Lexus of Watertown

I had a wonderful experience at Lexus of Watertown, thanks to My Phan, Tony Bruno, and Manny Ferreira. My was our saleslady, and she was absolutely fantastic. She was extremely knowledgeable and help thanks to My Phan, Tony Bruno, and Manny Ferreira. My was our saleslady, and she was absolutely fantastic. She was extremely knowledgeable and helpful. Once I purchased my car she dropped it off at my house and spent over an hour going over the features with me. I cannot say enough good things about her - if you go to Lexus you should ask for her. Tony Bruno was helpful as always and Manny in the finance office rounded out my wonderful experience. I will always shop for my cars here and here only! More

The most professional, truthful and honest dealership i have ever been to. the sales manager was amazing and my sales man was quick, knowledgeable, kind, and caring. the stock was huge and i bought the e have ever been to. the sales manager was amazing and my sales man was quick, knowledgeable, kind, and caring. the stock was huge and i bought the exact car i wanted. More

My Phan, our sales lady was hands down the best salesperson we have ever worked, at any dealership. She was wonderful and didn't miss a single detail. I sent 3 friends already to her and they hav salesperson we have ever worked, at any dealership. She was wonderful and didn't miss a single detail. I sent 3 friends already to her and they have all said the same thing and bought cars from her. They all have been shopping for cars for some time and have worked with many salespeople and were pleasantly surprised by My. I will continue to send folks her way. Tony Bruno and Manny Ferriera, who I have worked with many times in the past were wonderful as usual. Awesome experience again at Lexus of Watertown! More

I have purchased two other Lexus vehicles within past seven years and both were bought in CT. This time I unable to find what I was looking for and traveled from Connecticut to Watertown, MA to purchase seven years and both were bought in CT. This time I unable to find what I was looking for and traveled from Connecticut to Watertown, MA to purchase a Lexus RX 350. During the process, I worked with Tony Bruno and My Phan and could not have been more satisfied. Both Tony and My were responsive, well informed, and went out of their way to make the experience with Lexus of Watertown a success. I wanted to take a second look at the car and My traveled to CT to show the car. I don't think too many dealers would make a 90 minute trip and provide that type of personal service. My was easy going , knew the product well and could explain the features in a professional manner. The communication process was outstanding. Both My and Tony responded to both email and phone calls in a timely fashion and were never pushy or quick to make a sale. The RX 350 was delivered on time and in the condition that is expected when purchasing a Lexus. The 2011 Lexus RX 350 Price:$31,171 Odometer: 40,142 mi. Transmission: 6 Speed Automatic Style: 4D Sport Utility Vehicle Type: 4-Door SUV Exterior color: Red Interior color: Engine Specs: Gas Operated, 6 Cylinders Vehicle Options: Air Conditioning, Anti-Lock Brakes, Automatic Transmission, Front Wheel Drive, Power Brakes, Power Steering, Power Windows, Tilt Steering Wheel Description: ***LEXUS CERTIFIED*** 1 OWNER! CLEAN CARFAX! If you've been aching to get your hands on the perfect 2011 Lexus RX, then stop your search right here. This is the ideal SUV that is certain to fit your needs. Designated by Consumer Guide as a Premium Midsize Car Best Buy in 2011. This great, one-owner RX, with grippy AWD, will handle anything mother nature decides to throw at you during one of her bad days at work. Owning this Certified Lexus vehicle is strikingly close to owning a new one. It comes with a 3 Year, 100,000 mile bumper to bumper warranty directly from the manufacturer. That's not all ! This vehicle has been hand selected and put through a RIGOROUS 161 point SAFETY and QUALITY inspection. The vehicle is then brought up to our/your high standards and fully reconditioned. We spare no expense to do so. That is the difference between buying from Lexus of Watertown and buying from anywhere else.Lexus of Watertown is your premier luxury automobile dealership in the Boston area. We offer all of our customers free hand vehicle wash and vacuum service at your disposal, whenever you want; Monday through Saturday. With complimentary light breakfast and lunch, Child's play area, WiFi internet cafe equipped with computers and printers at your disposal. Why would you want to buy your vehicle anywhere else? Call or click to contact one of our client care specialists to schedule an appointment today! Last Updated:20130812114202 Vin: 2T2BK1BA1BC084252 Vehicle Stock ID: 402475A Purchase Inquiry of the vehicle was much lower than other Lexus dealers in New England. The overall experience at Lexus of Watertown was excellent. I highly recommend this dealership and will not hesitate to purchase another Lexus from them in the future. More

