Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lexus of Valencia
Valencia, CA
532 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
532 Reviews of Lexus of Valencia
October 21, 2018
Great experience with oil change and 10,000 mile service The service staff were very professional and the dealership is very well maintained with friendly personnel. I will certainly return for my next serv The service staff were very professional and the dealership is very well maintained with friendly personnel. I will certainly return for my next service needs More
by Fun F Sport
Employees Worked With
Tyler
October 20, 2018
Service department Always a great experience having my Vehicle services here. Scott Melville our service writer is the best!! I would recommend the Lexus of Valencia se Always a great experience having my Vehicle services here. Scott Melville our service writer is the best!! I would recommend the Lexus of Valencia service department to anyone!! More
by f3tasco
Employees Worked With
Scott Melville
October 16, 2018
Awesome this visit was my second visit. they treated me w/respect and as far as timed, the car was done at the promised time. definitely will return this visit was my second visit. they treated me w/respect and as far as timed, the car was done at the promised time. definitely will return More
by micho49
Employees Worked With
Derek Hindigian
October 12, 2018
Minor Maintenance My first time at this dealer for maintenance. Bryan was awesome. I highly recommend this location. He worked with me on price after adding some needed My first time at this dealer for maintenance. Bryan was awesome. I highly recommend this location. He worked with me on price after adding some needed work. More
by lexus2018
Employees Worked With
Bryan Stover
October 08, 2018
Great Service We were hit with a pretty sizable bill, and Tyler really helped us make it a pain free process. Even explained every single charge in great detail and We were hit with a pretty sizable bill, and Tyler really helped us make it a pain free process. Even explained every single charge in great detail and gave us all kinds of options. Been going here for years and will continue to do so. More
by Jhull113
Employees Worked With
Tyler, Scott Melville
October 07, 2018
Lexus GS F Sport John Perkins helped me purchase my beautiful dream car. He assisted me while looking at many cars. Taught me all the ins and outs of my new car. He al John Perkins helped me purchase my beautiful dream car. He assisted me while looking at many cars. Taught me all the ins and outs of my new car. He also followed up with me the next day to see if I was happy and had any questions More
by Shanley
Employees Worked With
John Perkins, Julie Beck
October 05, 2018
Class Act We looked at many cars and many dealerships. I had a payment and out of pocket in mind and there was no haggling back and forth. It was profesional st We looked at many cars and many dealerships. I had a payment and out of pocket in mind and there was no haggling back and forth. It was profesional straight forward and extremely pleasant experience. They threw in a few goodies that I asked for to make the deal work. Business done the way it should, Definitely the type of experience that goes hand in hand with a luxury brand. More
by Robert F
Employees Worked With
Jared & Ken,
January 09, 2018
As Good As It Gets Although I wasn't exactly aiming to purchase a new car, the Lexus brand, and the sales staff were so terrific that I almost couldn't help myself. I w Although I wasn't exactly aiming to purchase a new car, the Lexus brand, and the sales staff were so terrific that I almost couldn't help myself. I worked with Sterling Knight, the salesman, who showed me a variety of cars, and he actually listened to what I wanted and what my preferences were. During the same week I visited Lexus of Valencia, I also visited two other similar level car dealerships in the same area. Honestly, I was shocked at how poorly those dealerships handled my requests to learn more about their cars. Only this dealership seemed to care about me, and to take the time to show me cars that were both what I wanted and in my price range. Ultimately I did purchase a car from Lexus of Valencia, and I am glad that I did. I feel confident that they will take care of me, and of my car, for years to come. Thank you Sterling, and Danny, for your help. You were about as perfect as I could ever hope for. More
by Carl R
Employees Worked With
Sterling Knight and Danny
December 16, 2017
Very poor service Apparently, if you don’t buy the car from this dealership, they don’t stand behind the Lexus vehicles. Thanks to a very poor inventory, I bought my c Apparently, if you don’t buy the car from this dealership, they don’t stand behind the Lexus vehicles. Thanks to a very poor inventory, I bought my car from Longo Lexus. Now that my check engine light goes on, they’re telling me that it’s because I didn’t tighten my gas cap. BS. More
by Chelsea
Employees Worked With
David in Service
December 08, 2017
Best car buying experience Hands down the best car buying experience I've ever had. Everyone from general manager Rob Rizzo, to Sales manager Dean were so good to me! JP who too Hands down the best car buying experience I've ever had. Everyone from general manager Rob Rizzo, to Sales manager Dean were so good to me! JP who took me on my test drive was very informative and helped me set everything up to my liking. Danny in finance who was excelent at explaining all the paperwork every step of the way and answered any and all questions to make sure I understood what I was signing. All were kind, fun, friendly professionals. Great experience and five star treatment all the way and I’m so happy with my new car!! More
by Missizzybela
Employees Worked With
AFSHIN, DANNY, AGHDASY, John Perkins, Robert Rizzo , Dean Boeh
