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Lexus of Watertown
Watertown, MA
1,748 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,748 reviews
November 20, 2024
Ussa, unbelievable service and Follow up. I can’t thank you enough for how patient you were making sure I understood all the features and benefits. Truly one of the best experiences I ever h I can’t thank you enough for how patient you were making sure I understood all the features and benefits. Truly one of the best experiences I ever had. Thanks again for everything! Nick Patsio More
by Nick
Employees Worked With
November 17, 2024
Great customer service! Very easy car buying experience. Straight forward no hassle- very refreshing process! Very easy car buying experience. Straight forward no hassle- very refreshing process! More
by Jfederici1
November 16, 2024
Ussa is very professional. He made our car buying experience a wonderful experience. He help explained every detail of how our car works. He helped us compare our car to the ot He made our car buying experience a wonderful experience. He help explained every detail of how our car works. He helped us compare our car to the other cars. More
by Drake Lam
Employees Worked With
November 16, 2024
Ussa! You’re awesome! Thank for your help with the TX purchased. Ussa has help us with the purchased. He explained every detail and helped us understand You’re awesome! Thank for your help with the TX purchased. Ussa has help us with the purchased. He explained every detail and helped us understand the process. He helps us understand about the vehicle we purchased. He showed us all the functionality of all areas. He’s very friendly and doesn’t over look us as a customer. Some sell person looked at us from head to toes and passed us by without a “hello” nope! Not Ussa. We love him. Thank you Ussa. You’re the best! We love him so much, My brother and I both bought a TX each that day. More
by Drake Lam
Employees Worked With
November 15, 2024
Ussa was a pleasure to work with and was very helpful and professional. A great experience purchasing my first Lexus professional. A great experience purchasing my first Lexus More
by Customer
Employees Worked With
November 15, 2024
Smooth purchase and great customer service. All employees were great and attentive. We especially had an exceptional experience with our sales representative All employees were great and attentive. We especially had an exceptional experience with our sales representative More
by lambandazian
Employees Worked With
November 14, 2024
Gints was a pleasure to work with. He’s professional, personable, and excels at understanding customer needs. Extremely happy with the overall experience at Lexus of Watertown. We are He’s professional, personable, and excels at understanding customer needs. Extremely happy with the overall experience at Lexus of Watertown. We are a repeat customer and wouldn’t hesitate to refer our friends and family to Gints and Lexus if Watertown. Thank you for everything, we love our car! K & P More
by kristin3
Employees Worked With
November 14, 2024
Dealership very professional and knowledgeable sharing info about the car(s) I was interested in without pressure to buy. Every employee I interfaced with shared different information.excellent experience info about the car(s) I was interested in without pressure to buy. Every employee I interfaced with shared different information.excellent experience fir me. More
by Tfgrignon62
Employees Worked With
November 10, 2024
Kevin was exceptionally pleasant to work with, and answered all my questions on the vehicle. I would highly recommend him to anyone looking to purchase. answered all my questions on the vehicle. I would highly recommend him to anyone looking to purchase. More
by Christopher.R.Paquette1982
