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Lexus of Tucson - At The Auto Mall
Tucson, AZ
193 Reviews
THE LEXUS OF TUCSON AUTOMALL DIFFERENCE
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Lexus. Whether you come in for a new or pre-owned Lexus, to have your vehicle serviced or to arrange financing, we are committed to providing a Lexus experience that is beyond compare. We take as much pride in our customer service as we do in our vehicles.
From unparalleled customer service to world-class quality, we implement our high standards every day to meet your exacting expectations as customers by selling and servicing the finest new and used Lexus cars ever built. As a certified Lexus dealer in Tucson, we go above and beyond to implement our expertise and experience to assist your every need.
Whether you're considering a purchase or lease of a new or used Lexus, our vast inventory unites uncompromising quality with grandeur. Our model selection includes a wide array of Lexus Sedans, SUVs, Hybrids, Electric, and Performance vehicles, which include the LS, ES & IS sedans, LX, GX, RX, NX, and TX Luxury Utility and LC, LS, ES, RX, NX, TX, and UX Hybrid vehicles as well as the RZ All Electric. Our dealership has a Lexus that's perfect for you.
In addition to our new inventory, we also have a large selection of pre-owned models. A majority of our pre-owned inventory consists of luxury brands just like Lexus so that you can still find the luxury option that you have been looking for. In fact, many of our pre-owned Lexus options are L/Certified meaning that you can take advantage of a factory warranty on a high-quality pre-owned Lexus model. Browse through both our new and pre-owned inventory online now or stop out to see all that we have to offer in person.
Our two Tucson locations, Lexus of Tucson on Speedway and Lexus of Tucson at the AutoMall, share the same ownership and customer service commitment. Come see us today at either location for all your Lexus maintenance and service needs. Our team of expert technicians will ensure your vehicle runs at top performance. While your vehicle is being serviced, you can enjoy our luxurious waiting area or take advantage of our service loaner fleet and be on your way in a new Lexus while yours is being serviced. We offer a seamless customer experience between both stores. Feel free to let us serve you at whichever location is most convenient.
We are committed to ensuring your Lexus buying and most importantly, your Lexus ownership experience is the best you’ve ever had!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 193 reviews
July 27, 2011
Lynn Gray was the first and only Service Consultant that I have dealt with in the three years of owning my vehicle. This was the first time that I meet and worked with Sean Hornaday. Sean took care of my n I have dealt with in the three years of owning my vehicle. This was the first time that I meet and worked with Sean Hornaday. Sean took care of my needs and worked with me. This was in regards to a gift certificate that I received and did not cover the 20,000 service maintenance, to which I did not understand completely. Lynn has always been very helpful to me, in whatever circumstance it was. This was the first time with Sean. I did have to wait for someone in the service when I drove in. Then the person had to find who had taken my call and made an appointment with. I depend upon the quality of work that will be done or taken care and I have had no problem. The service that i have had, is the regular maintenance that is required maintenance to keep the vehicle in good running condition. Th battery was replaced. I was very thankful and appreciative for a new battery. My husband and I just drove over 3500 miles with no problems and got good gas mileage. I like my car and enjoy driving it. More
by GOLDIELUX70
Employees Worked With
Sean Hornaday & Lynn Gray
July 22, 2011
I would really appreciate terminating the sending of the post cards after every service visit. If you really feel that the same questions need to be asked after every visit, you have my e-mail address, why post cards after every service visit. If you really feel that the same questions need to be asked after every visit, you have my e-mail address, why don't we handle it this way. I would really like to drop the post card after every one of my visits. More
by Mike Duggan
Employees Worked With
Bob Bush
June 30, 2011
George was professional, courteous, and managed to beat the price of a used Lexus 350ES that I was getting ready to purchase. He took my deposit over the phone, was excellent about communicating about when the price of a used Lexus 350ES that I was getting ready to purchase. He took my deposit over the phone, was excellent about communicating about when the car would be ready. Upon arriving at the dealership he greeted me, went thru the buying process with me, introduced me to the financial and service people that I would be working with. He spent an incredible amount of time going over the car with me and even offered to come to my house to set up my garage door opener. I'm looking forward to my relationship with lexus because of him and his( Elite) Dealership, Lexus of Tucson at the Auto Mall. More
by ajlawcz
Employees Worked With
George Karahalios
