Back

Lexus of Watertown

Watertown, MA

4.9
1,854 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
Contact Dealership

330 Arsenal St

Watertown, MA

02472

Directions

By Type

Showing 1,854 reviews

August 12, 2024

This is that 3rd car we have bought from Lexus of Watertown. We are always treated well without the typical sales games. More

by Sherrykeef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Lexus of Watertown responded

Sherry, thank you for your continued trust in Lexus of Watertown! We're glad to hear you've consistently had a positive experience with us. Enjoy your new car!

August 12, 2024

Ussa was a friendly and very knowledgeable sales person. He didn’t waste any time getting the deal done. More

by ckp_hokie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Lexus of Watertown responded

We're glad to hear Ussa provided efficient and knowledgeable service at Lexus of Watertown. Thanks for sharing your positive experience!

August 12, 2024

Bought my first Lexus here last month and it was one of the best car buying experiences I've had. I worked with Kevin Silva who provided excellent service from start to finish. He was professional, knowled More

by Shan C
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Lexus of Watertown responded

Shan, we're delighted to hear that Kevin and the team at Lexus of Watertown made your first Lexus purchase such a positive experience. Thanks for recommending us! Enjoy your new ride!

August 11, 2024

Herb showed me his experience is the best! He so helpful and patient. Definitely when I comeback and Herb is gonna be the guy I want to meet first 👍 More

by Chanh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Lexus of Watertown responded

Chanh, we're delighted to hear that Herb provided such excellent service at Lexus of Watertown. We'll be sure to pass along your kind words and look forward to welcoming you back!

August 10, 2024

Ussa is an amazing professional! He is knowledgeable, patient and a very kind individual. He made the car purchasing process seamless. It was a great customer experience! I highly re More

by Kash
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Lexus of Watertown responded

Thank you for the glowing review! We're delighted to hear that Ussa provided such a seamless and positive experience at Lexus of Watertown. We appreciate your recommendation and look forward to serving you again!

August 10, 2024

Ussa was knowledgeable and helpful and spent time explaining the differences between the cars. He gave us time in explaining the features of our new car. More

by Dbcunha153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Lexus of Watertown responded

We're glad to hear Ussa provided you with a thorough and informative experience at Lexus of Watertown. Enjoy your new car!

August 09, 2024

Ussa is superb. He made us feel very comfortable and did not try to push anything that we did not want. Overall, we had a great experience at the dealership due to U More

by Sumit
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2024 -

Lexus of Watertown responded

Sumit, we're delighted to hear that Ussa made your experience at Lexus of Watertown so comfortable and enjoyable. We look forward to seeing you again for your next purchase!

August 09, 2024

Ussa was very helpful. He explained everything about the car that we are interested in and answer call the questions that we had. More importantly, we were able to negotia More

by kscndbcso
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2024 -

Lexus of Watertown responded

Thank you for sharing your experience! We're glad Ussa was able to assist and make the process smooth at Lexus of Watertown. We look forward to helping you with your next car purchase!

August 09, 2024

Ussa is a very kind and knowlegable sales employee. He was extremely patient even with our 6 yo around..He took the time and energy in making sure we were able to test drive what we wanted to and get u More

by Sharon K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2024 -

Lexus of Watertown responded

Sharon, it's wonderful to hear that Ussa provided such a patient and accommodating experience at Lexus of Watertown. We appreciate your kind words and look forward to welcoming you back in the future!

August 07, 2024

Ussa was very professional and considerate while working with us. His explanations were clear and concise. I highly recommend him as a sales rep. More

by rmei12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Lexus of Watertown responded

We're delighted to hear that Ussa provided you with such a professional and considerate experience at Lexus of Watertown. Thanks for the recommendation!

...
21
...