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Lexus of Watertown

Watertown, MA

4.9
1,857 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,857 reviews

March 30, 2025

Ussa was wonderful and excellent in every way and help me get the carni wanted thank you lexus of watertown More

by kimtran10970
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Lexus of Watertown responded

We're delighted to hear that Ussa provided excellent service and helped you find the car you wanted at Lexus of Watertown. Thank you for choosing us, and enjoy your new ride!

March 30, 2025

friendly knowledgeable staff. easy to deal with, no pressure. highly recommend the dealership. 5 star More

by barphoto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Lexus of Watertown responded

Thank you for the glowing review! We're delighted to hear that our team at Lexus of Watertown provided a friendly and pressure-free experience. We appreciate your recommendation and look forward to serving you again in the future!

March 28, 2025

Great Dealership Ask for Steven B! Everything went well and Steve showed me all the Benefits at Lexus of Watertown!! More

by vodosaintfleur1.vsf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Batsinelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Lexus of Watertown responded

We're delighted to hear that Steven provided you with a great experience at Lexus of Watertown! Thank you for highlighting the benefits and sharing your positive feedback. Enjoy all that your new vehicle has to offer!

Mar 28, 2025 -

vodosaintfleur1.vsf responded

Wonderful dealer and friendly sales workers . My favorite guy is Steeve Batsenilas wonderful human being , smart and wise. Dealer was able to help and discuss my budget. I would advise anyone to check them out.

March 28, 2025

I visited Lexus of Watertown to get an appraisal for my NX. Steve was the agent who helped. He was perfect, very knowledgeable, very helpful, and walked me through the process. It was a great experience. More

by alkispapachristos
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Steve Batsinelas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2025 -

Lexus of Watertown responded

Thank you for sharing your experience at Lexus of Watertown! We're delighted to hear that Steve provided knowledgeable and helpful service during your visit. We appreciate the feedback and hope to assist you again in the future!

March 25, 2025

Herb and the rest of the team at Lexus made buying a car a very pleasant process. I never felt pressured, I only felt like they wanted to help me get my dream car if they could. And they did! Thank you all More

by Maisie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George
Mar 26, 2025 -

Lexus of Watertown responded

Maisie, it's wonderful to hear that Herb and the team at Lexus of Watertown made your car-buying experience so pleasant. We're delighted you found your dream car with us! Enjoy every drive in it!

March 22, 2025

I had a great experience working with Kevin Silva. He patiently answered all my emails during our 3 or 4 month wait for a vehicle, and handled it wonderfully when I changed my mind on color halfway t More

by ly.betty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lexus of Watertown responded

Betty, we're delighted to hear that Kevin provided such a supportive and informative experience during your vehicle purchase at Lexus of Watertown. Thank you for sharing your positive feedback! Enjoy every moment with your new car!

March 21, 2025

The sales process is always smooth and efficient , we come to see the same dealer for many years, because he is very helpful and knowledgeable More

by Jflekel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 21, 2025 -

Lexus of Watertown responded

It's wonderful to hear that our team at Lexus of Watertown has consistently provided you with a smooth and efficient sales process. We appreciate your loyalty and look forward to assisting you for many more years!

March 19, 2025

Used help us find the perfect vehicle! He is super patient and professional! The dealership also nice and enjoyable! More

by panqianqian2014
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2025 -

Lexus of Watertown responded

We're delighted to hear that you had a positive experience with our team at Lexus of Watertown! It's great to know we could help you find the perfect vehicle. Thank you for your kind words and support!

March 19, 2025

I had an amazing experience working with Kevin Silva at Lexus of Watertown! From start to finish, the entire process was incredibly smooth and hassle-free. Kevin was professional, knowledgeable, and went a More

by Jason
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Lexus of Watertown responded

Jason, we're delighted to hear that Kevin provided such an exceptional experience at Lexus of Watertown! It's wonderful knowing he made the process smooth and stress-free for you. Thank you for recommending us, and enjoy your new car!

March 17, 2025

I had an amazing experience working with Kevin at Lexus! From start to finish, he was incredibly personable, knowledgeable, and genuinely cared about making the car-buying process smooth and enjoyable. He t More

by christina.p.rene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

Lexus of Watertown responded

Thank you for sharing your wonderful experience with Kevin at Lexus of Watertown! We're delighted to hear that his professionalism and friendly approach made the car-buying process smooth and enjoyable. Your recommendation means a lot, and we'll be sure to pass along your kind words!