Lexus of Tucson - At The Auto Mall

I am a first time Lexus owner and felt somewhat initmidated coming to the showroom in the Auto Mall. A friend and Lexus owner, accompanied me. Joli approached us and her professionalism and knowled initmidated coming to the showroom in the Auto Mall. A friend and Lexus owner, accompanied me. Joli approached us and her professionalism and knowledge were immediately apparent. She took time to determine my ideas and needs, conveying a sincere interest in "getting it right"...as we continued to look around that day, I kept comparing both the car and the sales people we met. At the end of the afternoon, I was behind the wheel of the pre-owned vehicle she had suggested to me, driving on I 10 because Joli wanted me to know how the vehicle handled in that situation, recalling that I do a long driving trip each year. She also solved my dilemma about service in the tiny town where I live part of the year. These are just two examples of her personalized approach. She met me with information at a perfect pace for retention and I drove away yesterday just delighted with the whole experience. The car is remarkable, Joli, extraordinary. Thanks and see you next time. More

Wonderful service from Joli. She is very professional and helpful and sure knows cars!! I have already passed out her business cards and will send her people that want great service! and helpful and sure knows cars!! I have already passed out her business cards and will send her people that want great service! More

Joli Gaskell made buying a car easy and even fun for me! Most sales people are just talking to you for the car and the money, but Joli eased my worries and encouraged me to buy the car i have always wanted. Most sales people are just talking to you for the car and the money, but Joli eased my worries and encouraged me to buy the car i have always wanted. I could also tell she was an honest person with an excited attitude- trying to not only sell a car but also trying to make friends doing it. she made my experience a positive one! Thankyou Joli! More

Know-Like and Trust are what you should feel and expect from your dealership. Lexus of Tucson Auto Mall provides all of that! From Sales to Service I have always felt their dedication to excellent customer from your dealership. Lexus of Tucson Auto Mall provides all of that! From Sales to Service I have always felt their dedication to excellent customer service and accommodation. I just purchased my second Lexus, and I can honestly say I have never had a vehicle I liked this much to purchase a second generation, but I know that working with Lexus of Tucson is always going to be handled with professionalism, honesty and with integrity. George K was great to work with, he is experienced and knowledgeable and assisted in finding the information I wanted to make my decision. Thanks George! Then there is the Service Department and you cannot go wrong with their team, my rep can understand "female making sounds" to explain something that I think might be an issue. Yea! Jim. It is hard enough to figure out what vehicle is best for you, then find the dealership that you trust. Check out the Lexus of Tucson if that is your chosen brand of vehicle, you will not be disappointed. More

Joli & Mark worked a great deal for my special situation, now I have piece of mind for the next 8 years! I love my CT200h! Thanks Team! situation, now I have piece of mind for the next 8 years! I love my CT200h! Thanks Team! More

Joli walked me through everything. Gave me demonstration drives in several different models. Never tried to pressure me into making a decision "now". Took me to the other people in the dealership that hand drives in several different models. Never tried to pressure me into making a decision "now". Took me to the other people in the dealership that handled various parts of the deal. Everyone was very helpful. More

My husband and I worked with Jim Sherron to purchase a certified used Lexus. He was such a pleasure to work with -it was like purchasing a vehicle from a friend. We would highly recommend him and in fact, certified used Lexus. He was such a pleasure to work with -it was like purchasing a vehicle from a friend. We would highly recommend him and in fact, we already have! We had been to another dealership in the area prior to Lexus of Tucson and were not treated very well. Everyone at Lexus of Tucson Auto Mall were friendly, courteous and accommodating. They allowed us the opportunity to take the car for an extended period of time. That, along with the price, really helped us in making our purchase decision. When we came to pick up the car, I was presented with a bouquet of roses - now, what girl doesn't want a bouquet of roses?!! More