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Lexus of Watertown

Watertown, MA

4.9
1,789 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,789 reviews

July 10, 2024

Ussa was incredibly knowledgeable and professional throughout the process of buying our GX550. He was able to answer all of our questions clearly and concisely, thoroughly explain all the features of More

by carol.mungovan
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Lexus of Watertown responded

Carol, we're delighted to hear that Ussa provided such a seamless car buying experience at Lexus of Watertown. Enjoy your new Lexus GX 550!

July 08, 2024

Lexus of Watertown is a great place for both service and sales. I've been servicing my vehicle there for over 10 years and just purchased a new car. Even with the challenges related to the recent software More

by VLexus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Lexus of Watertown responded

Thank you for your loyalty and kind words! We're delighted to hear that Ussa made your recent purchase at Lexus of Watertown seamless, even with the software challenges. Enjoy your new car, and we look forward to continuing to serve you!

July 07, 2024

Ussa is a professional and excellent at his work! The customer service was impeccable. He answered all our questions, and we are happy with our new car. More

by Lucy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Lexus of Watertown responded

Lucy, we're delighted to hear that Ussa provided you with excellent service at Lexus of Watertown. Enjoy your new car!

July 06, 2024

Ussa made entire car buying experience smooth. He is highly knowledgeable on Lexus, Helper us choose the right car. More

by Josh
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Lexus of Watertown responded

Josh, we're delighted to hear that Ussa made your car-buying experience smooth at Lexus of Watertown. Enjoy your new ride!

July 06, 2024

Ussa was so easy to work with! The particular vehicle I wanted was not at the dealership, and Ussa kept me up to date on its location and projected arrival date. He went over al More

by Carla
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Lexus of Watertown responded

Carla, we're delighted to hear that Ussa provided such attentive service and kept you informed throughout the process at Lexus of Watertown. Enjoy your new vehicle!

July 05, 2024

Ussa was amazing! Very thoughtful, communicative and an absolute awesome guy. Right off the bat, he was attentive to my needs and was willing to work with me based on More

by mobyosoba23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Yu
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 08, 2024 -

Lexus of Watertown responded

We're delighted to hear that Ussa provided such excellent service at Lexus of Watertown. Thanks for sharing your experience and recommending us! See you next time!

July 03, 2024

Last month I bought a new car in the Watertown of the lexus. I am so lucky. I met the Kevin Silva. He is so nice and patience. The introduction is very detailed and also gives me great discount.Highly r More

by Leo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Lexus of Watertown responded

Leo, we're delighted to hear that Kevin provided you with such a positive experience at Lexus of Watertown. Enjoy your new car and thanks for the recommendation!

June 28, 2024

Eliane was an amazing consultant and helped me secure my 2024 Lexus RX 350h! She was not only knowledgable about the car but also very patient with me throughout the entire process. She was happy to accommo More

by Hali Huang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eliane Lisboa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Lexus of Watertown responded

Thank you for sharing your experience! We're delighted to hear that Eliane provided exceptional service and made the process smooth at Lexus of Watertown. Enjoy your new 2024 Lexus RX 350h!

June 19, 2024

We dealt with Herb for the trading in of our Camry and the purchase of a BMW Herb was extremely easy to work with. He was honest and open about the vehicle. He willing to work with us to meet in the midd More

by Jeannejo2o
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Herb Kunins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2024 -

Lexus of Watertown responded

Thank you for sharing your positive experience! We're delighted to hear that Herb made the trade-in and purchase process smooth at Lexus of Watertown. Enjoy your new BMW!

June 17, 2024

I bought a 2024 Lexus NX 450H+ from Lexus of Watertown and couldn’t be happier with the experience. From sales to finance and everything in between More

by Vkotsiopoulos
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Lexus of Watertown responded

It's wonderful to hear about your 5-star experience at Lexus of Watertown. Enjoy your new 2024 Lexus NX 450H+ and thank you for trusting us with your business!

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