Lexus of Thousand Oaks

We had been looking for a used 2010 Lexus with low mileage, and Nick called us when it came in. We bought it the day we went into see it.We had a very positive experience with Nick from start to finis mileage, and Nick called us when it came in. We bought it the day we went into see it.We had a very positive experience with Nick from start to finish. When we picked up the car, he explained in detail every thing we needed to know about the Navigation system and the entire workings of the car. He set up my follow appointments and made sure I had a loaner car when I came in. I told him my sister might also be interested in the same year car as long as it had low mileage, and he called me immediately after locating a car that fit the criteria. I went in with her a few days later to look at the car, we made a deal.... and she drove off with the car. Nick was courteous, very knowledgeable and professional. I was also impressed with the service when I took the car in to get the gel coat applied. I will definitely consider purchasing another car from your dealership, and would hope that Nick is there to take care of us at the time. I understand Silver star also owns the Chevrolet dealer in Thousand Oaks, and my husband purchased a SSR truck there, and unfortunately he did not have the same experience as we had with Lexus.Their service department has not lived up to the standards one would expect, while Lexus does. More

Lexus of TO was by far the best dealership I have worked with. Jason was extrememly informative yet casual and made the buying experience easy and less stressful, it was though I was working with a friend. with. Jason was extrememly informative yet casual and made the buying experience easy and less stressful, it was though I was working with a friend. Thank you and I look forward to the next purchase! More

Omid was excellent! My father and I were looking for a used Lexus. He was very attentive and spent a lot of time not only showing us the cars, but also explaining the various features in the car. Afte used Lexus. He was very attentive and spent a lot of time not only showing us the cars, but also explaining the various features in the car. After purchasing the vehicle, Omid spent another 45 minutes explaining the individual features of the car. I would recommend him to anyone that is interested in purchasing a Lexus. He is professional, knowledgable and really goes the extra mile to make sure the customer is happy. He personally takes care of his clients. My father and I have a great deal of respect for him and are very thankful for his advice and guidance in purchasing the vehicle. More

I LOVE MY NEW CAR ITS 350 IS ITS MY 2ND CAR FROM LEXUS OF THOUSAND OAKS CA CUSTOMER SERVICE IS GREAT HOMID NAVID WAS GREAT PRICE WAS RIGHT OVERALL EXPERINCE GREAT THOUSAND OAKS CA CUSTOMER SERVICE IS GREAT HOMID NAVID WAS GREAT PRICE WAS RIGHT OVERALL EXPERINCE GREAT More

Omid is so helpful... Gave us a great deal and very knowledgeable about the Lexus... Thank you...If I havve to buy another car..he will be my sales man..... Thank you knowledgeable about the Lexus... Thank you...If I havve to buy another car..he will be my sales man..... Thank you More

Great Sales experience...it was fun and easy...loved working with Omid and Junius. We came in to buy and SUV and came out with a convertible sports car... working with Omid and Junius. We came in to buy and SUV and came out with a convertible sports car... More

Lexus of Thousand Oaks is the absolute best! I have been to MANY Lexus dealers before I graciously stumble upon them and I am so greatful that I did. I was in the market for a new car and had no idea what to MANY Lexus dealers before I graciously stumble upon them and I am so greatful that I did. I was in the market for a new car and had no idea what I was looking for. I also went to several BMW dealerships and none of them could offer me the the execeptional customer service or price for a new car, but LTO did! I am very happy with my 2011 Lexus IS250 -thanks to Charles and Grettel! More

Lora spent a lot of time showing me how to use my car, without making me feel rushed or incompetent for not understanding something immediately. She was very patient, understood my concerns and really an without making me feel rushed or incompetent for not understanding something immediately. She was very patient, understood my concerns and really anticipated what I would need to enjoy using the car to the fullest extent possible. She invited me to come back for additional instruction after I absorbed her initial input. Lora was really easy to work with and made me feel more like a friend than a customer. I would (and will) recommend her without hesitation to any of my friends interested in buying a car. More

I had been to two other Lexus dealerships before visiting the Thousand Oaks location. Jason approached me and was very friendly, not overbearing but made me feel comfortable from the start. He spent alot of the Thousand Oaks location. Jason approached me and was very friendly, not overbearing but made me feel comfortable from the start. He spent alot of time with me going over all the differnt models and options (this was my first Lexus purchase)and he never gave me "that pressured car dealer approach". Once I decided to purchase the car (had been back a few times) Jason made the whole transaction an easy one. I would definitely refer my family and friends to Jason. All in all a very positive experience. More

I've worked with Omar on a number of occasions while he worked at another Lexus dealership. While I may not have ended up a big fan of that dealership, I have always remained a big fan of Omar, and I thin worked at another Lexus dealership. While I may not have ended up a big fan of that dealership, I have always remained a big fan of Omar, and I think he is a perfect fit for the Thousand Oaks dealership due to his honesty, kindness and fairness. I was very happy and surprised to see him when I picked up my last lease from T.O., and I hope he's there when its time for me to get my next one. More