Lexus of Watertown

We just bought our first Lexus and the level of service and friendliness was outstanding. I highly recommend this dealership and will absolutely return in 4-5 years to trade in for a new one! Highly reco and friendliness was outstanding. I highly recommend this dealership and will absolutely return in 4-5 years to trade in for a new one! Highly recommend Adam Skolnick - he's the General Sales Manager - you won't find anyone better than Adam. More

I drove all the way up from the south shore to see Adam at Lexus of Watertown. I got the car of my dreams at a great price and the service was outstanding. They are extremely accomidating and friendly - my at Lexus of Watertown. I got the car of my dreams at a great price and the service was outstanding. They are extremely accomidating and friendly - my car was ready and spotless when I picked it up and when I brought it back for a sticker 5 days later, they cleaned it again for me. You can beat service like this and I would recommend this dealership to everyone! Go see Adam or Paul! More

Being 66 years old I've dealt with many new & used car dealerships and some were not the best relationships. However my dealings at Lexus of Watertown was one of the BEST car buying experience I've eve dealerships and some were not the best relationships. However my dealings at Lexus of Watertown was one of the BEST car buying experience I've ever had. But buying the RX-450h only strengthened by belief that THEY were the Best of the BEST. Their follow-up after the sale, courtesy, and attention to detail, makes dealing with them a true pleasure. Small details like Adam Skolnick coming over to say hello when I was in for service, an moreover his remembering my name and that of my wife, takes on a more important personal touch that far too many dealerships lack. I was extremely satisfied with the price I paid but price alone, does not make a good dealership. It's all the little things they do that are not required, but are done with the customer in mind, that makes Lexus of Watertown a great choice for my wife and me. I could have purchased from a Lexus dealership located many miles closer to me but I didn't get that same warm fuzzy feeling when I went there, that I got in Watertown. More

After checking out other brand, i know the is250 is what I want. Did my research online. Send e-mail to 3 dealership. Tenju was the first guy to answer my e-mail. He gave me information on the car I want I want. Did my research online. Send e-mail to 3 dealership. Tenju was the first guy to answer my e-mail. He gave me information on the car I want and an outstanding price. Went to Watertown, met with tenju and Jimmy. Two hours later,I am driving home in my new car. It was easy and fun. Will send all my friends there More

This is the first time I have ever bought the same vehicle twice. I am sure this took place only because of Lexus of Watertown and Mike Espey. It is not often you can get out of a lease early and get vehicle twice. I am sure this took place only because of Lexus of Watertown and Mike Espey. It is not often you can get out of a lease early and get into a 3 model year newer car without a lot of hassle and cost. The dealership worked with me to get a great result. I am extremely happy with my new 2010 GS350, the price and the sales process. More

We highly recommend Lexus of Watertown if anyone is interested in buying a new or used Lexus.You made us feel comfortable from the beginning to the end.The only issue was that when it came to financing interested in buying a new or used Lexus.You made us feel comfortable from the beginning to the end.The only issue was that when it came to financing this took way to long. Most of the paperwork was done the day before. More

I have had many cars and this is my first Lexus and by far it is one of the best experiences I have had from start to date. They are always helpful, quick, and friendly. I haven't had a bad experience yet far it is one of the best experiences I have had from start to date. They are always helpful, quick, and friendly. I haven't had a bad experience yet! I will definitely be back for my next purchase! More

This is my second Lexus from Watertown and I continue to be pleased with all aspects of the dealership. Tanju helped me order the car in advance of the release of the GX, and it showed up exactly as promis be pleased with all aspects of the dealership. Tanju helped me order the car in advance of the release of the GX, and it showed up exactly as promised (early delivery even- a nice surprise). Burt handled all the sales paperwork and walk through introduction into the new features. Both gentlemen are very competent and very pleasant to work with. More

I have owned a number of Lexus trucks that I have leased from Lexus of Watertown. The service is absolutely fantastic. I've worked with Chad for almost 8 years - and couldn't be happier. He is honest, tr from Lexus of Watertown. The service is absolutely fantastic. I've worked with Chad for almost 8 years - and couldn't be happier. He is honest, trustworthy and always has a smile on his face! I have owned quite a few luxury cars and have NEVER had service like I receive at Lexus of Watertown. I was contemplating going with a different brand of car when my lease ran out last year - but chose to stick with Lexus because of Chad and the service dept at Lexus of Watertown. More

Price was fair.sales manager- adam and Jimmy were great.they had exactly what I want. Very happy! I called other dealership, they gave me price over the phone but when I got to the dealership they great.they had exactly what I want. Very happy! I called other dealership, they gave me price over the phone but when I got to the dealership they try to make me pay for shipping and it was not the color I want! I called watertown and talked with adam, he was honest and told all the standard and optional features on my rx350. Went to Watertown on saturday,they had the car clean and ready. It was a very easy process. Price was price,car was the right color, had the right options. Great job More