Lexus of Tucson - At The Auto Mall
Tucson, AZ
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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While searching on the internet for customer input on various lexus models I came across this dealer rating review and would like to say I have five Lexus dealerships in Phoenix and Tucson Lexus at the A various lexus models I came across this dealer rating review and would like to say I have five Lexus dealerships in Phoenix and Tucson Lexus at the Automall surpasses them all while trying to buy a new Lexus. Ken Dempski, the New Car Manager, is upright and honest when presenting you with: the purchase price, the trade value, the money factors and lease residuals. We have been buying our Lexus from Ken for six years as have our son and daugher and several friends. We drive by three Lexus dealers in Phoenix to pick up our new ones from Ken Dempski at the Automall. In addition, we have purchased several pre-owned Lexus from Mike Boris who also is upright and personal. More
My wife and I have purchased or leased 5 vehicles from Ken Demski, General Sales Mangager and his staff over the years. What keeps us coming back is mainly the quality of vehicles. In addition to that, Ken Demski, General Sales Mangager and his staff over the years. What keeps us coming back is mainly the quality of vehicles. In addition to that, the ease of service and the use of a "loaner" while the car is being worked on makes it stress free. I have driven other "top end" vehicles and we will be coming back to Lexus of Tucson at the Auto Mall for our next purchase...the overall package is second to none. More
Ken Demski and Lexus of Tucson at the Automall is a wonderful dealership. I will only and have only purchaed my Lexus vehicles from Lexus of Tucson Automall and specifically from Ken Demski the Genera wonderful dealership. I will only and have only purchaed my Lexus vehicles from Lexus of Tucson Automall and specifically from Ken Demski the General Sales Manger. He is thorough, friendly and shows exceptional attention to detail. He and the dealership are first class and care about their customers. First, Ken is the reason I go to Lexus of Tucson Automall and second, because of the dealership and their exceptional staff! We refer all of our friends from Phoenix to this dealership and specifically to Ken. I would never purchase a Lexus from anyone else and we do live in Phoenix, which has 3 stores within 20 minutes from our home. Ken and this dealership are worth the 2 1/2 hour drive! Thank you. April Young More
I have worked with General Sales Manager Ken Demski on the purchase/lease of at least 4 vehicles at Lexus of Tucson at the Auto mall and have referred many others. The reason I drive past three Lexus deal the purchase/lease of at least 4 vehicles at Lexus of Tucson at the Auto mall and have referred many others. The reason I drive past three Lexus dealerships in the Phoenix/Scottsdale area with my business is due to fair pricing, great customer service during the transaction and personalized follow up after the sale. More
I've bought two vehicles there in the last few years. Ken Demski, the general manager runs an outstanding organization. The sales, service and finance departments are staffed with knowledgeable and courteou Demski, the general manager runs an outstanding organization. The sales, service and finance departments are staffed with knowledgeable and courteous professionals, and the level of customer service is of a level rarely encountered. If they don't have what I'm looking for, I'll wait until they do. They're that good. Michael P. Tucson, AZ. More
I am approaching 2 years now since purchasing my wonderful car from Lexus at The Auto Mall and I still feel as excited about it as I did since the day I drove it off the lot. That new car feeling h wonderful car from Lexus at The Auto Mall and I still feel as excited about it as I did since the day I drove it off the lot. That new car feeling has not worn off, even after all this time! And I spend A LOT of time in my car, as I have a very long commute to work everyday. I am close to 65k miles and the car runs better than ever. The best part about purchasing a Lexus is that I am always treated like a new customer. Working with Ken Demski made it ever better. His patience in explaining details and working various financing options for my consideration was so appreciated. He took the time to be sure I understood and was happy with my purchase. It was the first time that buying a car wasn't a stressful experience. More
From the moment we walked in we were treated with respect. The gentlemen we worked with were very friendly and accomodating. We had a 2005 Cadillac D-Ville that I was hesitant to trade in but after respect. The gentlemen we worked with were very friendly and accomodating. We had a 2005 Cadillac D-Ville that I was hesitant to trade in but after driving the Lexus for a week I am please with the exchange. I was shocked when I received a dozen red roses when we purchased our Lexus. I would recommend Lexus of Tucson to anyone who was interested in buying a luxury car. More
On our first visit, Jim Sherron met us cordially and showed us the used vehicles that met our needs. He patiently answered all our questions on the two succeeding visits and, in his low-key fashion, so showed us the used vehicles that met our needs. He patiently answered all our questions on the two succeeding visits and, in his low-key fashion, sold us on the RX350 He's an asset to the organization because he lets the Lexus sell itself. You have a great product and a fine, capable salesman in Jim Sherron. More
I have to admit that I've bought two preowned Lexus's out of town because I got 0-poor service at the Speedway location in the past. Being nearly a native in Tucson I wanted to give Royal a try one more tim of town because I got 0-poor service at the Speedway location in the past. Being nearly a native in Tucson I wanted to give Royal a try one more time. I called the Automall location and got lucky. Jerry listened and responded to my needs. I hope he's still there when I need my 4th Lexus! More
I bought a 2012 Lexus ES which has been the car I have been wanting for quite some time. Great experience with this dealership as well as the saleswoman. Very professional, helpful, informative and friend been wanting for quite some time. Great experience with this dealership as well as the saleswoman. Very professional, helpful, informative and friendly. Karleen made me and my husband feel very comfortable with her and hope to do business again. A few days after our purchase Karleen followed up with me to make sure I didn't have any questions and was enjoying my new vehicle. I was also given a beautiful bouquet of roses after I bought my car....very sweet...LOVED it!! :) More