Lexus of Tucson - At The Auto Mall

I've bought two vehicles there in the last few years. Ken Demski, the general manager runs an outstanding organization. The sales, service and finance departments are staffed with knowledgeable and courteou Demski, the general manager runs an outstanding organization. The sales, service and finance departments are staffed with knowledgeable and courteous professionals, and the level of customer service is of a level rarely encountered. If they don't have what I'm looking for, I'll wait until they do. They're that good. Michael P. Tucson, AZ. More

I am approaching 2 years now since purchasing my wonderful car from Lexus at The Auto Mall and I still feel as excited about it as I did since the day I drove it off the lot. That new car feeling h wonderful car from Lexus at The Auto Mall and I still feel as excited about it as I did since the day I drove it off the lot. That new car feeling has not worn off, even after all this time! And I spend A LOT of time in my car, as I have a very long commute to work everyday. I am close to 65k miles and the car runs better than ever. The best part about purchasing a Lexus is that I am always treated like a new customer. Working with Ken Demski made it ever better. His patience in explaining details and working various financing options for my consideration was so appreciated. He took the time to be sure I understood and was happy with my purchase. It was the first time that buying a car wasn't a stressful experience. More

From the moment we walked in we were treated with respect. The gentlemen we worked with were very friendly and accomodating. We had a 2005 Cadillac D-Ville that I was hesitant to trade in but after respect. The gentlemen we worked with were very friendly and accomodating. We had a 2005 Cadillac D-Ville that I was hesitant to trade in but after driving the Lexus for a week I am please with the exchange. I was shocked when I received a dozen red roses when we purchased our Lexus. I would recommend Lexus of Tucson to anyone who was interested in buying a luxury car. More

On our first visit, Jim Sherron met us cordially and showed us the used vehicles that met our needs. He patiently answered all our questions on the two succeeding visits and, in his low-key fashion, so showed us the used vehicles that met our needs. He patiently answered all our questions on the two succeeding visits and, in his low-key fashion, sold us on the RX350 He's an asset to the organization because he lets the Lexus sell itself. You have a great product and a fine, capable salesman in Jim Sherron. More

I bought a 2012 Lexus ES which has been the car I have been wanting for quite some time. Great experience with this dealership as well as the saleswoman. Very professional, helpful, informative and friend been wanting for quite some time. Great experience with this dealership as well as the saleswoman. Very professional, helpful, informative and friendly. Karleen made me and my husband feel very comfortable with her and hope to do business again. A few days after our purchase Karleen followed up with me to make sure I didn't have any questions and was enjoying my new vehicle. I was also given a beautiful bouquet of roses after I bought my car....very sweet...LOVED it!! :) More

Bought a new RX450h. Joli and staff were exceedingly professional. Experience was just right. Returned for additional services. Service department also did a great job. Thanks to Joli and Ken. professional. Experience was just right. Returned for additional services. Service department also did a great job. Thanks to Joli and Ken. More

Used this dealer for 13 years. Jolie was the perfect sales lady for our needs and desires in the way of a car. Sean Hornaday graciously helped us with a minor problem with our current and original 1990 sales lady for our needs and desires in the way of a car. Sean Hornaday graciously helped us with a minor problem with our current and original 1990 Lexus. Thanks to both. More

We have worked with Karleen Jones to purchase several Lexus automobiles during our ten years of winter residence in Tucson. We have also purchased from other Lexus dealers in CO and WA but must rank Kar Lexus automobiles during our ten years of winter residence in Tucson. We have also purchased from other Lexus dealers in CO and WA but must rank Karleen and this Tucson dealership as the best we have ever encountered. She does an excellent job of presenting her case with no pressure whatsoever. We also enjoy dealing with Bob Bush in this service department during our scheduled maintenance visits. He is always courteous, very efficient, and gets the work done in the promised time frame. More

This is my seventh Lexus that I bought since 1990, five of which have been bought from Lexus of Tucson. My wife and I have been most happy with the service received in every respect. The quality of the pro of which have been bought from Lexus of Tucson. My wife and I have been most happy with the service received in every respect. The quality of the product, the courtesy, the friendliness, and the knowledge of the personnel is unsurpassed. I'll never buy another make of automobile. More