Lexus of Watertown

Just gotta give a huge shoutout to Ussa at Lexus for my first Lexus NX450h+! The dude knows his stuff inside out and made the whole buying process a breeze. Seriously, his attention to detail and customer first Lexus NX450h+! The dude knows his stuff inside out and made the whole buying process a breeze. Seriously, his attention to detail and customer care blew me away. If you're in the market for a Lexus, you gotta swing by Watertown Lexus and ask for Ussa. More

My sales representative, Reyna, was exceptionally knowledgeable and patient. She took the time to understand my needs and preferences, guiding me through the options without any pressure. She provide knowledgeable and patient. She took the time to understand my needs and preferences, guiding me through the options without any pressure. She provided detailed explanations about each car's features and benefits, which helped me make an informed decision. The facility is spotless clean and comfortable. I highly recommend Lexus of Watertown. More

Great customer service I purchased a 2024 IS 350 with the help of Leon, and it was very easy to work with him. He made the whole process very painless, and guided me through answering any and all questions I help of Leon, and it was very easy to work with him. He made the whole process very painless, and guided me through answering any and all questions I had More

The first contact with Ussa, was 2019 when he technically explained features of RX 450F Sport. I bough the car only from him explanations. I met him multiple time after during service time and I’m ready t explained features of RX 450F Sport. I bough the car only from him explanations. I met him multiple time after during service time and I’m ready to buy next car. More

Ussa is the easiest salesperson we have ever worked with. Most knowledgeable and experienced and very helpful. This is our third car the best salesman and dealership everyone is helpful and friendly. Most knowledgeable and experienced and very helpful. This is our third car the best salesman and dealership everyone is helpful and friendly. More

This is my 5th Lexus over many years and this time working with Kevin Silva was the one of my best experiences in purchasing my new car. To the point, we considered buying a second one from Kevin, an working with Kevin Silva was the one of my best experiences in purchasing my new car. To the point, we considered buying a second one from Kevin, and we will! Kevin was polite, courteous, informative, and especially kind to me, the wife of the purchaser, who the car was for. He spoke to me with utmost respect and had no issues answering my questions and even re-answering the same questions I asked. He is a pleasure to work with when buying a car, which is very intimidating process for me. Thank you Kevin! More

I had the best experience buying my second car from Lexus Watertown. The sales consultant , Ussa Pradhananga, is extremely knowledgeable and very helpful. He knew that I was ready to buy and he guided me th Watertown. The sales consultant , Ussa Pradhananga, is extremely knowledgeable and very helpful. He knew that I was ready to buy and he guided me through the process with kindness and respect . He did his best to demonstrate that my business was valuable to him and the company. I felt that I was the only client that he had, no rush , just directing me according to my needs. The finance part of the deal was exactly the same. Everything was done quickly and I was driving my new car in less than 24 hours. Flawless , fast and simple. After everything was signed and done he went through all the features of the car with me, explaining and setting up the car according to my taste. Excellent customer service, no doubt. Thank you so much! I’ll recommend it to family and friends anytime. More

Just a brief comment about two of the Lexus of Watertown MA staff. This week we took delivery on a new UX300h. Ussa engineered the deal for us, and we couldn’t have been more delighted with his friend MA staff. This week we took delivery on a new UX300h. Ussa engineered the deal for us, and we couldn’t have been more delighted with his friendly attention to detail and helpfulness. In addition, our 2012 RX350 required major service. Christina was extremely professional and provided excellent advice and communications during the process. This dealership can be justifiably proud of both these staff members. More

Thank you Eliane Lisboa and the team at Lexus of Watertown for always making my experience enjoyable!! I recently signed a new lease agreement. This is my 3rd lease with Lexus of Watertown. I cur Watertown for always making my experience enjoyable!! I recently signed a new lease agreement. This is my 3rd lease with Lexus of Watertown. I currently live in Plymouth, MA and choose Watertown over the dealerships that are closer to my home. Their level of expertise and professionalism is unmatched!! I love my new 2024 RX350:) Eliane truly went the extra mile to help me get the exact SUV I wanted. I very much appreciate her patience, kindness and professionalism! More

Prompt service, good selection, sales and finance were easy to deal with - would buy another car at Lexus of Watertown easy to deal with - would buy another car at Lexus of Watertown More