Lexus of Tucson - At The Auto Mall

DOWNSIZING WAS UPSCALE At a loss of what to do with a SUV I no longer loved after having been in an accident, I parked it at the Lexus of Tucson showroom with the hope of fi At a loss of what to do with a SUV I no longer loved after having been in an accident, I parked it at the Lexus of Tucson showroom with the hope of finding another SUV I could love as much. After the sales person listened to my sad story, I ended up with a 'happy every after' ending with a fresh start in my 2019 NX 300. . Joli, a 15-year veteran selling Lexus was FABULOUS in finding me a perfect fit in the first SUV she picked for me; Joe approved a GREAT DEAL beyond expectation; Rick juggled figures that made the PRICE TAG DAZZLE; and Caleb took me a step higher in loving my new NX 300 by teaching me with MUCH APPRECIATED TLC how to use the many 'toys' on board, WHAT A FANTASTIC TEAM AT THE LEXUS OF TUCSON! I DROVE AWAY FEELING I'D BEEN CROWNED QUEEN FOR THE DAY WITH THE DOZEN OF RED ROSES PROOF OF MY BEST EVER VEHICLE PURCHASING EXPERIENCE. Thank you one and all! More

Fabulous experience! Looking for my first Lexus and worked with Mark Austin who was very professional and educated me on the various Lexus models without being a pushy sa Looking for my first Lexus and worked with Mark Austin who was very professional and educated me on the various Lexus models without being a pushy salesman! Loved my experience buying my new Lexus RX 350 and would recommend Mark to anyone! More

Highly professional sales and leasing consultants We just purchased our fifth car at Lexus of Tucson - at the Auto Mall from Joli Gaskell and Jerry Holbrook. Both of these fine people are knowledgeab We just purchased our fifth car at Lexus of Tucson - at the Auto Mall from Joli Gaskell and Jerry Holbrook. Both of these fine people are knowledgeable, efficient and very pleasant to deal with. That and the excellent automobiles they sell keep us coming back. More

First Timers Have Excellent Experience Our first recent visit to a Lexus dealership was welcomed by Frank Martinez who courteously asked how he could be of assistance. Salesman Frank quick Our first recent visit to a Lexus dealership was welcomed by Frank Martinez who courteously asked how he could be of assistance. Salesman Frank quickly had two cars he felt matched our needs. Frank answered our many questions explicitly and knowledgeably. He never pressured us, only assured us. We thank you, Frank, for your professionalism and grateful you were our salesman! To Frank and all Lexus of Tucson at the Automall staff we had the pleasure of meeting -- "you're terrific"! We are extremely happy with our 2016 es 350 Lexus! S&C P More

Great People We bought our 2016 Lexus RX350 and Kris Bowman was the salesman who helped us. He was easy to work with, no hassles, no pressure and very patient! A g We bought our 2016 Lexus RX350 and Kris Bowman was the salesman who helped us. He was easy to work with, no hassles, no pressure and very patient! A great experience, I highly recommend him if your in the market for a car!!! More

Excellent Experience This is my second purchase from Lexus at the Tucson AutoMall and as car buying goes, this was painless. George was fantastic and made the experience v This is my second purchase from Lexus at the Tucson AutoMall and as car buying goes, this was painless. George was fantastic and made the experience very special. Thank you for the great care your team takes to get things right the first time. More

Fantastic Customer Service and Great People Hi, I recently bought my first car and the Lexus of Tucson staff took great care of me. They accommodated every need and made sure to show me a wide v Hi, I recently bought my first car and the Lexus of Tucson staff took great care of me. They accommodated every need and made sure to show me a wide variety of vehicles that may work for me. They made a challenging process easy and showed they truly cared about finding me the right vehicle every step of the way. Would highly recommend and will be back! More

Five Star Sales and Service Experiences at this Dealership! For the past few years I've been having my Lexus Rx 350 serviced at Lexus of Tucson- and they've always treated me like royalty. My service consultan For the past few years I've been having my Lexus Rx 350 serviced at Lexus of Tucson- and they've always treated me like royalty. My service consultant was Peggy Maben- and she always went above and beyond. When it came time to buy out my lease last month, Lexus of Tucson, and Joli Gaskell in particular, made the process so smooth. I leased the car in CA, bought out the lease in Tucson and was having it shipped to my new home in Washington D.C., so that came with LOADS of extra legwork/paperwork...but Joli tackled all of it happily and professionally. Rick Morreale, the finance manager, was also a pro and made my mammoth of a sale seem like a breeze! I'm incredibly impressed with Lexus of Tucson- on every level. Thanks again, Joli, Rick and Peggy for the many years of stellar service! More

Over the Top Came in with my wife just to look, well Allison Murphy had all the right answer's with the help from Joe. Time flew by and no pressure. In a few hour' Came in with my wife just to look, well Allison Murphy had all the right answer's with the help from Joe. Time flew by and no pressure. In a few hour's we left with a preowned Lexus. Thank You All who were involved. Best experience we ever had purchasing a vehicle. More

Outstanding Service a culture to create new memories I recently purchased a preowned vehicle and MARK who was my salesman truly demonstrated the mission and culture of the Lexus experience.. From beginni I recently purchased a preowned vehicle and MARK who was my salesman truly demonstrated the mission and culture of the Lexus experience.. From beginning to end very engaging helpful and willing to support. It has left a lasting impression on me as well as my companion that was with me . IT was not just the deal of the day .. Though he made me feel like I was a BIG DEAL 😊 it created a moment for for future opportunities when I am considering another car purchase. Thanks again Mark and all the team of professionals .. Keep doing great things Pastor Hope More