Lexus of Valencia

I would certainly have no problem to refer Valencia Lexus maintenance department.Very courteous and professional, felt like I was treated as a valued customer. Always receive consistently excellent service f maintenance department.Very courteous and professional, felt like I was treated as a valued customer. Always receive consistently excellent service from this dealership. More

I wouldn't take my car anywhere else. Mike is hands down the best person that I have ever dealt with there. Also, their quality of work is always second to none. down the best person that I have ever dealt with there. Also, their quality of work is always second to none. More

Very courteous and professional, felt like I was treated as a valued customer. Always receive consistently excellent service from this dealership. Also appreciate low pressure up-front approach all the st as a valued customer. Always receive consistently excellent service from this dealership. Also appreciate low pressure up-front approach all the staff have with regards to my service needs. More

John Perkins made it a pleasure to Lease a certified 2013 RX350. He was knowledgeable and there was absolutely no pressure. Great Experience. I Highly recommend John. I had two Lexus automobiles served at RX350. He was knowledgeable and there was absolutely no pressure. Great Experience. I Highly recommend John. I had two Lexus automobiles served at Lexus of Valencia and always had outstanding service. On one of these services, John helped set up my blue tooth for music from cell phone. He was so nice and I made a mental note to deal with John if I was looking for another Lexus. I was leasing a 2010 Lexus RX450h and had about 2 more years on my lease. I decided to talk to John about purchasing the RX450 or getting out of my existing lease for another car. A certified 2013 RX350 and nicely equipped with about 11000 miles was available. John and the staff at Lexus of Valencia presented me with clear spread sheet information pertaining to purchasing my RX450 or leasing or purchasing the 2013 RX350. After a short review of the presented information, I decided to lease the 2013 RX350. The lease paper work was efficiently prepared and thereafter I drove off with the 2013 RX350. John helped me clean out my old car a found several things I would have forgotten. I had a long term relationship with Longo Lexus. I can truly say that I now have a friend in John Perkins and an outstanding relationship with Lexus of Valencia. More

John Perkins made our experience such a pleasure. . We've never encountered such a professional salesman who didn't put any pressure in us. In fact Mr Perkins was so funny it made buying our car a real We've never encountered such a professional salesman who didn't put any pressure in us. In fact Mr Perkins was so funny it made buying our car a really fun experience. He was so knowledgeable in every aspect of our experience. He even delivered the car right to our home! He's followed up with us to be sure we were completely satisfied with our car. We've never had such a wonderful experience in buying a new car. The whole staff was wonderful and Mr Perkins was beyond exceptional! If anyone is looking for a Lexus in Valencia,Ca be sure to ask for John Perkins! You'll never find a better salesperson then him! I never write on these surveys but just had to get the word out on Mr Perkins! More

My name is Paula and I have been AMAZED at the "above and beyond" service provided by Bryan Stover over the 5 years I've driven a Lexus. Bryan is friendly, professional and helpful. He has made "above and beyond" service provided by Bryan Stover over the 5 years I've driven a Lexus. Bryan is friendly, professional and helpful. He has made having my car serviced seem simple!!!! Everyone at Lexus of Valencia has been super. I recently moved from Southern CA to LA and am sure going to miss the outstanding Customer service and friendship of Bryan Stover. Thank you Bryancand Lexus of Valencia!!!! More

Very smooth experience! Bryan was AWESOME. Very friendly and helpful! Will definitely go to him for all my service on my Lexus in the future. and helpful! Will definitely go to him for all my service on my Lexus in the future. More

My experience shopping a buying a car at Lexus of Valencia was top-notch! From the moment I walked in, I was warmly greeted by a friendly and knowledgable salesman, John Perkins, who made the shoppin Valencia was top-notch! From the moment I walked in, I was warmly greeted by a friendly and knowledgable salesman, John Perkins, who made the shopping experience very pleasurable for me and my wife. John assessed my needs and interests in a car and recommended a few models, one of which I test drove and instantly fell in love. I shopped around for several more months before committing to a vehicle, but all the while John was on top of his game and sent me an email from time to time to check-in and remind me that he was there to serve me when I was ready to purchase. His style, approach, and persistence was welcoming and finally paid off! I returned to Lexus of Valencia yesterday to lease a new vehicle and John was the first one there to greet me at the door. I proceeded to Joey Scarbury's office because earlier that morning I had submitted an Internet quote that Joey responded to very quickly with a phone call to me. I worked with Joey through the lease process and it was a painless and most pleasurable purchasing experience. Both John and Joey have left a remarkable impression on me with their thorough product knowledge, world-class customer service, and no-pressure salesmanship. Their goal was to make me happy and a loyal customer. Their exceeded my expectations and have made me a Lexus buyer for life! I will be directing all of my friends and colleagues who are shopping for a car (and a world-class experience) to John and Joey. Those guys are amazing! Thank you! Also, I'd be remiss if I didn't mention the Finance guy, who explained all of my options and obligations under the lease. He was a pleasure to work with as well. Lexus of Valencia... #1 More

Scott is very prompt in responding to my request for service each time I place a call to him. He is very personable, and he always has time to answer my concerns and questions about my car. It is very service each time I place a call to him. He is very personable, and he always has time to answer my concerns and questions about my car. It is very convenient to me, to have my car picked up for service. Thank you Scott!! More

We recently purchased our fourth Lexus from Lexus of Valencia. Our decision was based not only on the fact that we have been very pleased with both the value and performance of a Lexus, but we also wan Valencia. Our decision was based not only on the fact that we have been very pleased with both the value and performance of a Lexus, but we also wanted to keep Brian Stover as our service rep. To say that Brian goes above and beyond the call of duty for us, would be an understatement! He has always been extremely helpful, kind, friendly and courteous. He takes care of all of our needs and very patiently answers all of our questions. Brian makes you feel like you're part of the family at Lexus of Valencia. He is a true professional! More