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Lexus of Watertown

Watertown, MA

4.9
1,857 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,857 reviews

April 05, 2010

We just purchased a Lexus 450h and could not be happier with our new car and the dealer we bought from. The process was wonderfully smooth. On our first visit, we were really just educating ourselves about More

by concord-carlisle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Barstow
April 04, 2010

My wife and I had the best car buying experience. Jim Yu and his team were all professionals and truly were customer friendly. They catered to us as car buyers and understood what customer service means. I More

by j30jeep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Yu
March 30, 2010

Having purchased two pre-owned vehicles at Lexus of Watertown within the past 17 months, I can recommend this dealersip with confidence. I have also had my vehicles serviced at this dealership for over More

by belmontlexusowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vin Liuzzi, Gen. Mgr., Phillipe and Tony, Sales & Maria, Service
March 29, 2010

Ed was outstanding from day 1, this was by far the most pleasurable car buying experience I've ever had. There were a few issues, but every one was dealt with in a professional and flexible manner.When I h More

by rickbove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Grady
March 24, 2010

I need to say that I have had two Toyota vehicles from Watertown Toyota prior to deciding to shop for a Lexus. Out of curiosity I stopped by Lexus of Watertown. I ended up buying a new Lexus RX 400H. More

by Peter Seminara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Skolnick
March 24, 2010

I was in desperate need of a car and one of my friends mentioned Lexus of Watertown. I cannot believe all the attention I received. No detail was overlooked - the entire transaction went quickly and smoo More

by Sgortz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Skolnick, Paul McAbee & Manny Ferreira
March 23, 2010

Jerry Sudalter was superb. One of the best salespeople I have had the pleasure to do business with. He loves his work and takes great pride in the cars. He is old school, focused on customer service, peop More

by AJBERN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry Sidalta and Manny Ferreira
March 20, 2010

I was surprisingly impressed with Lexus of Watertown. I purchased an SUV hybrid from IRA Lexus of Manchester as well as an LS for my mother and the dealership there lied about the gas mileage on the hybrid More

by budibar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Espey and Greg Perrotti
March 19, 2010

In ten years I have purchased, or been involved in the purchase, of seven vehicles from Lexus of Watertown. I have also had several of these vehicles serviced by the service department at Lexus of Watert More

by Bob Pappas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
two
March 18, 2010

I traded in my 2008 ES for a 2010 model with GPS. I've purchased my previous Lexus at Norwood but decided to try Watertown after having a great experience buying a Camry from their Toyota dealership. Emm More

by sm51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bert, Emma, Greg
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