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Lexus of Watertown
Watertown, MA
1,794 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,794 reviews
May 25, 2023
Very impressed with the service we received at Lexus of Watertown. Highly recommend, you won’t be sorry you went! Watertown. Highly recommend, you won’t be sorry you went! More
by Annie P
May 18, 2023
Lexus of Watertown continues to provide exceptional service. The service consultant ,Maria Laskaris ,is professional, knowledgeable and courteous. She explained in detail all that was necessary to be d service. The service consultant ,Maria Laskaris ,is professional, knowledgeable and courteous. She explained in detail all that was necessary to be done. She outlined the costs and kept in contact should there be any unexpected changes. More
by Ronnie
Employees Worked With
Maria Laskaris
May 17, 2023
I just got my new Lexus RX 350h from Lexus Watertown and I couldn’t be happier with the car and the level of service I got. Tony Viveiros who worked with me to find and deliver the right car was extremely h I couldn’t be happier with the car and the level of service I got. Tony Viveiros who worked with me to find and deliver the right car was extremely helpful! Waiting for the right car was not easy, and I really appreciate Tony’s help. Other staff were incredibly friendly and pleasant to interact with as well. Highly recommend! More
by andrey k
Employees Worked With
May 09, 2023
Great Experience! ! It was my first time buying a car and Tony Viveiros helped me every step of the way!! Picking a great color, explaining all the features and ass ! It was my first time buying a car and Tony Viveiros helped me every step of the way!! Picking a great color, explaining all the features and assuring me I would be taken care of and I was. I walked in anxious and walked out very happy with my brand new Lexus. Thank you Tony!! More
by Yuviec
Employees Worked With
April 29, 2023
Tony Viveiros at Lexus of Watertown helped us buy a 2023 RX350h, providing helpful details about its features. We received the car today, love it, and appreciate Tony's guidance. We'll refer him to our frie RX350h, providing helpful details about its features. We received the car today, love it, and appreciate Tony's guidance. We'll refer him to our friends. More
by Min
Employees Worked With
April 28, 2023
We had researched cars on line and were impressed with inventory of Lexus-certified vehicles at Lexus of Watertown. When we visited the dealership, they had the exact two cars we wanted. Within a few ho inventory of Lexus-certified vehicles at Lexus of Watertown. When we visited the dealership, they had the exact two cars we wanted. Within a few hours, we had traded in our previous Lexus RX350 and drove away with a Lexus UX200 and NX300. Thanks, Herb! More
by ekimble005
Employees Worked With
Herb Kunins
April 28, 2023
Herb at Lexus of Watertown made my car shopping experience so enjoyable. I went in stressed and a bit hopeless, expecting just to window shop, and left with my dream car and feeling cared for. He w experience so enjoyable. I went in stressed and a bit hopeless, expecting just to window shop, and left with my dream car and feeling cared for. He was kind, made me feel comfortable, answered all of my questions and then some, and truly took care of me. George in financing was also incredibly patient. informative and efficient. They both made my experience wonderful and I would recommend them to all my friends and family! More
by mkass
Employees Worked With
Herb Kunins and George in financing
April 28, 2023
Herb Kunins was totally professional and personable. We were well taken care of throughout every aspect of the transaction, and Catherine Rogers was wonderful to assist with paperwork. Couldn’t have ask We were well taken care of throughout every aspect of the transaction, and Catherine Rogers was wonderful to assist with paperwork. Couldn’t have asked for a better experience. More
by Miriam
Employees Worked With
Herb Kunins, Catherine Rogers
April 26, 2023
2023 GX 460. Best experience ever! Smooth and seamless process with paperwork a d delivery. Tony Viveiros was my sales person and I truly appreciate all the help Best experience ever! Smooth and seamless process with paperwork a d delivery. Tony Viveiros was my sales person and I truly appreciate all the help and service. More
by mannyrosario83
