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Lexus of Watertown

Watertown, MA

4.9
1,799 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,799 reviews

July 15, 2021

great sales experience all around. Most inventory in Greater Boston, our rep was extremely knowledgeable and helpful-- would recommend to our friends. Extremely professional sales and sales support More

by bill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Jul 16, 2021 -

Lexus of Watertown responded

Bill, your recommendation of our team means the world to us! Thank you for coming to Lexus of Watertown, we wish you many safe and happy miles in your new car.

July 15, 2021

Great experience. Tony Viveiros was great and the sale took place very quick and was able to bring home my new Lexus 2 days after the purchase. If you’re in the market for a new Lexus, make sure you look More

by Vic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Jul 16, 2021 -

Lexus of Watertown responded

We are so thrilled that Tony made your car-buying experience great. We do our best to make the entire process easy and hassle-free for our valued guests. Thanks so much for choosing Lexus of Watertown and congrats on your new car!

July 09, 2021

Painless and easy! Leon, Jessica and Alex were a pleasure to work with - highly recommended Lexus of Watertown! Will do business with them definitely again. More

by SM2021
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon, Jessica and Alex
Jul 09, 2021 -

Lexus of Watertown responded

Thank you for taking the time to share! We are very proud to have Leon, Jessica, and Alex on our team, and it is fantastic that they went the extra mile to assist with your purchase. Drive safely, and we hope to see you again at Lexus of Watertown!

July 07, 2021

Leon was so great to work with. He made me feel comfortable while looking at cars and helped me find the perfect car. The whole process was easy and painless and I will definitely be going back to More

by LaurenB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
Jul 07, 2021 -

Lexus of Watertown responded

Thank you for taking the time to share, Lauren! We are thrilled to hear that Leon went above and beyond to assist with your purchase. Drive safely in your new vehicle, and enjoy it! We hope to see you back at Lexus of Watertown for your first oil change!

July 07, 2021

I feel compelled to review my experience buying a new Lexus GX 460 today. Having bought many cars over the years, this was the best car shopping experience I've ever had. Ujwal Pradhanaga ("Ussa") is pro More

by jmerrow
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ussa (Ujwal Pradhanaga)
Jul 08, 2021 -

Lexus of Watertown responded

Thank you for the review! Providing our customers with exceptional service is always the goal here at Lexus of Watertown, and we will certainly let Ussa and Jessica know that you appreciate their help. Enjoy your new Lexus GX 460!

July 01, 2021

Barbara made the car buying process pleasant, easy and painless. A true professional, she facilitated a seamless transaction. I Would recommend this dealership and Barbara. More

by Mary B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
barbara Goodman
Jul 01, 2021 -

Lexus of Watertown responded

Mary, we are thrilled to hear that Barbara delivered such a smooth and seamless purchase experience for you! Thank you for choosing Lexus of Watertown and safe travels in your new car!

June 29, 2021

As a 1st time Lexus buyer, I couldn’t have received better service elsewhere. Tony Viveiros made me feel like purchasing a Lexus vehicle after 9 years with Toyota was the right choice and it most certa More

by didisoto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Jun 29, 2021 -

Lexus of Watertown responded

Thank you for the great review! Hearing that you had such a successful purchase experience working with Tony and the team made our day. Congratulations on your new vehicle, and welcome to the Lexus of Watertown family! We are looking forward to seeing you back again down the road!

June 25, 2021

Hands down, the best car-buying experience we've ever had! This was our first Lexus, and we'll never go anywhere else but to Watertown! Ussa was so great to work with! I appreciate his patience in showin More

by dlandry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ujwal (Ussa) Pradhananga
Jun 25, 2021 -

Lexus of Watertown responded

Thank you for the great feedback! Hearing that you had such a successful experience working with Ussa and the team made us smile. Drive safely in your new vehicle, and congratulations! We hope to see you back at Lexus of Watertown down the road!

June 24, 2021

Working again with Tony Viveiros was such a pleasure! He is well-informed, efficient and very professional. Lexus of Watertown and Tony are top notch. Thank you! More

by janinerhill
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
Jun 24, 2021 -

Lexus of Watertown responded

Thank you for the glowing review, Janine! We're sincerely grateful for your business and glad to hear your recent experience was a pleasant one. Safe travels and come back again soon! - the Lexus of Watertown team

June 24, 2021

I went to Lexus of Watertown yesterday. Only after 10 minutes I made my decision for a new NX 300h. Why did so quickly? All because of Tony Viveiros’ professional and considerate introduction and demonst More

by Cynthia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony viveiros
Jun 25, 2021 -

Lexus of Watertown responded

Cynthia - Your review fills us with pride! We are delighted to hear Tony and Catherine welcomed you into the Lexus of Watertown dealership and provided a seamless car-buying experience. We will be sure to let them know you appreciated their attentiveness and professionalism. Enjoy your new Lexus NX 300h and safe travels!

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