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Lexus of Thousand Oaks

Thousand Oaks, CA

4.8
714 Reviews

3755 Auto Mall Dr

Thousand Oaks, CA

91362

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714 Reviews of Lexus of Thousand Oaks

November 13, 2024

Excellent and prompt service dealership waiting area was very nice. Will use them for all my service needs. More

by cshershey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Nov 13, 2024 -

Lexus of Thousand Oaks responded

Thank you for choosing Lexus of Thousand Oaks! We're delighted to hear that our service met your expectations and look forward to assisting with all your future needs.

November 13, 2024

Derek was great to work with. He kept me apprised of the progress and was very professional. More

by vredencrew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Nov 14, 2024 -

Lexus of Thousand Oaks responded

Thank you for sharing your positive experience with Derek at Lexus of Thousand Oaks! We appreciate your five-star review.

November 12, 2024

He was very expeditious, professional and friendly. I would highly recommend him him to others in the future. More

by huntertime6615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junious Taylor. Excellent!, Lora Baworouski, Zahra Khanlar, Tom Valasek
Nov 13, 2024 -

Lexus of Thousand Oaks responded

Thank you for the recommendation! We're delighted to hear that our team member provided a professional and friendly experience at Lexus of Thousand Oaks. We appreciate your support!

November 10, 2024

I live this dealership. I have been a customer for over 30 years. Great service reps. More

by Brinbana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
Nov 11, 2024 -

Lexus of Thousand Oaks responded

We love hearing from our happy customers. Thanks for choosing Lexus of Thousand Oaks time and time again!

November 09, 2024

Marc went above and beyond to fix a problem. He handled everything in a prompt and professional manner. More

by ms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Nov 11, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Marc provided prompt and professional service at Lexus of Thousand Oaks. Thank you for sharing your experience with us!

November 09, 2024

I have visited Lexus of Thousand Oaks on 3 different occasions. By far Derek is the best & most professional service consultant I have come across. Nothing less than perfection is expected from him. Hig More

by Eloisa Romero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Bishop
Nov 11, 2024 -

Lexus of Thousand Oaks responded

Eloisa, thank you for the glowing recommendation! We're delighted to hear that Derek provided exceptional service during your visits to Lexus of Thousand Oaks. We appreciate your support and look forward to serving you again!

November 07, 2024

Paul was most helpful, most knowledgeable. I appreciated his long time affiliation with Lexus and he took excellent care of my vehicle. More

by smurfie816
Workmanship
Recommend Dealer
Yes
Employees Worked With
Paul Service Consultant
Nov 07, 2024 -

Lexus of Thousand Oaks responded

We're delighted to hear that Paul provided such knowledgeable and helpful service at Lexus of Thousand Oaks. Thank you for sharing your experience, and we're glad he took excellent care of your vehicle!

November 07, 2024

Marc was very helpful and considerate. I am grateful I bought my car from Lexus of Thousand Oaks. The follow up and service is A+. More

by Rodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Nov 08, 2024 -

Lexus of Thousand Oaks responded

Rodney, we're delighted to hear that Marc provided you with exceptional service at Lexus of Thousand Oaks. Thank you for your kind words and support! Welcome to the Swickard family!

November 05, 2024

Very friendly and curious and professional. . very knowledgeable and represented your dealership and himself well. More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in service
Nov 05, 2024 -

Lexus of Thousand Oaks responded

Rich, thank you for the kind words! We're delighted to hear that our team at Lexus of Thousand Oaks provided a professional and friendly experience. We appreciate your support!

November 04, 2024

Lexus Thousand Oaks offers great service and Steven and Paul are very helpful. Paul is particularly knowledgeable and kind. More

by H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul
Nov 04, 2024 -

Lexus of Thousand Oaks responded

Thank you for the wonderful feedback! We're delighted to hear that Steven and Paul provided such helpful service at Lexus of Thousand Oaks. We appreciate your support and look forward to serving you again in the future!

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