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Lexus of Watertown

Watertown, MA

4.9
1,799 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,799 reviews

May 04, 2021

Herb was Awesome! He is a great guy and he isn’t one of those salesman who is going to put you in a vechile you don’t want. Tell him what you want to pay and how much you want to put down. He will put you More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
May 05, 2021 -

Lexus of Watertown responded

David - thanks for your review of Lexus of Watertown! It is our goal to find the perfect vehicle for shoppers and we're glad to hear that Herb helped you find a suitable vehicle. Congrats and safe travels!

May 03, 2021

Ussa was awesome! He was attentive to our needs and Ussa was awesome! He was attentive to our needs and quick to respond to emails and inquiries. He had our car ready when we came in and was very deta More

by helloclay
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa
May 04, 2021 -

Lexus of Watertown responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that Ussa provided the exceptional service we pride ourselves on at Lexus of Watertown, and we will certainly let him know that you appreciate his help. It was our pleasure to assist you, and we hope to see you again sometime!

May 01, 2021

It was a very pleasant experience to work with Byron. He took the time to explain how to use all the Lexus features with which I was unfamiliar with. I heard only good things about Watertown Lexus, which t More

by linda122521
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Kamande
May 03, 2021 -

Lexus of Watertown responded

Hi Linda! We're glad to hear you had an excellent experience working with Byron and the rest of the team here at Lexus of Watertown. We're grateful to have earned your business and look forward to the opportunity to serve you again in the future!

April 30, 2021

Tony Viveiros Was outstanding !! Such a pleasure to work with & made the entire experience enjoyable! He absolutely Exceeded our expectations thank you so much Tony! More

by Cheryl Meyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Apr 30, 2021 -

Lexus of Watertown responded

Cheryl - We are delighted to read your glowing feedback about Tony! There's nothing better than hearing from a happy customer and we hope you are loving your new car. Thank you from all of us at Lexus of Watertown!

April 30, 2021

I had a great experience purchasing my new car from Lexus of Watertown. Ujwal was a great salesman and made me feel very welcomed! Thankyou! More

by Hans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ujwal Pradhananga
Apr 30, 2021 -

Lexus of Watertown responded

Thank you for taking the time to leave us a review! We couldn't be happier to hear that you had a great experience working with our team at Lexus of Watertown, and we will certainly let Ujwal know that you appreciate the help. We hope that you continue to enjoy your new car!

April 27, 2021

My experience in purchasing a vehicle from Lexus of Watertown was Outstanding. Byron Kamande made the entire purchase a no-hassle experience. He listened and satisfied my wife with test driving and hel More

by JohnB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Byron Kamande
Apr 27, 2021 -

Lexus of Watertown responded

Thank you so much for taking the time to share this feedback with us, John! We're thrilled to see that you and your wife were in terrific hands working with Byron and we will be sure to pass along your appreciation to him. All of us here at Lexus of Watertown are proud to have earned your recommendation!

April 27, 2021

Wonderful car buying experience at Lexus of Watertown. Ussa was wonderful and took a considerable amount of time to explain the various options & trim packages available for each vehicle. We saw quite a More

by Jon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
Apr 27, 2021 -

Lexus of Watertown responded

Jon - Thank you for the great review! Hearing that Ussa went above and beyond to assist with your purchase made our day. Drive safely in your new vehicle, and congratulations! We will be sure to let him know how much you appreciate his help! - The Lexus of Watertown team

April 27, 2021

Very happy with the dealership of Lexus in Watertown. Byron Kamande was the best salesperson I ever had. Very knowledgeable and answered all our questions. He took plenty of time to show me the featu More

by Nanapatb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael the finance person. He was awesome!
Apr 27, 2021 -

Lexus of Watertown responded

Thank you for taking the time to review us! We are thrilled to hear that you had such a successful purchase experience working with Byron. Drive safely in your new vehicle, and we hope to see you again at Lexus of Watertown!

April 25, 2021

My recent purchase at Lexus of Watertown was by far the best!! Ujwal Pradhananga provided outstanding customer service and explained every feature in the car. I would highly recommend anyone looking to pur More

by mroy012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
USSA
Apr 26, 2021 -

Lexus of Watertown responded

Thank you for posting about your recent experience. It is our goal to find the best option for shoppers and we're glad to hear that Ujwal hit the mark. On behalf of all of us at Lexus of Watertown, congrats and safe travels!

April 23, 2021

Hello, I went car shopping at Lexus of Watertown last month to look for a new vehicle. I was greeted by Byron Kamande who made me feel comfortable at the showroom and he showed me around and guided me th More

by Haydehpanahi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Byron Kamande
Apr 23, 2021 -

Lexus of Watertown responded

Thank you for visiting us at Lexus of Watertown! We are delighted to hear that Byron made this your best car-shopping experience yet. Our team appreciates your kind feedback and we hope to see you down the road!

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