Lexus of Watertown

This dealership has great customer service. I was very happy with the service provided by sales consultant Tony Viveiros. He was very knowledgeable about the car I was purchasing and made the sales trans happy with the service provided by sales consultant Tony Viveiros. He was very knowledgeable about the car I was purchasing and made the sales transaction very easy. I love my new Lexus!! More

Really grateful for the seamless and simple process of purchasing my certified pre-owned car from Lexus of Watertown! Ussa is a fantastic sales rep who did a great job of communicating with me throughout purchasing my certified pre-owned car from Lexus of Watertown! Ussa is a fantastic sales rep who did a great job of communicating with me throughout the process and ensured that all of the details were taken care of. Thank you! More

It was a very pleasant experience especially with Barbara... her knowledge and guidance were invaluable in our decision making. We ended buying the Lexus NX 300.... extremely happy with the purchas Barbara... her knowledge and guidance were invaluable in our decision making. We ended buying the Lexus NX 300.... extremely happy with the purchase. More

Great experience working with Tony Viveiros when I went in to get a new NX300. Within 5 minutes of arriving there, I was test driving a car. On my return, Tony showed me all the features and asked about m in to get a new NX300. Within 5 minutes of arriving there, I was test driving a car. On my return, Tony showed me all the features and asked about my preference to lease or purchase. The financial details were presented to me in a matter of minutes. I explained that I wanted to go home and discuss this with my wife. No pressure - he said to give him a call when we decided. Later in the day, I called to confirm that I wanted the car in a different color. He confirmed one was available and I told him I would be in the next day. The next day I was driving the car home. By far the best and easiest experience I have ever had at a dealership. More

I have been purchasing vehicles for almost 50 years now and the experience that I had yesterday at Lexus of Watertown was one of the most pleasurable that I ever had. I had done business with Lexus of Wat and the experience that I had yesterday at Lexus of Watertown was one of the most pleasurable that I ever had. I had done business with Lexus of Watertown in the past, so I did not hesitate to return there yesterday. From the time that I walked in the door, to the time that our salesman ("Ussa Pradhananga)") trained us on the vehicle and competed the transaction with the sales manager (Steve Savage) and we walked out the door with a brand new Lexus RX350 and a huge smile on our faces. I cannot recommend them highly enough, and we certainly will be back to do more business with them going forward! Robert M. Thornton More

Leon was wonderful. He worked so hard to finally get me a car I would like. He knew exactly what extras I wanted & he wanted to make me a happy customer- mission accomplished! car I would like. He knew exactly what extras I wanted & he wanted to make me a happy customer- mission accomplished! More

Excellent customer service. Ussa was super knowledgeable and terrific. With his help we immediately purchased our vehicle right after test drive. Thanks Ussa, for your terrific service! and terrific. With his help we immediately purchased our vehicle right after test drive. Thanks Ussa, for your terrific service! More

My wife and i just purchased a G460 for her from Lexus of Watertown. I can not say one negative thing about the car, the purchase, the dealership or my sales rep Herb Kunins. It was the easiest and best ex Watertown. I can not say one negative thing about the car, the purchase, the dealership or my sales rep Herb Kunins. It was the easiest and best experience purchasing a car. Of course this was a repeat experience with Herb where I had purchased a car from him 15 years ago from another dealership. Go see Herb, he makes it easy. Thanks Herb and Lexus of Watertown!!! More

Super easy and pleasant experiencie with Miguel Montalvo,super patient, Miguel explained to me all the characteristics of the GX 460 and it was very easy, fast and with extraordinary attention, THA Montalvo,super patient, Miguel explained to me all the characteristics of the GX 460 and it was very easy, fast and with extraordinary attention, THANK YOU Miguel. More

My wife and I have never experienced a more enjoyable, respectful and comfortable purchase of our SUV, the 2021 RX350. Ussa is a true professional salesperson. If you are interested in a Lexus, go to Le respectful and comfortable purchase of our SUV, the 2021 RX350. Ussa is a true professional salesperson. If you are interested in a Lexus, go to Lexus of Watertown and ask for Ussa. I’ve being buying autos from dealerships for over 50 years and this experience ranks as #1. More