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Lexus of Watertown

Watertown, MA

4.9
1,749 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,749 reviews

October 01, 2024

Lexus of Watertown is very welcoming. Large spacious showroom. People greet you pleasantly and want to help. The process of buy a car went smoothly More

by Dan G
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Lexus of Watertown responded

Dan, we're delighted to hear that you had a smooth and welcoming experience at Lexus of Watertown. Thanks for sharing your positive feedback!

October 01, 2024

Kevin Silva is very knowledgeable Professional and follow up even after the sale is completed. Over all very good experience and I will go back to buy my next car from him soon More

by msp2679
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2024 -

Lexus of Watertown responded

Thank you for sharing your positive experience with Kevin and the team at Lexus of Watertown! We're glad to hear that his professionalism and follow-up made a lasting impression. We look forward to assisting you with your next car purchase!

September 30, 2024

I had another very positive experience at Lexus of Watertown. My salesperson, Kevin Silva, was wonderful to work with.. His knowledge, patience, and friendliness put me at ease. He answered all of More

by andibruce
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of Watertown responded

We're delighted to hear that Kevin provided such a positive and pressure-free experience at Lexus of Watertown. It's wonderful knowing our team's dedication keeps you coming back despite the distance. Enjoy your new vehicle, and thanks for choosing us!

September 30, 2024

Ussa P is the star of the Watertown MA Lexus dealership! He is very honest, kind, and considerate about the needs of buyers. He also has a huge fund of knowledge about Lexus vehicles. More

by Andrew and Sonia
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of Watertown responded

Andrew and Sonia, thank you for recognizing Ussa P's dedication and expertise at Lexus of Watertown! We're delighted to hear about your positive experience. Enjoy your new ride!

September 28, 2024

My brother and I recently bought a car for our mom at Lexus Watertown and Ussa did an excellent job navigating us to the right car. He was very responsive with communication and professional throughout t More

by Anto
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of Watertown responded

Anto, we're delighted to hear that Ussa made your car-buying experience enjoyable and seamless at Lexus of Watertown. Thanks for sharing such positive feedback! Enjoy the new ride with your mom!

September 28, 2024

We had an excellent experience with Ussa. He had excellent technical knowledge of the Lexus cars and gave us great advice on the model that was best for us. He was most professional, responsi More

by jaberlingh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Abitaleb, Business Manager was also great to work with. He answered all our questions clearly and provided honest advice based on his experience.
Sep 30, 2024 -

Lexus of Watertown responded

Thank you for sharing your positive experience with Ussa and the team at Lexus of Watertown! We're delighted to hear that his expertise and professionalism made your first Lexus purchase enjoyable. Enjoy driving your new car, and we appreciate the recommendation!

September 28, 2024

Ask for Reyna Monge. She is the best. This was the most accessible dealership I have worked with. I was in and out in 2 hours. Reyna goes above and beyond for her custome More

by Liz Lop
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reyna Monge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George Financial services
Sep 30, 2024 -

Lexus of Watertown responded

Liz, we're delighted to hear that Reyna and George made your visit at Lexus of Watertown so smooth and enjoyable. Thanks for sharing your experience!

September 28, 2024

Great car buying experience! Issa was very patient with us, spending all the time we needed. As senior citizens we needed lots of help with all the technology. We were treated ve More

by caroldhoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of Watertown responded

Carol, we're delighted to hear that Issa and the team at Lexus of Watertown provided you with a great car buying experience. Thank you for recommending us! Enjoy your new vehicle!

September 28, 2024

Been dealing with this dealership for many years & have great experiences. Highly recommend both sales & service. Ussa was fantastic. He spent many hours explaining all of the features & was most patient. More

by Peterahoff
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Lexus of Watertown responded

Peter, we're delighted to hear about your positive experiences with Lexus of Watertown and Ussa's exceptional service. Thank you for the high recommendation!

September 25, 2024

I purchased a used vehicle through this dealership. I worked with Herb on the purchase of this vehicle and with both Herb and Harry on the vehicle transfer. Both were a pleasure to work and would work More

by Gfos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harry
Sep 26, 2024 -

Lexus of Watertown responded

Thank you for choosing Lexus of Watertown! We're delighted to hear that Herb and Harry made your purchase experience smooth and enjoyable. Enjoy your new vehicle, and we look forward to assisting you again in the future!

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