Lexus of Smithtown

A professional surprise We stopped by dealership to look at a few cars. Little did we know we would leave with a new lease of the RX350. Michael Rothstein was a true profes We stopped by dealership to look at a few cars. Little did we know we would leave with a new lease of the RX350. Michael Rothstein was a true professional who explained all of the options and extras on the car. He was patient, knowledgable and a good guy. Mike and his team were a pleasure to work with. Thanks, Mike M. More

Pleasurable & professional Dear Lexus, As one of your customers since 2011, I recently traded in my 2011 RX 350 for the 2016 RX 350. I can say that I am extremely satisfied wit Dear Lexus, As one of your customers since 2011, I recently traded in my 2011 RX 350 for the 2016 RX 350. I can say that I am extremely satisfied with the car I bought. I would also like to speak well of your sales representative, Quinn Mui, for his great effort in helping me purchase the car I wanted. He assisted me very well and made sure I received all the options I asked for. For this reason, I was able to get the perfect car for my needs. Again, I wanted to let you know that I greatly appreciate the effort of your company especially your sales representative. Your continually great customer service is highly appreciated and makes going to your Smithtown, NY dealership a pleasurable experience every time. Yours Truly, Dr. Gina M. Cardone More

Above and Beyond my Expectations I went by Smithtown Lexus to compare the RX350 against the Cherokee Summit. I was planning on buying a car next year. It was my birthday and my wife I went by Smithtown Lexus to compare the RX350 against the Cherokee Summit. I was planning on buying a car next year. It was my birthday and my wife and I were celebrating our 20th anniversary in a few days. We liked the NX 200 and after Quinn Mui took us for a test drive we began to love the luxury. The features and the benefits were outstanding!! However, the service from Quinn and Robert Meyer was even better. They asked multiple questions to ensure all our needs were met. They did their job in selling the product but during the process they made us feel like family. They remembered my birthday and our anniversary when we picked up our new vehicle. They went above and beyond our expectations!! More

Always Excellent Service I have been a customer of Smithtown Lexus since 1994 and have always been exceptionally satisfied with both the dealer and service center. I recently I have been a customer of Smithtown Lexus since 1994 and have always been exceptionally satisfied with both the dealer and service center. I recently brought my 2013 GS350 out for its annual service. Robert Romano was the service consultant I worked with. I always make sure he is on duty before I make the long drive out. His diagnostic skills are equaled by his commitment to incredible customer service. I pass a number of Lexus dealerships on my way out to Smithtown, but I will only bring my cars out to Robert. More

Nice showroom and sales people. The overall experience was excellent. Mike was very helpful. Justin was very patient and knowledgeable when going over my new car features. Mike seem The overall experience was excellent. Mike was very helpful. Justin was very patient and knowledgeable when going over my new car features. Mike seemed just as excited about my new car as I did. More

Excellent experience! I came into the dealership for a special event for Lexus owners and was directed to Michael Rothstein. We went on a test drive of the NX. Michael wa I came into the dealership for a special event for Lexus owners and was directed to Michael Rothstein. We went on a test drive of the NX. Michael was able to answer all of my questions, in addition, to giving me pricing. He was great on following up with me and available when I contacted him. Frank Galante contacted me to answer any questions, as well. This is the third Lexus that I have owned and I have always been pleased with this dealership. Everyone is so professional and helpful. I purchased the NX and am happy to have worked with Michael to make it happen. More

New lease 2016 ES 350, end of prior release 2013 ES 350 No pressure in the showroom. Free to checkout the cars at our own pace. Staff ready and available to answer questions. Minimal pressure during after s No pressure in the showroom. Free to checkout the cars at our own pace. Staff ready and available to answer questions. Minimal pressure during after sale session. Very friendly atmosphere. Ken always goes out of his way to be sure we are happy with our selection. Mike worked with us on our latest purchase in Ken's absence and was equally supportive. More

Still the best! I have been leasing the LS model from them since 1992 (Really!!) and I'm amazed that they continue to operate at such a high level of excellence. I ju I have been leasing the LS model from them since 1992 (Really!!) and I'm amazed that they continue to operate at such a high level of excellence. I just leased a 2015 LS460 from Mike Mandolese, assisted by Abbas and Justin, and the entire process from order to delivery was flawless, friendly and efficient. Kudos to the entire organization. More

sales DEALERSHIP AND ESPECIALLY MICHAEL ROTHSTIEN AND FRANK GALANTE MADE THE PURCHASE OF MY 2016 LEXUS A SUCCESSFUL AND ENJOYABLE EXPERIENCE. AS I HAVE BOU DEALERSHIP AND ESPECIALLY MICHAEL ROTHSTIEN AND FRANK GALANTE MADE THE PURCHASE OF MY 2016 LEXUS A SUCCESSFUL AND ENJOYABLE EXPERIENCE. AS I HAVE BOUGHT LESUS S FROM TWO OTHER DEALERS , SMITHTOWN FAR EXCEEDED THE OTHER 2 DEALERS IN EVERY WAY More