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Lexus of Watertown

Watertown, MA

4.9
1,799 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,799 reviews

September 23, 2022

My NX350h has finally arrived after waiting for almost a month, I love it so much! thank you Eliane Lisboa for giving me 5 stars for customer service, She was very kind and Patient for giving me an enjoyabl More

by Kay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliane Lisboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2022 -

Lexus of Watertown responded

Thank you for your review, Kay. We're glad that you love your Lexus NX 350H, congrats! We appreciate your business here at Lexus of Watertown.

September 22, 2022

I stoped by at Lexus Watertown to check a car, I end up go home with new Lexus. The service rendered was awesome. I love it so much More

by Hammed
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Babra, Walid Saad
Sep 22, 2022 -

Lexus of Watertown responded

Thank you for the great review! We are so glad to hear that you had a successful service experience working with the Lexus of Watertown team. Drive safely, and we hope to see you back!

September 20, 2022

Tony Viveiros at Lexus of Watertown was the most wonderful salesman! He was very kind and patient with me and my family. We could not be happier with our new 2022 NX350! Thank you! More

by jessica
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2022 -

Lexus of Watertown responded

Jessica, thank you for the great review! We are thrilled to hear that you had a successful purchase experience working with Tony and the Lexus of Watertown team. Drive safely in your 2022 Lexus NX 350, and we hope to see you back again down the road!

September 19, 2022

Tony Viveiros is a great sales guy. He was extremely helpful picking out a car, very knowledgeable and attentive, More

by Anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Lexus of Watertown responded

Anna, thanks so much for this kind feedback! We're thrilled you enjoyed working with Tony here at Lexus of Watertown during your visit. Until next time!

September 06, 2022

Comfortable area, friendly service! My salesman Aaron Campbell well knowledge about the car, give me all the answers I need👍 More

by Shaolaura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Campbell
Sep 07, 2022 -

Lexus of Watertown responded

Thank you for choosing Lexus of Watertown for your purchase! It is gratifying to hear that you had such a positive experience working with Aaron and the team. Safe travels ahead!

September 01, 2022

As so many other reviewers have said, Tony Viveiros is an extraordinary salesperson. We received genuine personal attention from him and his team. We highly recommend Lexus of Watertown. More

by James and Monika
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Lexus of Watertown responded

Hi James and Monika - We really appreciate you taking the time to share your support of Tony! Thank you for choosing Lexus of Watertown for your purchase, we hope to work with you again down the road. Enjoy the ride!

August 29, 2022

Never had a better buying experience than I had with Tony Viveiros! He explained everything so well that when I left with my new car, I didn't feel lost from all the complicated new bells and whistles. Bra More

by nuttier-eagle0a
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Lexus of Watertown responded

It makes our day to hear that our team gave you the best car-buying experience you have ever had! Thank you for choosing Lexus of Watertown and for sharing your feedback about Tony. Enjoy your new ride!

August 29, 2022

I stopped by Lexus of Watertown to take a peek at a specific ’22 IS they had in stock. I had a ’17 IS that I was interested to trade in if the price was right and the dealership was easy to work with. More

by Bostonian
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Lexus of Watertown responded

Thank you for the great review! We strive to deliver a seamless purchase experience for our guests, and it means a lot to hear that this was reflected in your time working with Leon. We will be sure to pass on your appreciation to him. Drive safely in your new vehicle, and we hope to see you back again at Lexus of Watertown!

August 18, 2022

Leon was great, very patient and a great teacher for all the complex settings! Thank you for a great transition More

by Gouldkc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2022 -

Gouldkc responded

Thank you for the great service and efficient transition to my new car

Aug 18, 2022 -

Gouldkc responded

Thank you

Aug 19, 2022 -

Lexus of Watertown responded

We're over the moon Leon provided informative assistance that shaped a smooth experience! From everyone at Lexus of Watertown, enjoy your new ride!

August 02, 2022

This was my fifth Lexus from Watertown and third with Tony Viveiros helping. He was great and highly recommended. Thank you Tony. More

by Dr. Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Viveiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2022 -

Lexus of Watertown responded

Thank you for continuing to choose Lexus of Watertown for your vehicle needs! We will let Tony know you say thanks. We are grateful for your loyal business and hope you enjoy your new ride!

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