option for shoppers and we're glad to see that Tony hit the mark. Safe travels in your Lexus RX 350!

February 02, 2021

There is nothing bad that I can say about this location and my sales consultant John Barstow. This was my second time around conducting business with Lexus of Watertown. The first was 14 years ago when I p More

by nc1017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2021 -

Lexus of Watertown responded

We're so proud to have earned your repeat business! It's wonderful to hear that John made your leasing experience so attentive and seamless, and we'll be sure to pass along your kind words to him. We're grateful to have you in the Lexus of Watertown family, and wish you many happy miles in your new ride!

February 02, 2021

Tony did an excellent job introducing me to my new Lexus! I can’t say enough good things about him! He made me LOVE it!! More

by Ina Boyd
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Feb 02, 2021 -

Lexus of Watertown responded

Ina - All of us at Lexus of Watertown are overjoyed to hear that you love your new Lexus. Congratulations! We appreciate your kind feedback about Tony. Thank you for your business.

February 02, 2021

We had a great experience with Lexus of Watertown’s Tony Viveiros working with us remotely during COVID & delivering the new lease to Cape Cod! The service at delivery was exceptional. Tony spent time and h More

by Ina Boyd
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Feb 02, 2021 -

Lexus of Watertown responded

Ina - We are delighted to hear that Tony made your leasing experience a success, even from a distance. We especially love that he helped your mother get comfortable with her new vehicle so she can be confident behind the wheel. Thank you so much for your business! We look forward to working together again at Lexus of Watertown.

January 29, 2021

Great dealership and great service! William Giron is a very helpful and professional salesperson! Highly recommend this dealership to anyone looking to acquire lexus cars! More

by Timur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Giron
Jan 29, 2021 -

Lexus of Watertown responded

Thank you for taking the time to share! We strive to deliver a seamless purchase experience, and it is excellent to hear that this was reflected in your time working with William. Drive safely in your new vehicle, and congratulations! We hope to see you again at Lexus of Watertown!

January 28, 2021

I recently purchased a new Lexus RX350 and had a great experience with Tony Viveiros. He was easy to work with, not pushy at all! More

by anh007le
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Jan 28, 2021 -

Lexus of Watertown responded

We're so proud to have earned your business! It's great to hear that Tony delivered such a friendly and stress-free buying experience. Thank you for choosing Lexus of Watertown, and enjoy your new Lexus RX 350!

January 21, 2021

We recently purchased a new Lexus RX350 from Lexus of Watertown, and the experience could not have been any better or easier. William Giron, our Sales Consultant, and Jessica Sudeall, Sales Manager both More

by Mainely Andy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
William Giron, Jessica Sudeall
Jan 21, 2021 -

Lexus of Watertown responded

Congratulations on your new Lexus RX 350! We are so happy to hear that William and Jessica went the extra mile to make your experience easy and enjoyable! Your business and feedback mean the world to us and we hope you are loving your new ride. Thank you from the entire team at Lexus of Watertown!

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