Lexus of Watertown

USSA was great. Explained everything very well and was a genuinely kind and honest sales guy. Explained everything very well and was a genuinely kind and honest sales guy. More

We went to Lexus of Watertown this past weekend to test drive a car we were contemplating and left with a deal! We met with John Barstow and had a great experience. He was patient, incredibly knowledgeable drive a car we were contemplating and left with a deal! We met with John Barstow and had a great experience. He was patient, incredibly knowledgeable and friendly (especially with our 8 year-old son!). We had a no-pressure experience as he guided us through all the different models and features. We were impressed by how attentive he was, offering us options and ensuring we had all the necessary information to make a decision. The entire purchasing process was efficient, and we never felt rushed. More

Ussa is our favorite car saleman. When we bought our first Lexus during Covid, we went to Lexus of Hingham and they did not bother because there was not cars to sell. We came to Lexus When we bought our first Lexus during Covid, we went to Lexus of Hingham and they did not bother because there was not cars to sell. We came to Lexus of Watertown as an alternative and did not disappoint. Ussa and Lexus of Watertown have been great with their services, from selling a car to maintaining it. We always feel welcomed there. We have been there every 5000 miles consistently for 4 years before buying our 2nd one with there with Ussa. My partner loves a BMW but we decided to stick with Lexus for the reliability and services. Will continue to be there in the future! More

I can’t express how grateful I am for Kevin's incredible support during my recent purchase. His friendly nature and extensive knowledge made a world of difference, especially as I brought my family along fo support during my recent purchase. His friendly nature and extensive knowledge made a world of difference, especially as I brought my family along for my first Lexus experience. He treated us all with such kindness and respect, making us feel truly valued. It’s rare to find someone who is not only dependable but also so genuinely down to earth. The level of customer service he provided was exceptional, and I wholeheartedly recommend him to anyone looking for a positive car buying experience! More

From the moment we contacted Lexus of Watertown, and were connected with our sales agent, Herb Kunins, we were greatly pleased, and impressed. We were out of State customers, and a deal that could have been connected with our sales agent, Herb Kunins, we were greatly pleased, and impressed. We were out of State customers, and a deal that could have been cumbersome and difficult instead turned out to be one of the easiest ever. Herb was personable, accommodating, and so very helpful. In fact, so much so, we felt as though we’d known him for quite a while. Quite honestly, we had been shopping around for our specific make and model for quite a while, throughout many states, and we chose our particular vehicle because Herb was open and honest with us and he made things as easy as possible. Thank you! More

Kevin was awesome! !! Second Lexus from Kevin and Lexus of Watertown. He always take great care of us. Ask for Kevin he is the best !! Second Lexus from Kevin and Lexus of Watertown. He always take great care of us. Ask for Kevin he is the best More

Lexus of Watertown has been great. I am relatively new to Boston, honestly I had not been to a dealership outside of California. I have had only positive experiences at Lexus of Watert I am relatively new to Boston, honestly I had not been to a dealership outside of California. I have had only positive experiences at Lexus of Watertown and will highly recommend. It is a welcoming and very comfortable dealership. More

Ussa provides the most efficient and effective service, and this is the second time I’ve worked with him on a lease and this is the second time I’ve worked with him on a lease More

Kevin Silva in the sales department is the best salesman the dealership has and a true asset to the company! His commitment, professionalism, and dedication is truly exceptional and I would recommend him to the dealership has and a true asset to the company! His commitment, professionalism, and dedication is truly exceptional and I would recommend him to anyone looking for a new Lexus! Kevin will go above and beyond to find the perfect car for you! Being a very long term client of Lexus of Watertown for over 10 years, Kevin knows exactly how to wow me with his experience and expertise in selling vehicles. We both share the same commonality of loving cars and it was an absolute pleasure to work with him. Kevin is super knowledgeable when it comes the models that Lexus has to offer and did not make you feel pressured at all when making a decision. Words cannot describe how amazing it was to work with him and looking forward to a lot more deals in the foreseeable future! Keep up the incredible work Kevin and thank you for everything! More

From start to finish, the experience was amazing at Lexus of Watertown. Steve was so helpful and made the process painless. His humor also made us feel like we knew him forever. We'd HIGHLY recommend asking of Watertown. Steve was so helpful and made the process painless. His humor also made us feel like we knew him forever. We'd HIGHLY recommend asking for him when you're searching for a new or pre-owned vehicle. More