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Lexus of Watertown
Watertown, MA
1,811 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,811 reviews
February 21, 2025
Ussa made the whole experience comfortable and seamless. I did not feel pressured, he took his time with me and explained all of my options. he was always in contact with me and is extremely knowledgeable. I did not feel pressured, he took his time with me and explained all of my options. he was always in contact with me and is extremely knowledgeable. I highly recommend Ussa, me and my family will continue to use him for all of our automobile needs! thank you!! More
by lcusato92
Employees Worked With
February 20, 2025
I had an exceptional experience at Lexus of Watertown, thanks to Eliane! She was extremely knowledgeable and helpful. She was able to find the exact Rx350 I wanted and made sure all our needs were met. He thanks to Eliane! She was extremely knowledgeable and helpful. She was able to find the exact Rx350 I wanted and made sure all our needs were met. Her outstanding service truly sets the standard high. She deserves 10 stars. More
by haiying88
Employees Worked With
February 19, 2025
I had a wonderful experience at Watertown Lexus. I highly recommend John Barstow our sales representative he is so kind, knowledgeable and very experienced. He made our experience purchasing a new I highly recommend John Barstow our sales representative he is so kind, knowledgeable and very experienced. He made our experience purchasing a new Lexus seem easy by explaining all our questions in a smooth manner from start to finish. I’m so excited to get my new Lexus RX 350. Thank you John it was truly a pleasure working with you. Our best regards, Mary and Steve More
by marym1027
Employees Worked With
February 19, 2025
I had a wonderful experience at Watertown Lexus. I highly recommend John Barstow our sales representative he is so kind, knowledgeable and very experienced. He made our experience purchasing a new I highly recommend John Barstow our sales representative he is so kind, knowledgeable and very experienced. He made our experience purchasing a new Lexus seem easy by explaining all our questions in a smooth manner from start to finish. I’m so excited to get my new Lexus RX 350. Thank you John it was truly a pleasure working with you. Our best regards, Mary and Steve More
by marym1027
Employees Worked With
February 18, 2025
My family purchased 2 cars from this dealership, Kevin Silva helped us every step of the way and answered all questions. Definitely recommend working with him if looking for a Lexus. Silva helped us every step of the way and answered all questions. Definitely recommend working with him if looking for a Lexus. More
by Miragaf
Employees Worked With
February 18, 2025
I was very impressed with the professionalism and over the top service provided by Lexus Watertown, specifically the sales representative I worked with, Kevin Silva. Kevin patiently sat with me to underst the top service provided by Lexus Watertown, specifically the sales representative I worked with, Kevin Silva. Kevin patiently sat with me to understand my lifestyle and car needs and was attentive to my time constraints. He worked with my husband and I quickly get us an amazing car. He went over the top offering to drive the car to my home when it was ready, spending lots of time in the car with me showing me all of its features, and even calling me the next day when he found some personal items I inadvertently left in the car. Loving my new TX350 and looking forward to the working with Kevin, and Lexus Watertown, in the future! More
by HADARSAFAR
Employees Worked With
February 16, 2025
Ussa was communicative, efficient, professional, positive and kind. He was very knowledgeable about my NX and was ready to answer all of my questions. I would absolutely work with him again! and kind. He was very knowledgeable about my NX and was ready to answer all of my questions. I would absolutely work with him again! More
by michelle.hudson90
February 15, 2025
Ussa is patient, friendly and well explained all the features about the car and services. I had good experiences buying the car with him. Highly recommend to everyone! features about the car and services. I had good experiences buying the car with him. Highly recommend to everyone! More
by Penny
Employees Worked With
February 15, 2025
I had an excellent experience purchasing my car from Eliane Lisboa! She was knowledgeable, patient, and made the entire process smooth and stress-free. I highly recommend Eliane to anyone looking for a Eliane Lisboa! She was knowledgeable, patient, and made the entire process smooth and stress-free. I highly recommend Eliane to anyone looking for a great car-buying experience! More
by jmc23200
Employees Worked With
February 14, 2025
We had a fantastic experience purchasing at car from Ussa. We went in for a test drive to see if we liked the car and left purchasing a car. He is so knowledgeable about the product, the technology in t Ussa. We went in for a test drive to see if we liked the car and left purchasing a car. He is so knowledgeable about the product, the technology in the vehicle and making a customer happy with their purchase. Thank you More
by D. Kav
Employees Worked With
