Lexus of Watertown

My fiancé and I dropped by the dealership after work on a Monday afternoon. The entire experience was amazing from start to finish and we were able to trade in my 10 year-old car for a good value and drove o Monday afternoon. The entire experience was amazing from start to finish and we were able to trade in my 10 year-old car for a good value and drove off the lot with a fantastic new car. Definitely ask for Byron when you show up - he is the best! It was our first car purchase and he was able to walk us through everything smoothly. If I could rate 10 stars, I would! Thank you Lexus of Watertown! More

Love my new Lexus. Uusa at Watertown Lexus was amazing Love my new Lexus. Uusa at Watertown Lexus was amazing to work with. He was kind,patient and very efficient. He made the car buying experience a p Love my new Lexus. Uusa at Watertown Lexus was amazing to work with. He was kind,patient and very efficient. He made the car buying experience a pleasant one More

Tony Viveiros mad this a great experience for us from step one. His attentiveness, patience and overall customer service should be modeled by other in the industry. Lexus of Watertown provided a great ov step one. His attentiveness, patience and overall customer service should be modeled by other in the industry. Lexus of Watertown provided a great overall experience from first contact (with Jessica) all the way through the entire car buying process. More

I wish to express my sincere thanks to Ussa (Ujwal Pradhananga) from Lexus of Watertown. His amazing service, professionalism, expertise, and excellent customer support were truly outstanding. Ussa Pradhananga) from Lexus of Watertown. His amazing service, professionalism, expertise, and excellent customer support were truly outstanding. Ussa went above and beyond the moment I stepped into the dealership right through to handing me the keys to my new vehicle. He was always very responsive any time I had questions and always treated me as a very important customer. I much appreciated his time and patience in showing me all the exciting features on the vehicle. My total shopping experience was very positive and I look forward to coming back to Lexus for my scheduled service and to have the opportunity to say hello to Ussa. He definitely deserves 5 stars!! More

Tony Viveiros is the best! He was extremely helpful and friendly. Nothing but good things to say about my experience at the Lexus of Watertown dealership. friendly. Nothing but good things to say about my experience at the Lexus of Watertown dealership. More

I just leased a 2021 NX300 Lexus. I totally love it. If it wasn't for my salesman Tony Viveiros who was my salesman, who was professional, new everything about the car, and we worked a good deal. I am thri it wasn't for my salesman Tony Viveiros who was my salesman, who was professional, new everything about the car, and we worked a good deal. I am thrilled with my car and 100% with Tony. More

I want to thanks Herb Kunis for helped choose the rx 350f sport with low miles and great price , also a great comunications with me sport with low miles and great price , also a great comunications with me More

Ujwal Pradhananga of Lexus of Watertown was very knowledgeable and helpful. He made me feel comfortable with my choice of vehicle! We had an overall great experience and I am so happy with my new ca knowledgeable and helpful. He made me feel comfortable with my choice of vehicle! We had an overall great experience and I am so happy with my new car! More

I have worked in Car Dealerships for 42 years. I have purchased over 20 cars in my Lifetime and all I have to say is that this was the most enjoyable purchase i have ever made. Jessica Sudeall followed u purchased over 20 cars in my Lifetime and all I have to say is that this was the most enjoyable purchase i have ever made. Jessica Sudeall followed up with me on a request for a UX F Sport. Agreed to terms had me contact Ujwal (Ussa) Pradhananga and he continued with the Expert Customer Satisfaction along with Alex Abutaleb. The numbers we discussed were the numbers they delivered. Again, thank you all for a Completely Satisfying Purchase and Delivery of our new Vehicle! Just an FYI, the Lexus dealer that is 8 miles from my home took over a week to get back to me, Lexus of Watertown completed the process within 48 hrs from my initial contact! More

My expectations have been exceeded thus far at Lexus Watertown! From start to finish, my sales and leasing consultant Byron Kamande went above and beyond to ensure my questions were answered. He spent Watertown! From start to finish, my sales and leasing consultant Byron Kamande went above and beyond to ensure my questions were answered. He spent extra time to explain the technology and how to use many of the features of my vehicle which was super helpful. Overall I was impressed by how relaxed and low-pressure the entire sales process was.I highly recommend this dealership to anyone considering a Lexus. And ask for Byron...he's amazing! PS: the business/financial manager was also great..but I can't remember his name. More