Lexus of Thousand Oaks
Thousand Oaks, CA
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1,060 Reviews of Lexus of Thousand Oaks
we bought 4 cars from omid this is this gentleman I trust thank you so much I drive from Santa Barbara to this dealership I love the service as well thank you so much I drive from Santa Barbara to this dealership I love the service as well More
I just bought my second car from Lora. Since I got good deal and great service from Lora on my first car I went back for second time. Thier service department and staff are always helpfull and friendly. deal and great service from Lora on my first car I went back for second time. Thier service department and staff are always helpfull and friendly. More
When I was in search for a new Lexus, I knew immediately that I would go back to Lexus of Thousand Oaks. I was helped by Omid,(who coincidentally also sold me my first Lexus at this dealership 10 years ago) that I would go back to Lexus of Thousand Oaks. I was helped by Omid,(who coincidentally also sold me my first Lexus at this dealership 10 years ago) and my experience couldn't have been better. Having a newborn at home, it was hard to get to the dealership, so Omid went out of his way to bring all the necessary paperwork and documents to my house almost 30 miles away, and made my car buying experience such a pleasure. He explained everything to me straight forward and was so honest and helpful, and took his time to answer all my questions and did not make me feel rushed. He made sure I was completely satisfied with my purchase before I left the lot and on top of that-gave me an amazing deal on my dream car! I wish all car salesmen could be like him! In fact, he made my car buying experience so easy, my brother who went to pick up the car with me, commented on how his next car is going to be a Lexus, just so he can buy it here! Thanks Omid and Lexus of Thousand Oaks!I really appreciate everything that you guys did, keep up the great work! More
We worked with Omid for the past 7 years and we have purchased 4 cars from him. Last one being the Lexus CT200h. We love the dealership and Omid because we trust him fully. We recommend him to anyone re purchased 4 cars from him. Last one being the Lexus CT200h. We love the dealership and Omid because we trust him fully. We recommend him to anyone reading this because of his honesty and professionalism. If anyone in our family is searching for a new car, he is the guy to go to, even for a different brand of car. Brian S. brian@beverlyhillscaviar.com More
Steve is a great sales representative with his clients expectations always in mind. He provided the kind of service that you would expect from a Lexus dealer and always made sure to have everything done expectations always in mind. He provided the kind of service that you would expect from a Lexus dealer and always made sure to have everything done in an efficient manner as to not waste time. He has always been up front and a pleasure to negotiate with. More
From the very beginning, Steven was polite, detailed and thorough. I appreciated his honesty and knowledge. I never enjoy the car buying experience and he made it simple, easy, convenient and quick. He is t thorough. I appreciated his honesty and knowledge. I never enjoy the car buying experience and he made it simple, easy, convenient and quick. He is the reason I have come back to buy my second Lexus and why my dad has finally purchased a Lexus. I definitely value his opinion and expertise. He is the one to go to when car buying comes to mind. More
I have purchased 2 vehicles from Lexus of Thousand Oaks. I can tell you that Omid had a lot to do with my return to purchase the second vehicle for my wife. He had made the sales process for my HS such a pl I can tell you that Omid had a lot to do with my return to purchase the second vehicle for my wife. He had made the sales process for my HS such a pleasant experience. I have leased many vehicles over the years and no one has ever taken the time to be so thorough and explain the features of a vehicle with such a passion and joy. My lease will be coming up soon and I am already in discussion with him about my options and his recommendation for my next Lexus. Kevin More
Just leased our 5th and 6th Lexus from this location. Sales Rep. Charles Shapiro, as usual, made our experience more than satisfactory. When he leaves, so do we. Sales Rep. Charles Shapiro, as usual, made our experience more than satisfactory. When he leaves, so do we. More
I was curious to see the IS Convertible so I walked into Lexus of Thousand Oaks to look at one and met Mr Pasche. His product knowledge and professionalism was beyond my expectations. After spending a cons Lexus of Thousand Oaks to look at one and met Mr Pasche. His product knowledge and professionalism was beyond my expectations. After spending a considerable amount of time with Phillipe we were able to come to an agreement and I purchased my ISC from Phillipe. Since my purchase I've had questions about my car on a few occassions called Phillpe and he has promptly returned my calls even on his day off. Phillipe has always responded with the information I needed and if he didn't have an immediate answer he did the research and got back to me with the info I wanted. I had to take my car back twice to have two adjustments and the service department has made it as painless as possible. The service staff was professional and efficient. They turned around my car in the time they quoted and each time the reapir was done correctly. I will refer as many of my friends and family to Phillipe in the future with full confidence that they will be treated with respect and honesty. Mr Pasche is an Automitive Executive not a car salesman. My car is a head turner and I'm happy to refer anyone that asks to speak to Phillipe personally. Thank you, David H. Hertz More


