
Lexus of Watertown
Watertown, MA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,854 reviews
This is that 3rd car we have bought from Lexus of Watertown. We are always treated well without the typical sales games. Watertown. We are always treated well without the typical sales games. More
Ussa was a friendly and very knowledgeable sales person. He didn’t waste any time getting the deal done. He didn’t waste any time getting the deal done. More
Bought my first Lexus here last month and it was one of the best car buying experiences I've had. I worked with Kevin Silva who provided excellent service from start to finish. He was professional, knowled the best car buying experiences I've had. I worked with Kevin Silva who provided excellent service from start to finish. He was professional, knowledgeable, patient and extremely helpful. He took the time to listen to my preferences and walked me through various options until finding one that was the best fit for me. I never once felt pressured and and could tell that he truly wanted his customers to be happy. The facility was comfortable and well-organized, and while limited, all of my interactions with other staff were friendly and helpful as well. Would highly recommend Lexus of Watertown and Kevin especially! More
Herb showed me his experience is the best! He so helpful and patient. Definitely when I comeback and Herb is gonna be the guy I want to meet first 👍 He so helpful and patient. Definitely when I comeback and Herb is gonna be the guy I want to meet first 👍 More
Ussa is an amazing professional! He is knowledgeable, patient and a very kind individual. He made the car purchasing process seamless. It was a great customer experience! I highly re He is knowledgeable, patient and a very kind individual. He made the car purchasing process seamless. It was a great customer experience! I highly recommend that you ask for Ussa when visiting Lexus of Watertown. More
Ussa was knowledgeable and helpful and spent time explaining the differences between the cars. He gave us time in explaining the features of our new car. explaining the differences between the cars. He gave us time in explaining the features of our new car. More
Ussa is superb. He made us feel very comfortable and did not try to push anything that we did not want. Overall, we had a great experience at the dealership due to U He made us feel very comfortable and did not try to push anything that we did not want. Overall, we had a great experience at the dealership due to Ussa. We will definitely be visiting him for our next purchase. More
Ussa was very helpful. He explained everything about the car that we are interested in and answer call the questions that we had. More importantly, we were able to negotia He explained everything about the car that we are interested in and answer call the questions that we had. More importantly, we were able to negotiate a sale price that we both comfortable with. Win win for both the dealership and the purchaser. Will go back to see him again for my next car. More
Ussa is a very kind and knowlegable sales employee. He was extremely patient even with our 6 yo around..He took the time and energy in making sure we were able to test drive what we wanted to and get u He was extremely patient even with our 6 yo around..He took the time and energy in making sure we were able to test drive what we wanted to and get us the exact car we wanted. He wasnt pushy like some other sales employees elsewhere trying to sell us whatever is available and ask us to compromise. We would definitely come back to Ussa in the future More
Ussa was very professional and considerate while working with us. His explanations were clear and concise. I highly recommend him as a sales rep. with us. His explanations were clear and concise. I highly recommend him as a sales rep. More