Lexus of Watertown

After having a good experience with Herb Chambers Lexus, after buying two Lexus cars from them three years ago my wife and I felt it time to upgrade to a newer vehicle for me now and her later on. We chose after buying two Lexus cars from them three years ago my wife and I felt it time to upgrade to a newer vehicle for me now and her later on. We chose Lexus of Watertown because they offered the best deal online and followed that up with even a better deal when we met Ed Martens at the dealership. Ed was courteous and very helpful in explaining how pleased he was to be part of the Lexus Of Watertown staff and that carried over to making both my wife and I very comfortable about the deal we received. I recommend this dealership to all those looking for a new or certified Lexus. Ed LoTurco Lexington, MA More

One of the best dealership. I mostly worked with Jimmy Yu. He is a delight to work with and assest to Lexus dealership. I highly recommend this dealership to anyone without any reservation. Easy to work w Yu. He is a delight to work with and assest to Lexus dealership. I highly recommend this dealership to anyone without any reservation. Easy to work with, polite, and consumer friendly from top to bottom. More

I had purchased a Lexus in the past from Harold Schloss at another Lexus dealership and was so satisfied with my experience that I went in search of Harold when I found that he had moved to another dealers at another Lexus dealership and was so satisfied with my experience that I went in search of Harold when I found that he had moved to another dealership. Harold shows great care, concern and respect for me as a buyer. I found the atmosphere to be friendly, the dealership to be very clean and the service to be timely. I shall return to this dealership, but if Harold moves on, I will follow! More

After 8 years of driving a minivan, it was finally time to downsize to a car...and I knew that I wanted a Lexus IS 250. We went to Lexus of Watertown because they had a large inventory of certified pre-own to downsize to a car...and I knew that I wanted a Lexus IS 250. We went to Lexus of Watertown because they had a large inventory of certified pre-owned vehicles, which was what I was looking for. Our salesman George, was professional and worked with me to find the right car, a certified 2009 IS 250 AWD. I am thrilled with my new Lexus and so happy that I went to Lexus of Watertown...George went above and beyond by taking time out of his day to personally deliver my car to my residence (an hour away from dealership) which saved me a trip! George is a great professional salesman and Lexus of Watertown is the best place to buy a Lexus! Beyond satisfied! More

I was looking for a es 350 in white with the tan I was looking for a es 350 in white with the tan interior with navigation . Lexus of Watertown had a 2010 in stock I dealt with Jim Cacchiotti I was looking for a es 350 in white with the tan interior with navigation . Lexus of Watertown had a 2010 in stock I dealt with Jim Cacchiotti My first contact was on a Thursday evening I told Jim that I would come to the dealership on Friday . When I arrived I looked at the car it was what I wanted . Jim had it prepped and I drove it home that evening . I also found out that it was Jim's day off , but he did everything he could to make me a satisfied customer . I am very happy with Lexus of Watertown . The process was very easy. Brian More

Lexus of Watertown is fantastic. I recommend this dealership emphatically! It is one fo the only dealerships I found that had pre-owned RX's with low mileage! Incredible inventory.. Andy Smallcomb dealership emphatically! It is one fo the only dealerships I found that had pre-owned RX's with low mileage! Incredible inventory.. Andy Smallcomb is one of the most professional and nicest sales persons I've ever encountered. Andy was attentive to exactly what I was looking for and really made an effort to find the car I wanted. Mike Espy was also helpful and easy to work with. Everything about this dealership is A+. If you want a Lexus - or even a quality used car; check them out. :) More

We went to Lexus of Watertown after having a terrible experience at Herb Chambers Lexus and what a difference! Jim Cacchiotti was a gentleman, and made our experience pleasant. They gave us a very good p experience at Herb Chambers Lexus and what a difference! Jim Cacchiotti was a gentleman, and made our experience pleasant. They gave us a very good price for our trade, and they had the car we wanted, in the color we wanted, and gave us the price we wanted. I was amazed at how easy the negotiation proccess was. The service after the sale was also excellent! Jim would answer the phone when you called him or call you back as soon as he could. He even called me on his day off! He answered any questions we had and made sure that everything was as we wanted it to be. We ended up buying a 2008 C.P.O. ES 350 and are very happy with the entire experience. More

I am happy with my deal. Ted was very helpful, freindly and knowledgeable, and went through with me several cars that fit my preset budget. in the end I really liked the 2009 Lexus IS 250, which I think is and knowledgeable, and went through with me several cars that fit my preset budget. in the end I really liked the 2009 Lexus IS 250, which I think is a good price with low miles and is in pristine conditions. My friends told me it looked like a brand new one. I enjoyed my experience. Most importantly I got a car I like, and am enjoying driving it. More

Searching for a car was probably my least favorite thing until I met Greg Medlar at Watertown Lexus. There was absolutely no pressure and he gladly showed my wife and I numerous cars. We were specific as to until I met Greg Medlar at Watertown Lexus. There was absolutely no pressure and he gladly showed my wife and I numerous cars. We were specific as to color, model and accessories. He did not attempt to sell us a vehicle on the lot and agreed to call us when the correct car was available. We shopped around at many dealerships while waiting for the right car and decided that we wanted to purchase from Greg. He stayed in touch but was helpful not pushy and found the perfect car for us. The experience has left me astounded based upon my past experiences that were not good. If you are looking for a new or used car Greg and this dealership are absolutely the very best, bar none. I wrote this review brcause it is increasingly difficult to find this level of honesty in an individual and this level of service in an organization. More

I have to say that I did a lot of research before I chose Lexus of Watertown...I was recommended by a few of my friends and found my salesperson Jimmy Yu and service consultant Chad Tinti extremely helpful a Lexus of Watertown...I was recommended by a few of my friends and found my salesperson Jimmy Yu and service consultant Chad Tinti extremely helpful and incredibly knowledgable. I never felt pressured to buy and they were always available for my many questions. I look forward to bringing my car in for it's next service knowing it will be in very capable hands. I love having such amazing personalized service with Chad, he is the reason I will be getting all of my service needs taken care of at Lexus of Watertown. More