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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
977 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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977 Reviews of Lexus of Thousand Oaks

October 05, 2011

Steve is a great sales representative with his clients expectations always in mind. He provided the kind of service that you would expect from a Lexus dealer and always made sure to have everything done More

by baole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Johiro
Oct 05, 2011 -

Lexus of Thousand Oaks responded

Thank you very much for your nice comments about Steven...we appreciate very much!!

October 05, 2011

Steve was great in helping me with my car search and his follow up was fantastic. I would refer him business and I have already in the past. More

by eharmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Johiro
Oct 05, 2011 -

Lexus of Thousand Oaks responded

Thank you so very much for your comments about Steve. Your loyalty and referrals are greatly appreciated!

October 05, 2011

We worked with Omid for the past 7 years and we have purchased 4 cars from him. Last one being the Lexus CT200h. We love the dealership and Omid because we trust him fully. We recommend him to anyone re More

by beverlyhillscaviar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omid Navid
Oct 05, 2011 -

Lexus of Thousand Oaks responded

Thank you so very much for the wonderful comments about Omid. We are indeed lucky to have someone like him on our staff and we thank you for your loyalty to him and us! Thank you again!

October 05, 2011

When I was in search for a new Lexus, I knew immediately that I would go back to Lexus of Thousand Oaks. I was helped by Omid,(who coincidentally also sold me my first Lexus at this dealership 10 years ago) More

by Tungo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omid Navid
Oct 06, 2011 -

Lexus of Thousand Oaks responded

Thank you for the kind words about Omid. We are very proud to have him in our staff! On behalf of all of us, thank you for your loyalty to us and your referrals!

October 04, 2011

They may have a great sales team but their service department is another story... I recently received a radiator flush and refill from this dealer but as I got home, I noticed that the coolant spr More

by Sean.Kim1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alan Vollbrecht
Oct 04, 2011 -

Lexus of Thousand Oaks responded

Mr. Kim. We are sorry about your experience and should you wish to discuss it further, please contact me at 805-267-3400--Thank you! Grettel Perricone

October 04, 2011

Just leased our 5th and 6th Lexus from this location. Sales Rep. Charles Shapiro, as usual, made our experience more than satisfactory. When he leaves, so do we. More

by Stassi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Charles Shapiro, Charles Shapiro
Oct 04, 2011 -

Lexus of Thousand Oaks responded

Thank you so very much for your nice comments and your loyalty to Charles! We will not let him go anywhere :). Thank you again

October 04, 2011

Phillippe Pasche is terrific. He listened to my needs and desires in a Lexus and came up with the perfect 350 RX for me. I highly recommend Phillippe. He is very professional, courteous, helpful and kn More

by lmmontana
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillippe Pasche, Philippe Pasche
Oct 04, 2011 -

Lexus of Thousand Oaks responded

We are so pleased that you are satisfied with Philippe's service! On his behalf and Lexus Of Thousand Oaks, a great big thank you!!!

October 04, 2011

Omid is very helpful.. I know I am a pain in the xxx, But he is very kind and helpful and takes his time to explain everything. I am buying a car from him and I will send all my friends and family to him. G More

by 2007riley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omid Navid
Oct 04, 2011 -

Lexus of Thousand Oaks responded

Thank you so very much...we are sure you are not as you describe yourself and we are glad that Omid was able to address all your questions and concerns. On behalf of Omid and Lexus of Thousand Oaks, thank you!!

October 04, 2011

I purchased my third car from Mr. Omid Navid a few months ago. I am a returning customer not only because I am very happy with my car (RX 350) but also because of the manner in which Mr. Navid treats me at t More

by marjan77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omid Navid
Oct 04, 2011 -

Lexus of Thousand Oaks responded

We are so pleased to hear about your satisfaction with Omid...we are indeed fortunate to have such a wonderful staff! We appreciate your loyalty to Omid and Lexus Of Thousand Oaks! Thank you very much.

October 04, 2011

I have purchased 2 vehicles from Lexus of Thousand Oaks. I can tell you that Omid had a lot to do with my return to purchase the second vehicle for my wife. He had made the sales process for my HS such a pl More

by kevinmbc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Omid Navid
Oct 05, 2011 -

Lexus of Thousand Oaks responded

Thank you very much, Kevin. Your comments are greatly appreciated and, on behalf of Omid and Lexus Of Thousand Oaks, we thank you for your loyalty! enjoy your HS!

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