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Lexus of Watertown
Watertown, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Sales representative Ujwal “Ussa” Pradhananga is exceptional! He went far beyond the norm to salvage a potential deal gone bad and to reverse my first impression of Lexus of Watertown. We left smili exceptional! He went far beyond the norm to salvage a potential deal gone bad and to reverse my first impression of Lexus of Watertown. We left smiling. More
Great buying experience from start to finish. I purchased a 2017 Lexus GS 350 F Sport but not before Mike (Sales Manager) and Ed (Sales Consultant) stayed after ours (by a couple of hours at least) purchased a 2017 Lexus GS 350 F Sport but not before Mike (Sales Manager) and Ed (Sales Consultant) stayed after ours (by a couple of hours at least) to allow me to test ride 4 different cars. They knew I came from Maine. I got there late and they not only did not make me feel bad about it, they treated me extra good due to long ride. On top of everything else they gave me an incredible deal on the car. Ed was just incredible too. Prior to the sale, during the sale, and even weeks after the sale. He was a gentleman all the way through and even sent me a card with his condolences upon learning my Mom had recently passed away. This is truly a wonderful dealership and Lexus should be proud to have them on board. Thank you. More
We had a great buying experience with Lexus of Watertown. Our sales representative Ujwal(aka Ussa) is every professional and helpful. He made the whole process very smooth and effiecient. We were not able t Our sales representative Ujwal(aka Ussa) is every professional and helpful. He made the whole process very smooth and effiecient. We were not able to get our final deal without him. Alex in finance was a pleasure to deal with as well. Highly recommend Ujwal and Lexus of Watertown. More
I just purchased my second car from Lexus of Watertown. The process was easy and streamlined. Ussa was a great salesperson. He was friendly, helpful and knowledgeable, and patiently answered all my ques The process was easy and streamlined. Ussa was a great salesperson. He was friendly, helpful and knowledgeable, and patiently answered all my questions and showed me all the features of the car before test driving. The entire car buying experience was easy and straightforward, with no high pressure. Ussa followed through on everything that needed to be done and communicated effectively. He carefully went through every feature when I picked the car up and offered to provide more training if needed. I highly recommend Ussa and Lexus of Watertown. More
Amazing services! It was a overall great experience to purchase my second vehicle at the Lexus of Watertown. Byron Kamande is so patient to answering all of our question and give advise of what type of ca purchase my second vehicle at the Lexus of Watertown. Byron Kamande is so patient to answering all of our question and give advise of what type of cars that I need. I feel fortunate to have Byron as my salesman. More
I had a terrific car buying experience with Ussa. All the staff were friendly, helpful, knowledgeable and no high pressure! Ussa was so patient and spent lots of time showing me how to use all the features a staff were friendly, helpful, knowledgeable and no high pressure! Ussa was so patient and spent lots of time showing me how to use all the features and technology in the RX350. Ussa knew everything about the car and was happy to show me. He also invited me back anytime for more instruction or to FaceTime if needed. The whole car buying experience went smoothly and seamlessly from the test drive to the trade and financing. I drove the car home the same day! Great follow-up too! I highly recommend the dealership and Ussa! More
As I am an hour and half away from Watertown I completed 90% of the transaction over email. Great dealer to deal with, seamless, effortless and enjoyable. Being the largest Lexus dealer in New England the 90% of the transaction over email. Great dealer to deal with, seamless, effortless and enjoyable. Being the largest Lexus dealer in New England the selection was vast and the prices are aggressive. Try them out first. More
Just bought my 3 rd Lexus car from Lexus of Watertown . Byron is very efficient, friendly always with a smile behind his mask. A pleasure to work with . Byron is very efficient, friendly always with a smile behind his mask. A pleasure to work with More
Ussa was the best. He stuck with me even as I test drove may other makes and models And when I came back to pull the trigger he helped close the deal. may other makes and models And when I came back to pull the trigger he helped close the deal. More
Lexus of Watertown provides the ultimate car buying process. Ussa my salesperson is professional and highly dedicated to customer's need. He is so accomadating at all levels. process. Ussa my salesperson is professional and highly dedicated to customer's need. He is so accomadating at all levels. More