Lexus of Watertown

We were looking to buy our first Lexus, and I had the best purchasing experience at Lexus of Watertown. Ussa Pradhananga was the best - he helped us with the purchase of Lexus NX 350. He has always been best purchasing experience at Lexus of Watertown. Ussa Pradhananga was the best - he helped us with the purchase of Lexus NX 350. He has always been thorough on explaining the features of the car, always reachable/available for questions, very understanding, courteous and made every process smooth from start to finish. No pushing sales pitch at all! The car even arrived earlier than expected delivery date! Ussa took the time to make sure to we were completely satisfied with the car before we left the dealership. It even comes with many post purchase perks/services. 5 five stars experience! Will definitely come back for our future Lexus purchase! More

My husband and I have worked with Leon Barnes at Lexus of Watertown for nearly 10 years. We have leased three cars from Leon. Not only does Leon provide exceptional service, he also looks out for his custome Watertown for nearly 10 years. We have leased three cars from Leon. Not only does Leon provide exceptional service, he also looks out for his customers best interests in selecting new vehicles to suit their needs. During the pandemic, when it was difficult to find new vehicles to lease, Leon was on the hunt for the exact vehicle that we wanted. Not only did Leon find the vehicle that we wanted, he found us an upgraded version of that vehicle and he was able to give us an exceptional price. We recommend Leon highly and without any reservations whatsoever. Lexus of Watertown and its sales, financing, management and overall customer service is outstanding. More

I worked with Ujwa Pradhananga. He was knowledgable, not pushy and when we made our decision. Ujwa spent the time to go over all the new features in my vehicle and helped me set up He was knowledgable, not pushy and when we made our decision. Ujwa spent the time to go over all the new features in my vehicle and helped me set up the new Lexus app on my phone. I highly recommend Ujwa and Lexus of Watertown for your next vehicle purchase.Also he is helpful and friendly. I appreciated More

The employees were very Pleasant, very welcoming and helpful. No pressure to buy , comfortable atmosphere. helpful. No pressure to buy , comfortable atmosphere. More

I purchased a 2015 Lexus RX 350 from Lexus of Watertown. I can honestly say that it was the best used car buying experience I have ever had. No pressure. No baloney just good facts and good information. Th I can honestly say that it was the best used car buying experience I have ever had. No pressure. No baloney just good facts and good information. Thorough explanations and very good pricing. Herb, alumina is a superb salesman and was not only charming, but very informative. He was particularly good at explaining all the features of the car and was very patient and took a lot of time to explain the very complex navigation and Bluetooth systems. The test drive was great. He also offered a repeat tutorial at any time should I not understand anything about the car . It was an excellent total experience. It also is an excellent car perfectly prepared and well-maintained. Five stars absolutely! I would recommend Lexus of Watertown highly to anyone who is interested in a fair deal and a great car. More

I just bought an awesome IS 350 from Leon Barnes at Lexus of Watertown. The process was seamless and very professional while the customer service was exceptional. I’m from CT, so after filling out the paperw of Watertown. The process was seamless and very professional while the customer service was exceptional. I’m from CT, so after filling out the paperwork in Watertown, Leon drove my new Lexus all the way to my local DMV to get it registered with me, and waited patiently while the DMV was running very late on appointments. Overall, he went above and beyond to get me the car I’ve been looking for and I couldn’t be happier with the experience. More

I worked with Saad Mustafa and his service was impeccable. He prepared each car we wanted to test drive so the next car was ready to go when we came in with the one we had just driven. He was kn impeccable. He prepared each car we wanted to test drive so the next car was ready to go when we came in with the one we had just driven. He was knowledgable, not pushy and when we made our decision, he prepared the paperwork promptly. Thank you Sam. George was very easy to deal with as well. More

I recently purchased my 2022 Lexus RX450H with Tony Viveiros and received the great customer service from him. Tony is very professional, knowledgeable, and friendly. He always ensures that we are happ Viveiros and received the great customer service from him. Tony is very professional, knowledgeable, and friendly. He always ensures that we are happy with the product. Highly recommend! More

This was my first time purchasing a Lexus and Leon Barnes at Lexus of Watertown made the experience easy and painless. I was in and out of the dealership with my new vehicle within a couple of hours. Leon sp at Lexus of Watertown made the experience easy and painless. I was in and out of the dealership with my new vehicle within a couple of hours. Leon spent the time to go over all the new features in my vehicle and helped me set up the new Lexus app on my phone. I highly recommend Leon and Lexus of Watertown for your next vehicle purchase. This was hands down the smoothest experience I have ever had when purchasing a vehicle. More

Herb did a great job and no pressure buying tactics. Appreciated the smooth process and everything was ready to roll. Made the knowledge transfer easy and quick. Thanks Herb! Melissa Appreciated the smooth process and everything was ready to roll. Made the knowledge transfer easy and quick. Thanks Herb! Melissa More