I purchased a GX 460 in February and I'm very happy with this SUV and Tommy Majeski was very helpful and a pleasure to deal with. Donal McGrath with this SUV and Tommy Majeski was very helpful and a pleasure to deal with. Donal McGrath More

I bought my 2013 GS 350 F Sport from Watertown and I must say everyting was great. They honored the price that they gave me over the phone and made it very easy and smooth. My sales person was very helpfull say everyting was great. They honored the price that they gave me over the phone and made it very easy and smooth. My sales person was very helpfull and the internet manager Chelsea was also very helpfull. I called many other Lexus dealerships and they were the first to get back to me and also the best price by far. If I had to rate this dealer from 1-10 it would be a 10 by far. This is the second vehicle I bought from there and I hope to go there in the future. My finance manager Alex was also a true pro going over all the paperwork with me so I understood everything I was putting my name on. If you are looking for first class treatment go to Watertown Lexus. More

I have never been more impressed, with a group of a sales team in my history of purshasing cars. They were outstanding on all levels. It made my experience, a total joy, and I would recommend Lexus of sales team in my history of purshasing cars. They were outstanding on all levels. It made my experience, a total joy, and I would recommend Lexus of Watertown as the highest of quality and service.! Thank you Tony and staff for being wonderful people along with, selling me a beautilful vehicle! I am an extremely happy customer! More

My experience could of not been any smoother and easy, it started with a Sunday internet inquiry on a particular car i had been searching for and they had just taken it in on trade, First thing Monday i was started with a Sunday internet inquiry on a particular car i had been searching for and they had just taken it in on trade, First thing Monday i was contacted and i wanting to see that vehicle made an appointment that afternoon had been stuck in traffic and rescheduled for the next day however traffic cleared and i showed up unannounced and was greeted with a very pleasant young women at the front desk, she immediately went into action and told me the car i wanted to see was being brought up to the front entrance it was raining so they brought it inside, i was greeted by the most pleasant no pressure salesperson Steven Batsineelis, we test drove the car (quickly) it was a Bruins Stanley Cup playoff night, they honored the advertised sale price which was supposed to be for one day the day before, Steve began the paper work in lightning speed went to finance and Alex went into action, no preasure on extended warrantees etc. and all of the previous comment are applicable as well, the very next day i contacted Steve to let him know i contacted my insurance agent as requested we spoke briefly about the Bruins win as old friends would. at approx 6: pm Steve called to let me know i was all set and he even offered on several occasions to drop the car of for me this was truly going the extra mile when it came to customer service, that was not necessary i went and picked up my car in spotless condition talked again about related and unrelated things he located the second key and even contacted the previous owner for the owners manual, My experience with Steve B. and Lexus of Watertown could not have been more simple and service orientated and pleasant, they even offer free car wash any day of the week for long as you own your car, and this was a used Ford purchase. We joked about the dealer service fee and how i was going to get it back in car washes. Cant say enough about Steve B and the entire staff at Lexus of Watertown. If your in the market for a used Lexus or others i can recommend without hesitation Steve Batsinelas and this dealer More

This is my second car I have leased through Lexus of Watertown. The level of service and quality of my experience is what has made me a loyal customer. The process of getting into a new car is not alway Watertown. The level of service and quality of my experience is what has made me a loyal customer. The process of getting into a new car is not always easy and can often be daunting and painful to negotiate, working through all of the details of the transaction with comparing other dealerships on a specific make, model ect. However, Lexus of Watertown, more specifically Tony Bruno has truly made me feel like a valued client, going above and beyond to make sure my lease transition was simple. He took care of me start to finish, ensuring I didn't have to make multiple trips into the store but rather have all of the documents ready for processing/signature and car was set for me to drive away in upon my arrival. I could not have asked for a more positive experience and would highly recommend Lexus of Watertown to anyone I know looking for a luxury vehicle. I also would like to note that Andy Forman was excellent in his delivery of the vehicle, taking a long time to thoroughly cover all of the new features and makes sure I did not leave with any questions. I love my new car and could not be happier doing business with Lexus of Watertown. More

I purchased a 2010 certified pre-owned Lexus IS 250. My husband and I had a wonderful experience. Steve was awesome...he listened as to what we wanted and what we wanted to pay. Whenever we called he was husband and I had a wonderful experience. Steve was awesome...he listened as to what we wanted and what we wanted to pay. Whenever we called he was there for us and always called us back. Everyone we dealt with was very professional. We would definitely recommend Lexus of Watertown! More