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Lexus of Watertown

Watertown, MA

4.9
1,748 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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330 Arsenal St

Watertown, MA

02472

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Showing 1,748 reviews

November 21, 2024

Alec is really nice and professional. Highly recommend. Lexus of watertown to anyone looking for a car More

by AIMEE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alec Nicholson
Nov 21, 2024 -

Lexus of Watertown responded

Aimee, thank you for recommending Alec and our team at Lexus of Watertown! We're delighted to hear about your positive experience.

November 20, 2024

Ussa, unbelievable service and Follow up. I can’t thank you enough for how patient you were making sure I understood all the features and benefits. Truly one of the best experiences I ever h More

by Nick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 20, 2024 -

Lexus of Watertown responded

Nick, we're delighted to hear that Ussa provided you with such an exceptional experience at Lexus of Watertown. Thank you for sharing your feedback and enjoy all the features of your new vehicle!

November 17, 2024

Great customer service! Very easy car buying experience. Straight forward no hassle- very refreshing process! More

by Jfederici1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Bradley
Nov 18, 2024 -

Lexus of Watertown responded

We're delighted to hear that you had a hassle-free experience with us at Lexus of Watertown. Thank you for sharing your positive feedback!

November 16, 2024

Ussa is very professional. He made our car buying experience a wonderful experience. He help explained every detail of how our car works. He helped us compare our car to the ot More

by Drake Lam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lexus of Watertown responded

Drake, we're delighted to hear that Ussa made your car-buying experience at Lexus of Watertown so informative and enjoyable. Thank you for sharing this feedback! If you have any more questions about your new vehicle, feel free to reach out.

November 16, 2024

Ussa! You’re awesome! Thank for your help with the TX purchased. Ussa has help us with the purchased. He explained every detail and helped us understand More

by Drake Lam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lexus of Watertown responded

Drake, it's fantastic to hear that Ussa provided such a thorough and friendly experience at Lexus of Watertown! We're delighted you both found the perfect TX vehicles. Thanks for sharing your story with us!

November 15, 2024

Ussa was a pleasure to work with and was very helpful and professional. A great experience purchasing my first Lexus More

by Customer
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Lexus of Watertown responded

We're delighted to hear that Ussa provided a helpful and professional experience for your first Lexus purchase at Lexus of Watertown. Thank you for choosing us, and enjoy your new ride!

November 15, 2024

Smooth purchase and great customer service. All employees were great and attentive. We especially had an exceptional experience with our sales representative More

by lambandazian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ussa Pradhananga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 18, 2024 -

Lexus of Watertown responded

We're delighted to hear that your experience with our team at Lexus of Watertown was smooth and exceptional! Thank you for highlighting the attentive service from our staff. Enjoy your new vehicle!

November 14, 2024

Gints was a pleasure to work with. He’s professional, personable, and excels at understanding customer needs. Extremely happy with the overall experience at Lexus of Watertown. We are More

by kristin3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gints Bombans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2024 -

Lexus of Watertown responded

Kristin, we're delighted to hear that Gints provided such a wonderful experience at Lexus of Watertown. Thank you for your continued trust and referrals; enjoy your new car!

November 14, 2024

Dealership very professional and knowledgeable sharing info about the car(s) I was interested in without pressure to buy. Every employee I interfaced with shared different information.excellent experience More

by Tfgrignon62
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gints Bombans
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2024 -

Lexus of Watertown responded

Thank you for sharing your positive experience with us at Lexus of Watertown! We're glad to hear that our team provided professional and knowledgeable service without any pressure. We appreciate your feedback and look forward to assisting you again in the future!

November 10, 2024

Kevin was exceptionally pleasant to work with, and answered all my questions on the vehicle. I would highly recommend him to anyone looking to purchase. More

by Christopher.R.Paquette1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : George in Finance
Nov 11, 2024 -

Lexus of Watertown responded

Christopher, we're delighted to hear that Kevin provided you with such a positive experience at Lexus of Watertown. Thank you for recommending him and sharing your feedback!

Nov 11, 2024 -

Lexus of Watertown responded

Christopher, we're delighted to hear that Kevin provided you with such a positive experience at Lexus of Watertown. Thank you for recommending him and sharing your feedback!

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