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Lexus of Watertown

Watertown, MA

4.9
1,791 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,791 reviews

March 26, 2024

Had an overall great experience at Lexus of Watertown, everyone I dealt with was extremely friendly and helpful. Most specifically, Leon Barnes did an exceptional job throughout the process with constant More

by jimschauer96
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Barstow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Lexus of Watertown responded

Jim, we're delighted to know you had a great experience at Lexus of Watertown and that Leon was especially helpful. We appreciate your feedback and hope you enjoy the new car!

March 23, 2024

Reyna made our car buying experience so easy at every phase of the process. She answered all my questions and helped me narrow my options. I couldn’t t believe the huge inventory and I didn’t feel press More

by Susan C
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reyna Monge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Lexus of Watertown responded

Susan, we're delighted to know that Reyna was able to assist you in finding the perfect Lexus RX 350 at our dealership. We appreciate your recommendation and are glad you had a positive experience with us at Lexus of Watertown!

March 23, 2024

Ussa is great, he kept us well informed while we waited for a car we ordered and was so attentive in teaching us about the car and making sure we drove home happy. More

by bschles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Lexus of Watertown responded

We're so glad to know that Ussa was able to keep you well informed and made sure your experience at Lexus of Watertown was a great one. Thanks for the positive feedback, we appreciate it!

March 22, 2024

Leon Barnes made the car-buying experience painless. He was patient with our questions and explained the features of the car thoroughly. His friendly and outgoing service made the process enjoyable! Add More

by Sandy
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Lexus of Watertown responded

Sandy, it's wonderful to know that Leon made your car-buying experience enjoyable and memorable at Lexus of Watertown. We're glad he could answer all your questions and even provide a special treat for your son! Thanks for the high recommendation!

March 17, 2024

We had a fantastic experience thanks to Emile's expertise! He's incredibly knowledgeable about Lexus cars and different models. He patiently answered all our questions, helping us understand the d More

by Mei Zhang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Carrasquillo, Emile Salem
Mar 18, 2024 -

Lexus of Watertown responded

Mei, we're so glad to know that Emile's expertise was helpful throughout the car-buying journey at Lexus of Watertown - it sounds like you found the perfect fit with the GX460. Thanks for sharing this positive feedback and enjoy the ride!

March 16, 2024

Ussa was great to work with! He was very patient and knowledgeable and made the process feel easy - definitely recommend seeing him if you are planning on going to Lexus of Water More

by Despi516
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2024 -

Lexus of Watertown responded

We're glad to know that Ussa was able to provide you with a great experience at Lexus of Watertown! We appreciate your recommendation and look forward to serving you again in the future.

March 15, 2024

We recently had the pleasure of purchasing an RX350 from Abe, and our experience was nothing short of exceptional. From the very first interaction, Abe demonstrated professionalism, deep knowledge of the ve More

by Gabriel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abe Dehbi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Lexus of Watertown responded

Gabriel, we're so glad to know that Abe and our team at Lexus of Watertown provided you with an exceptional car-buying experience. We appreciate your kind words about the professionalism and honesty throughout the process. Enjoy driving your new Lexus RX 350!

March 14, 2024

Purchased my new Lexus TX Premium from Leon B. He made buying a car easy and stress free. He went above and beyond for us. Highly recommend Leon! More

by Abbie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leon Barnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2024 -

Lexus of Watertown responded

Abbie, we're delighted to know that Leon made the car-buying experience at Lexus of Watertown both easy and stress-free. Thanks for choosing us above the rest - enjoy your new Lexus TX Premium!

March 13, 2024

Abe was always helpful, patient, and kind. I enjoyed working with him on the purchase of my new RX 450h+. More

by scottrloring
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mar 13, 2024 -

Lexus of Watertown responded

We're glad to know that Abe was able to assist you in your car-buying journey at Lexus of Watertown. Enjoy the new Lexus RX 450h+ and thank you for sharing this positive review!

March 13, 2024

I had such a wonderful experience with Kevin Silva on my new GX 460. Kevin was professional, helpful, and kind helping me not only select but also finance my new car. This is my 5th car from Lexus of Wate More

by erdnerd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Carr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Waldy Zapata
Mar 14, 2024 -

Lexus of Watertown responded

We're delighted to know that Kevin and the rest of our team at Lexus of Watertown provided you with such a wonderful experience! We appreciate your loyalty and look forward to serving you for many more years. Enjoy your new Lexus GX 460!

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