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Lexus of Watertown

Watertown, MA

4.9
1,854 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,854 reviews

December 06, 2024

Courteous, professional and a pleasure to deal with! I went in alone for the first time since my husbands passing and they treated me with respect and handled everything for me which made me relaxed and More

by dcusato
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Abutaleb
Dec 09, 2024 -

Lexus of Watertown responded

Thank you for sharing your experience with us at Lexus of Watertown. We're glad to hear our team provided the respectful and professional service you deserved during this important visit. Enjoy your new car, and we're here if you need anything in the future!

November 27, 2024

Kevin Silva is the best and make your purchase very easy. One the best dealer to shop and they give you the best price on the market and they have excellent service More

by Ruth and Rafael
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2024 -

Lexus of Watertown responded

Ruth and Rafael, we're delighted to hear that Kevin made your experience at Lexus of Watertown so seamless. Thank you for the wonderful feedback!

November 26, 2024

Kevin was extremely helpful, responsive and got everything done in a timely manner. Would never go anywhere else for a car, what a great experience. More

by Rebecca G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Lexus of Watertown responded

Rebecca, we're delighted to hear that Kevin provided such a great experience at Lexus of Watertown! Thank you for your kind words and loyalty. Enjoy your new car!

November 26, 2024

They are a great dealership to work with. No high pressure sales. Everyone was very professional. More

by JackH
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gints Bombans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Lexus of Watertown responded

Thank you for your confidence in Lexus of Watertown, and for your business. We are grateful to have you as a customer!

Dec 07, 2024 -

JackH responded

Gints was very easy to deal with and didn’t rush us. He was always professional courteous. He is also very knowledgeable about the car and its features. Great salesman.

November 26, 2024

Our experience was smooth from start to finish. Gints answered all questions with professionalism and kindness. He was very knowledgeable and thorough. We were completely impressed. More

by Debdimartino
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gints Bombans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2024 -

Lexus of Watertown responded

We're happy to hear that Gints provided such a smooth and impressive experience at Lexus of Watertown. Thank you for sharing your feedback!

November 22, 2024

It was a pleasure working with Gints. He was easy to work with, found me the car that I was looking for and communicated thoroughly along the way! Every employee I encountered along the w More

by kristin.frohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gints Bombans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2024 -

Lexus of Watertown responded

Kristin, we're delighted to hear that Gints and the team at Lexus of Watertown provided you with such a fantastic car-buying experience. Thank you for your kind words about our amenities and service! Enjoy your new vehicle!

November 21, 2024

Alec is really nice and professional. Highly recommend. Lexus of watertown to anyone looking for a car More

by AIMEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Nicholson
Nov 21, 2024 -

Lexus of Watertown responded

Aimee, thank you for recommending Alec and our team at Lexus of Watertown! We're delighted to hear about your positive experience.

November 20, 2024

Ussa, unbelievable service and Follow up. I can’t thank you enough for how patient you were making sure I understood all the features and benefits. Truly one of the best experiences I ever h More

by Nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Lexus of Watertown responded

Nick, we're delighted to hear that Ussa provided you with such an exceptional experience at Lexus of Watertown. Thank you for sharing your feedback and enjoy all the features of your new vehicle!

November 17, 2024

Great customer service! Very easy car buying experience. Straight forward no hassle- very refreshing process! More

by Jfederici1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Bradley
Nov 18, 2024 -

Lexus of Watertown responded

We're delighted to hear that you had a hassle-free experience with us at Lexus of Watertown. Thank you for sharing your positive feedback!

November 16, 2024

Ussa is very professional. He made our car buying experience a wonderful experience. He help explained every detail of how our car works. He helped us compare our car to the ot More

by Drake Lam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lexus of Watertown responded

Drake, we're delighted to hear that Ussa made your car-buying experience at Lexus of Watertown so informative and enjoyable. Thank you for sharing this feedback! If you have any more questions about your new vehicle, feel free to reach out.

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