Lexus of Valencia

15,000 mile service Bryan was very professional and helpful. He is an outstanding asset to Lexus of Valencia. He accommodated me with short notice and provided a great lo Bryan was very professional and helpful. He is an outstanding asset to Lexus of Valencia. He accommodated me with short notice and provided a great loaner vehicle. Most appreciative. Jim Burns More

Maintenance Scott is very professional, very helpful. I will go back to him. I wish they have more than 1 shuttle when customers needed a ride home. I waited 45 m Scott is very professional, very helpful. I will go back to him. I wish they have more than 1 shuttle when customers needed a ride home. I waited 45 minutes. More

10,000 mile oil change Every time I go into the dealership service is amamzing. From my sales person Ken to my service writer Michael. They are always here to help and make Every time I go into the dealership service is amamzing. From my sales person Ken to my service writer Michael. They are always here to help and make sure everything goes smoothly. I have leased 3 Lexus from here and will continue to come back. They take care of their customers. Great customer service More

1st time car service appointment I recently purchased a 2014 Lexus ct200h with about 48,000 miles on it. I took the car in for my first oil change and then overall check up. I had the I recently purchased a 2014 Lexus ct200h with about 48,000 miles on it. I took the car in for my first oil change and then overall check up. I had the pleasure of dealing with Bryan and the service department. He was very helpful and letting me know what was needed at the time and what future recommendations he had. Everything was done in a timely manner. More

Great customer service Brian Stover in service is the reason I own a Lexus. Makes taking your car in for service such a great experience. Glad he’s back from that other c Brian Stover in service is the reason I own a Lexus. Makes taking your car in for service such a great experience. Glad he’s back from that other car maker (to remain nameless). Their loss, our gain. Overall though, a great dealership. Fan for life. More

Outstanding Service! We have purchased 2 vehicles from Lexus of Valencia and both vehicles have been serviced at the dealership. We have always been very pleased with the We have purchased 2 vehicles from Lexus of Valencia and both vehicles have been serviced at the dealership. We have always been very pleased with the prompt, expert and courteous treatment we have received from both the sales and service departments. Scott Melville continually provides exceptional assistance in the service department! More

Excellent Customer Service My wife & I were on our way to Bakersfield when our car battery lost its charge. I called & spoke to Bryan Stover who advised that they had a battery My wife & I were on our way to Bakersfield when our car battery lost its charge. I called & spoke to Bryan Stover who advised that they had a battery in stock. We brought the vehicle in & Bryan greeted us promptly & had the vehicle taken back to the service bay. The battery was replaced & we were back on the road in less than an hour. This was an excellent service experience! More

Incredible Customer Service I have bought two cars from Lexus of Valencia dealership. I also have my cars serviced at the dealership. I have never had a bad experience and the l I have bought two cars from Lexus of Valencia dealership. I also have my cars serviced at the dealership. I have never had a bad experience and the last seven years. They are consistently reliable, professional, honest and accommodating and every possible way. The work is done in a timely manner. Several times I have been given a loaner car for the day so I can keep my busy day on schedule. Mini times, they have picked me up And take me back to the dealership to retrieve my car. My service advisor, David, not only is knowledgeable about the cars he services, but is always available to answer any questions I have about the work done on my car. He takes a personal interest in each of his customers. He is calm, patient and very approachable. This is really seen these days in any service industry. I would highly recommend Lexus of Valencia! More

Excellent service Pointed out the areas that needed service. Got my concern fixed. The advisor was very helpful and knowledgeable, and since he was so friendly he made Pointed out the areas that needed service. Got my concern fixed. The advisor was very helpful and knowledgeable, and since he was so friendly he made my trip to service department enjoyable, not dreadful. Overall, I would definitely recommend this place to anyone. More

Love it!! I've been having my car serviced at Creekside for the last 14 years. Love how organized you are. Always on time and ready with the estimate. Your wait I've been having my car serviced at Creekside for the last 14 years. Love how organized you are. Always on time and ready with the estimate. Your waiting room is so clean and love the coffee. More