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Lexus of Watertown
Watertown, MA
1,873 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2024 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,873 reviews
June 03, 2025
I just bought and sold my car at Lexus of Watertown and worked with Herb. Everyone there is helpful, efficient and professional. Would only use this dealership in the future! worked with Herb. Everyone there is helpful, efficient and professional. Would only use this dealership in the future! More
by withit7
June 02, 2025
Ussa made us feel super comfortable with our purchase, he was courteous and did not hesitate to accommodate all of our needs. My experience was top notch. was courteous and did not hesitate to accommodate all of our needs. My experience was top notch. More
by CC
Employees Worked With
June 01, 2025
We had a great experience at Lexus of Watertown with Kevin. He was super helpful in answering all of our questions and very accessible for support during and after the sales process. Kevin. He was super helpful in answering all of our questions and very accessible for support during and after the sales process. More
by Jlroberts16
Employees Worked With
May 31, 2025
Loved the dealership itself very nice Kevin was amazing he made our experience all the better we are from out of state he was attentive listened and delivered on all levels our finance guy was great as wel he made our experience all the better we are from out of state he was attentive listened and delivered on all levels our finance guy was great as well helped us every step of the way this was a very smooth & pleasant experience and I would highly recommend Lexus of Watertown and there great staff , we will be back and we will tell a friend ! keep being great Kevin ! More
by GX 550
May 29, 2025
Lexus of Watertown does an excelent job at making every customer feels welcome and appreciated. My mom and I went to buy a car at this location. Ussa was my sales representative and there are not enough wo customer feels welcome and appreciated. My mom and I went to buy a car at this location. Ussa was my sales representative and there are not enough words to express the exemplary service that he delivered. Thank you Ussa and the rest of the sales team for making the experience of buying car such a breeze. More
by Motina.pierre
Employees Worked With
May 28, 2025
I highly recommend buying your next car at Lexus of Watertown from Herb Kunins. His knowledge, expertise and excellent customer service skills made my experience so good I have bought two cars from hi Watertown from Herb Kunins. His knowledge, expertise and excellent customer service skills made my experience so good I have bought two cars from him and referred several people to him as well. You will not regret dealing with Herb as he will go the extra mile for you and get you the car of your dreams! More
by tmcgoldrick
Employees Worked With
May 25, 2025
Great service from Kevin Silva, cannot wait for another trade in and future version of RX350. trade in and future version of RX350. More
by Weite Zhang
Employees Worked With
May 25, 2025
I recently purchased a Lexus IS350 from Kevin Silva, and I couldn’t be more satisfied with the experience. Kevin was professional, patient, and incredibly knowledgeable about the vehicle. He took the time t I couldn’t be more satisfied with the experience. Kevin was professional, patient, and incredibly knowledgeable about the vehicle. He took the time to answer all my questions thoroughly and made the entire process smooth and stress-free. His honesty and dedication to customer service truly stood out. I highly recommend working with Kevin if you’re looking for a reliable and trustworthy sales professional. More
by HY
Employees Worked With
May 23, 2025
Great service and easy to deal with. Kevin was very helpful throughout the buying process and with the delivery of my new car. Kevin was very helpful throughout the buying process and with the delivery of my new car. More
by pantone121
Employees Worked With
May 22, 2025
We had an amazing experience working with Ussa! From the very beginning, he was professional, knowledgeable, and genuinely committed to helping us find the best deal possible. He listened carefully From the very beginning, he was professional, knowledgeable, and genuinely committed to helping us find the best deal possible. He listened carefully to what we needed, answered all our questions with patience, and went above and beyond to make sure we were comfortable and confident throughout the process. If you’re looking for someone who will treat you right and work hard to get you the best deal, Ussa is the one to go to. Highly recommended! More
by Tenzinosel1
Employees Worked With
