Lexus of Smithtown

TERRIFIC customer experience best ever !!!!!! Everything went smoothly not one complaint, super service A TO Z. could not be more pleased with the new car purchased. BEST DEALERSHIP ever have done Everything went smoothly not one complaint, super service A TO Z. could not be more pleased with the new car purchased. BEST DEALERSHIP ever have done business with, SALES MANAGER Bob Rosswirth was super real asset to the dealership-!!!!!!! More

Excellent Customer Service Anytime I call I receive the best customer service and all my questions are always answered!! Friendliness makes the day that much better than when y Anytime I call I receive the best customer service and all my questions are always answered!! Friendliness makes the day that much better than when you speak to a rude person!! More

Customer Service Being a body shop fast prompt service is need and we receive it every time. We will continue to purchase parts from Andrew, Lexus of Smithtown Being a body shop fast prompt service is need and we receive it every time. We will continue to purchase parts from Andrew, Lexus of Smithtown More

Enjoyable experience A professional staff knowledgeable in every aspect of helping a customer make the right purchase decision. You will never receive the "heavy handed" A professional staff knowledgeable in every aspect of helping a customer make the right purchase decision. You will never receive the "heavy handed" sales approach; everyone (I mean everyone) is truly concerned about providing you with what you want in your new car choice. A relaxed, clean atmosphere complete with all the amenities, adds to the ease and comfort of the experience, Whether you are dealing with the Manager, Bob or the finance manager Denise, the Technical guru Shawn or any of the support staff, expect the same courteous treatment from them all. This is my 6th Lexus and I will be back for number 7. More

friendly helpful knowledgeable Tabetha Pradel was extremely competent, helpful and knowlegeable. Robert Meyer enabled a smooth transition to financing. Anthony Pinto gave us an exce Tabetha Pradel was extremely competent, helpful and knowlegeable. Robert Meyer enabled a smooth transition to financing. Anthony Pinto gave us an excellent introduction to the new features on our new Lexus in a very understanding manner. More

Here we go again It seems as though every three years or so I find myself sitting across from Ken Goldberg. It's not for him to sell me a car, Lexus has already sold i It seems as though every three years or so I find myself sitting across from Ken Goldberg. It's not for him to sell me a car, Lexus has already sold itself, but just to catch up on the latest options that are now being offered. Ken is my "go to guy" and I feel totally at ease with him because of his knowledge of Lexus cars. His stories and sense of humor keep me coming back to him. More

Best Car Leasing Experience Ever at Lexus of Smithtown From the moment I walked into the dealership, Salman Umar and Renee Hartman were very attentive to my needs and concerns on leasing a Lexus. As the t From the moment I walked into the dealership, Salman Umar and Renee Hartman were very attentive to my needs and concerns on leasing a Lexus. As the time passed, they really made me feel like a friend and not just a customer. The car leasing experience went from usually being annoying/hugely time consuming to fun and enjoyable. Their dedication and knowledge of Lexus products really helped ease me into the car of my dreams. If you are looking to lease a Lexus, I wouldn't recommend going anywhere except for Lexus of Smithtown! More

True definition of excellent service! My mother and I were looking for a reliable vehicle that would get me back and forth to school, and with the help of Abbas and Sheetal, I found just w My mother and I were looking for a reliable vehicle that would get me back and forth to school, and with the help of Abbas and Sheetal, I found just what I was looking for! When arriving at the dealer all I knew was that I needed a new car. So they gave me recommendations on which car they thought would be best for me based on my wants and needs. So I went on a test drive, and fell in love with an IS 300 and thanks to Anthony I learned all about my car. I am so thankful for all of the employees at SmithTown Lexus for putting me in the car of my dreams! If you want excellent service from people who genuinely care you should go to this dealer ! More

To lease new vehicle The dealership was recommended to me by my brother-in-law. Everyone I encountered there was pleasant and professional. There was no 'hard sell' and I The dealership was recommended to me by my brother-in-law. Everyone I encountered there was pleasant and professional. There was no 'hard sell' and I wasn't rushed into making a decision. Everything was explained clearly to me. I was very satisfied. More