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Lexus of Watertown
Watertown, MA
1,857 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,857 reviews
March 09, 2025
I live in Maine and had trouble finding my wife the Lexus she wanted. Ussa helped us achieve our goal seamlessly. He is exceptionally polite and is a consummate professional. Honestly, the experience could n she wanted. Ussa helped us achieve our goal seamlessly. He is exceptionally polite and is a consummate professional. Honestly, the experience could not have been more pleasant. Thank you Ussa! DTM More
by tmcguire
Employees Worked With
March 06, 2025
Ussa is so patient and professional. Help me a lot.Very kind man and a super salesman. Please contact Ussa for Lexus. Help me a lot.Very kind man and a super salesman. Please contact Ussa for Lexus. More
by yuan
Employees Worked With
March 06, 2025
Good experience. The dealership made it an easy and quick process. Herb my car sales men made it a very simple process, kept me informed every step of the way. The dealership made it an easy and quick process. Herb my car sales men made it a very simple process, kept me informed every step of the way. More
by Edmundaraya
March 04, 2025
We had a great experience working with Xin to get a new TX500h. He made the process so simple and straightforward- and was a pleasure to work with! TX500h. He made the process so simple and straightforward- and was a pleasure to work with! More
by Jcasparr
Employees Worked With
Xin Gu
March 03, 2025
My experience at Watertown Lexus purchasing a NX350h was effortless! My sales representative, John Barstow, was extremely helpful and professional during the entire process. I felt valued as a customer and effortless! My sales representative, John Barstow, was extremely helpful and professional during the entire process. I felt valued as a customer and John went above and beyond to ensure everything went smoothly. It was a pleasure working with John and I highly recommend Watertown Lexus! More
by amvr103
Employees Worked With
February 27, 2025
Beautiful dealership. Everyone friendly. It was nice to review the new car indoors on a cold day. Everyone friendly. It was nice to review the new car indoors on a cold day. More
by MJR
Employees Worked With
February 25, 2025
I had a fantastic experience leasing my new car from Kevin at Lexus of Watertown. He was knowledgeable, attentive, and made sure I felt taken care of every step of the way. Highly recommend both Kevin a Kevin at Lexus of Watertown. He was knowledgeable, attentive, and made sure I felt taken care of every step of the way. Highly recommend both Kevin and the dealership for anyone looking for top-notch service! More
by Edward Lee
Employees Worked With
February 21, 2025
Ussa made the whole experience comfortable and seamless. I did not feel pressured, he took his time with me and explained all of my options. he was always in contact with me and is extremely knowledgeable. I did not feel pressured, he took his time with me and explained all of my options. he was always in contact with me and is extremely knowledgeable. I highly recommend Ussa, me and my family will continue to use him for all of our automobile needs! thank you!! More
by lcusato92
Employees Worked With
February 20, 2025
I had an exceptional experience at Lexus of Watertown, thanks to Eliane! She was extremely knowledgeable and helpful. She was able to find the exact Rx350 I wanted and made sure all our needs were met. He thanks to Eliane! She was extremely knowledgeable and helpful. She was able to find the exact Rx350 I wanted and made sure all our needs were met. Her outstanding service truly sets the standard high. She deserves 10 stars. More
by haiying88
Employees Worked With
February 19, 2025
I had a wonderful experience at Watertown Lexus. I highly recommend John Barstow our sales representative he is so kind, knowledgeable and very experienced. He made our experience purchasing a new I highly recommend John Barstow our sales representative he is so kind, knowledgeable and very experienced. He made our experience purchasing a new Lexus seem easy by explaining all our questions in a smooth manner from start to finish. I’m so excited to get my new Lexus RX 350. Thank you John it was truly a pleasure working with you. Our best regards, Mary and Steve More
by marym1027
Employees Worked With
