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Lexus of Thousand Oaks

Thousand Oaks, CA

4.9
781 Reviews
Call Dealership (805) 601-7646
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3755 Auto Mall Dr

Thousand Oaks, CA

91362

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781 Reviews of Lexus of Thousand Oaks

March 25, 2025

Paul was exceptionally helpful! It was a pleasure dealing with him. Always great service at Lexus of Thousand Oak. More

by lfleiderman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
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March 24, 2025

Service consultant Derek Bishop was great. Always goes the extra mile to be of assist. More

by Heyb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Report | Print
Mar 24, 2025 -

Lexus of Thousand Oaks responded

It means so much to us to see your review! Thanks from Derek and the team at Lexus of Thousand Oaks.

March 22, 2025

My 30,000 mile service campaign and windshield replacement were completed as stated. Excellent job More

by Myron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Report | Print
Mar 24, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Lexus of Thousand Oaks, Myron!

March 21, 2025

Appears to honestly xxxxx vehicle. Professional manner. Will use this service agent again. Did get license plate wrong. More

by DianeD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forest
Report | Print
Mar 21, 2025 -

Lexus of Thousand Oaks responded

Diane, thank you for your feedback! We're glad to hear that our team at Lexus of Thousand Oaks provided a professional experience. We'll make sure to address the license plate issue and look forward to assisting you in the future!

March 21, 2025

I love this dealership. They are always ready to help. This time I took my car in for a service and they were able to efficiently give me a loaner car and get my car in to b More

by nskol50
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Mar 24, 2025 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Lexus of Thousand Oaks! We're delighted to hear that our team provided efficient service and a seamless loaner car process. We appreciate your kind words about our customer relationships, and we're here whenever you need us next!

March 13, 2025

Excellent , easy to make an appointment with the service department. Inaddation was give a loaner vehicle while car was being serviced. Paul was very helpful with questions and very courteous upon arrival a More

by Myleslieym
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Falsafi
Report | Print
Mar 14, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Paul and our service team at Lexus of Thousand Oaks made your experience so seamless. Thank you for sharing your positive feedback!

March 10, 2025

Thank Yoby Kim for his excellent service! He is professional, efficient and caring. I am extremely happy with the service I received. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yoby Kim
Report | Print
Mar 10, 2025 -

Lexus of Thousand Oaks responded

Kathy, we're delighted to hear that Yoby Kim provided you with such excellent service at Lexus of Thousand Oaks. Thank you for sharing your positive experience!

March 09, 2025

Very satisfied with Paul and service. Great customer service and fast service. Paul was very helpful and friendly More

by mitrajahanfar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Mar 10, 2025 -

Lexus of Thousand Oaks responded

We're delighted to hear that Paul provided you with excellent service at Lexus of Thousand Oaks. Thank you for sharing your positive experience!

March 08, 2025

Always friendly and the service is quick, thorough and on time. Beautiful facility and easily accessible from freeway. More

by catheebee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc in service dept
Report | Print
Mar 10, 2025 -

Lexus of Thousand Oaks responded

Cathee, thank you for the wonderful feedback! We're delighted to hear that you enjoyed our service and facility at Lexus of Thousand Oaks. Safe travels on your journeys ahead!

March 07, 2025

I am very happy with the service at Lexus in thousand oaks and with everyone that works in the service department. This is the honest reason i bought another Lexus and was happy to give my business to th More

by Tracey.bowen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Report | Print
Mar 07, 2025 -

Lexus of Thousand Oaks responded

Tracey, we're delighted to hear that our service team at Lexus of Thousand Oaks made such a positive impression on you! Thank you for your continued trust and business. Enjoy your new Lexus!

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