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Lexus of Watertown
Watertown, MA
1,788 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,788 reviews
August 16, 2024
Ussa is great! He is very knowledgeable, friendly and not pushy at all. Love his sales style! He is very knowledgeable, friendly and not pushy at all. Love his sales style! More
by Makarbassi
Employees Worked With
August 15, 2024
Outstanding customer service. The best! Extremely informative and understanding. I will be coming back very soon The best! Extremely informative and understanding. I will be coming back very soon More
by Saraacanoo
Employees Worked With
August 14, 2024
Polite and kind car salesman. For those who want a Lexus, I definitely recommend this store. Ussa thank you for everything! You are the best! For those who want a Lexus, I definitely recommend this store. Ussa thank you for everything! You are the best! More
by Audrei Lepine
Employees Worked With
August 12, 2024
This is that 3rd car we have bought from Lexus of Watertown. We are always treated well without the typical sales games. Watertown. We are always treated well without the typical sales games. More
by Sherrykeef
Employees Worked With
August 12, 2024
Ussa was a friendly and very knowledgeable sales person. He didn’t waste any time getting the deal done. He didn’t waste any time getting the deal done. More
by ckp_hokie
Employees Worked With
August 12, 2024
Bought my first Lexus here last month and it was one of the best car buying experiences I've had. I worked with Kevin Silva who provided excellent service from start to finish. He was professional, knowled the best car buying experiences I've had. I worked with Kevin Silva who provided excellent service from start to finish. He was professional, knowledgeable, patient and extremely helpful. He took the time to listen to my preferences and walked me through various options until finding one that was the best fit for me. I never once felt pressured and and could tell that he truly wanted his customers to be happy. The facility was comfortable and well-organized, and while limited, all of my interactions with other staff were friendly and helpful as well. Would highly recommend Lexus of Watertown and Kevin especially! More
by Shan C
Employees Worked With
August 11, 2024
Herb showed me his experience is the best! He so helpful and patient. Definitely when I comeback and Herb is gonna be the guy I want to meet first 👍 He so helpful and patient. Definitely when I comeback and Herb is gonna be the guy I want to meet first 👍 More
by Chanh
Employees Worked With
August 10, 2024
Ussa was knowledgeable and helpful and spent time explaining the differences between the cars. He gave us time in explaining the features of our new car. explaining the differences between the cars. He gave us time in explaining the features of our new car. More
by Dbcunha153
Employees Worked With
August 10, 2024
Ussa is an amazing professional! He is knowledgeable, patient and a very kind individual. He made the car purchasing process seamless. It was a great customer experience! I highly re He is knowledgeable, patient and a very kind individual. He made the car purchasing process seamless. It was a great customer experience! I highly recommend that you ask for Ussa when visiting Lexus of Watertown. More
by Kash
Employees Worked With
