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Lexus of Watertown

Watertown, MA

4.9
1,793 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,793 reviews

December 28, 2023

Had a wonderful buying experience at Lexus of Watertown with Kevin Silva. Great dealership with lots of inventory and helpful staff. Very pleased with my new GX460. More

by S Daly
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Lexus of Watertown responded

We're delighted to know you had a great buying experience with Kevin at Lexus of Watertown! We hope you enjoy every ride in your new GX460. Thanks for the review, and happy driving!

December 28, 2023

Lexus of Watertown has a gem in Kevin Silva. He is extremely knowledgeable and makes sure that his customers are aware of all the benefits that owning a Lexus offers. He took his time and listen More

by CRH and DPH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2023 -

Lexus of Watertown responded

It's wonderful to know that Kevin provided you with such detailed and attentive service during your purchase. Thanks for sharing five stars with Lexus of Watertown - enjoy the ride!

December 27, 2023

I went with my husband when he brought his car to be serviced and ended about buying a 2024 Lexus hybrid. I was greeted by Ussa who is professional, very knowledgeable and very personable. The dealer More

by csnell1650
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2023 -

Lexus of Watertown responded

We're delighted to know that you had a great experience with Ussa at Lexus of Watertown! It's wonderful to see our team's dedication reflected in your review. Enjoy the ride in your new 2024 Lexus hybrid!

December 24, 2023

Have leased ES350, GX460, RX450H and this is the Best Dealer because of people like Catherine Rogers and Rick Oliva who are great people, for making our purchases so enjoyable.. See you for our next vehi More

by Louis James Butler Jr.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catherine Rogers and Rick Oliva
Jan 05, 2024 -

Lexus of Watertown responded

We're delighted to know that Catherine and Rick made your experience enjoyable at Lexus of Watertown. We appreciate the kind words about our team, products, and services! Looking forward to seeing you for the all-new GX 550 in less than two years. Safe travels until then!

December 08, 2023

Ask for Kevin Silva! This was an incredible buying experience. I went in looking for a GX460 with some pretty specific equipment. Kevin brought me through their inventory More

by Tecoletta
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2023 -

Lexus of Watertown responded

We're delighted to know that Kevin was able to provide you with a stress-free and enjoyable buying experience at Lexus of Watertown. We strive for customer satisfaction, so it's great to hear about your positive journey in finding the perfect Lexus GX 460!

December 04, 2023

This is a great dealership and the sales person, Kevin was super helpful in answering all the questions. More

by ambaniraj007
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin
Dec 04, 2023 -

Lexus of Watertown responded

We're glad to know Kevin provided you with great service at Lexus of Watertown. We thank you for the positive feedback and look forward to seeing you again in the future. Enjoy the new ride!

December 02, 2023

It wasn’t too long ago (two months) when I bought my car from this dealership and have gotten an accident due to the breaking system defect. I haven’t had inspected the car as they gave me the inspection le More

by Yoseft2455
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Steve Batsinelas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Lexus of Watertown responded

I'm sorry to hear your recent experience has left you feeling this way. Safety is our top priority, and I'd like to understand more about this situation. Please contact me directly - I am here to help. Thank you, Pat Bradley - Director of Sales - 617-393-1000 ext 2111

November 27, 2023

Kevin Silva help my friends and I purchased 3 cars total, Kevin assisted with all of them. Honest and very helpful More

by tan.le
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Lexus of Watertown responded

We're glad to know that Kevin was able to assist you and your friends with your purchases at Lexus of Watertown. We appreciate the positive feedback about his honesty and helpfulness!

November 25, 2023

Very professional and helpful through the whole process. Gave us time and tutorials regarding our new TX350. Looking forward working with you again. More

by Ron Mayanja
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2023 -

Lexus of Watertown responded

Ron, we're glad to know you found our team at Lexus of Watertown professional and helpful! We look forward to assisting you again in the future. Enjoy your new Lexus TX 350!

November 24, 2023

Excellent service, we worked with Kevin Silva, and he made the process fast and fair for all involved. Kevin knows the car he is selling and had answers for all our questions. We hope to work with him ag More

by jorg.arand
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Lexus of Watertown responded

Jorg, we're delighted to know Kevin was able to provide you with such a positive experience at Lexus of Watertown. We appreciate your kind words and look forward to working with you again in the future!

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