Lexus of Watertown

Very good experience buying a used vehicle I purchased a used vehicle at lexus of Watertown and was very pleased with the experience. Sam was outstanding and very easy to work with. I normally I purchased a used vehicle at lexus of Watertown and was very pleased with the experience. Sam was outstanding and very easy to work with. I normally don't like interacting with car salesmen, but Sam has a way of making you feel very comfortable and relaxed throug the decision making process. I've dealt with many car salesman over my 55 years and Sam and the finance manager were definitely in the top 10%. I would definitely go here again in the future. More

Service was excellent as was service advisor. As I stated very good experience with our service. Mariel Burgos was very knowledgeable and a pleasure to deal with. We certainly continue to deal wi As I stated very good experience with our service. Mariel Burgos was very knowledgeable and a pleasure to deal with. We certainly continue to deal with Lexus of Watertown. We have recommended this dealership to our friends many times. More

Warrenty work Service advisor Nick was straight forward,honest and efficient. I was in and out very quickly,they checked what needed to be done,ordered the parts a Service advisor Nick was straight forward,honest and efficient. I was in and out very quickly,they checked what needed to be done,ordered the parts and said they will call me when they arrive. Everything so far has gone very well. More

Fabulous Salesman and Business Manager! I went to the Lexus of Watertown dealership looking for a 2017 LX570. From the minute I walked thru the door, Clifford Blacker was my salesman and he I went to the Lexus of Watertown dealership looking for a 2017 LX570. From the minute I walked thru the door, Clifford Blacker was my salesman and he was fabulous! He was very patient and so helpful. Alex Abutaleb the Business Manager was also fabulous and extremely helpful. Both men made my experience very pleasant. I would definitely go back to Lexus of Watertown! Diane Stoves More

Great Service Worked with William who was knowledgeable, helpful and pleasant to deal with. He made me feel comfortable and I ended up buying a car from him. Worked with William who was knowledgeable, helpful and pleasant to deal with. He made me feel comfortable and I ended up buying a car from him. More

Fact finding I came in about two days ago now just planning on fact finding for a car I was planning on buying in the next few months. I worked with Sarah in used I came in about two days ago now just planning on fact finding for a car I was planning on buying in the next few months. I worked with Sarah in used car sales with a few vehicles I was interested in that I saw on your website. Sarah was very polite and knowledgeable on the models I was interested in which was great because I'm not a huge car guy. She showed me some great options that made it worth it for me to buy that day andwas very patient waiting for all the callsi made to get second opinions and insurance shopping on the new car. Also the whole team in general if Sarah had to go out back to check on anything or get prices for me the other salesmen on the floor where more than happy to answer questions myself or the insurance company had about the car. Your employees where also increasingly quick getting the car set up and ready to take away the next day since I would have had to wait until next week to get it otherwise. Overall very pleased with the experience and the amazing customer service. Also just a explanation on one of the questions below I was left alone for more then 5 minutes through out the sale but that was at my own request nothing negative on the part of Sarah. More

Excellent Service The "Lexus Experience" is like no other. Bringing in my car for service was not just painless and easy, it was a wonderful experience. From the profes The "Lexus Experience" is like no other. Bringing in my car for service was not just painless and easy, it was a wonderful experience. From the professional and courteous people to the relaxing waiting area and the return service of my car. I couldn't ask for more. Great people at Lexus of Watertown. Many Thanks! More

Great Experience We had a great experience at Lexus of Watertown and bought a great car. We were casually looking for an all wheel drive car. Our Salesman, William Bra We had a great experience at Lexus of Watertown and bought a great car. We were casually looking for an all wheel drive car. Our Salesman, William Brazil, was very knowledgeable and paid attention to our requirements and found us the perfect vehicle. The dealership has an abundance of good, clean used vehicles to choose from. More

great experience I would highly recommend anyone interested in a Lexus visit the dealership in Watertown. The staff is friendly, knowledgeable and certainly know how I would highly recommend anyone interested in a Lexus visit the dealership in Watertown. The staff is friendly, knowledgeable and certainly know how to treat their prospective customers. More

Professionalism extraordinaire Always a pleasure to bring my Lexus in foir service or a car wash. Very attentive and courteous. Their end product is always a smile. Always a pleasure to bring my Lexus in foir service or a car wash. Very attentive and courteous. Their end product is always a smile. More