Lexus of Watertown

I just bought a new RX 450H at Lexus of Watertown. This was by far the best experience I have ever had when purchasing a car. My salesman, Ujwal Pradhananga (Ussa) was an absolute dream to work with. This was by far the best experience I have ever had when purchasing a car. My salesman, Ujwal Pradhananga (Ussa) was an absolute dream to work with. He was incredibly kind, highly professional, and very knowledgeable, explaining all of the new features, and never once pushy. I am very happy with my new car and would highly recommend Ujwal Pradhananga and Lexus of Watertown for anyone looking. More

What a great experience with the whole team at Lexus in Watertown. Mark Bunnag spent 3 hours with me after the model I was looking at was not available to test drive or in stock. The next day, his cowork Watertown. Mark Bunnag spent 3 hours with me after the model I was looking at was not available to test drive or in stock. The next day, his coworker Ujwal Pradhananga ( Ussa ) took over and was extremely responsive with my many questions over email. Ussa's attention to detail and meeting my needs were exceptional - he must have spent an additional 3 hours with me and was so pleasant and accommodating. When I went to pick up my vehicle, Ussa spent another hour with me "fitting" me into the vehicle with my seat, mirrors, radio settings, safety features, etc. What an exceptional service they all provided!! More

Ujwal Pradhananga, my sales consultant was wonderful! Ask for him if you go there, you will not be sorry! Ask for him if you go there, you will not be sorry! More

This is our first Lexus car and we love it. 100% recommend to everyone for this Watertown Lexus location and please ask Eliane to help you. 100% recommend to everyone for this Watertown Lexus location and please ask Eliane to help you. More

I recommend Tony, he was super helpful and very into details .. super professional and very knowledgeable .. Thank you Tony for all your help .. I Love my new Car . details .. super professional and very knowledgeable .. Thank you Tony for all your help .. I Love my new Car . More

Great staff no pressure , not pushy very patient and accommodating you with what you are looking for or the budget you want to be at. Ask for Ussa Pradhananga if he can’t help I’m sure someone on the st accommodating you with what you are looking for or the budget you want to be at. Ask for Ussa Pradhananga if he can’t help I’m sure someone on the staff can as well. More

We had a smooth stress-free experience buying our car from Lexus. Tony Viveiros was very helpful and informative, and most importantly, did not pressure us at all. Our buying experience couldn't have bee from Lexus. Tony Viveiros was very helpful and informative, and most importantly, did not pressure us at all. Our buying experience couldn't have been any better. I'd definitely recommend Tony and Lexus of Watertown. More

My experience with Ujwal at Lexus of Watertown was excellent. He’s super helpful and knowledgeable. excellent. He’s super helpful and knowledgeable. More

I remembered why it was so hard to buy a car after speaking to this salesman. Patronizing, condescending.....do they teach them to talk to women like this in sales school? I was trying to compare the speaking to this salesman. Patronizing, condescending.....do they teach them to talk to women like this in sales school? I was trying to compare the NX300 to the Venza and he just couldn't be bothered. More

They made the buying process smooth and easy,Strongly They made the buying process smooth and easy, Strongly recommended dealership Tony you are the best 🥂 They made the buying process smooth and easy, Strongly recommended dealership Tony you are the best 🥂 More