Lexus of Smithtown

Beware. Make sure you have the car checked out!!! The dealership made a lot of promises. They said my car was completely looked over by their mechanic and they spare no expense. I had a mechanic look The dealership made a lot of promises. They said my car was completely looked over by their mechanic and they spare no expense. I had a mechanic look at the car 3 weeks after I bought it and the filters were NEVER changed in the car. He said nothing was done except an oil change. Lexus told me they detailed the car and didn’t. They made an excuse that they had a new person. They said the car would be ready on a Friday and I had to wait an additional 5 days. I don’t trust this dealership. I would be sure you have your mechanic look at the vehicle. Trust is something very important to me as a consumer. My expectations of Lexus WERE very high, not any more. I was dealing with the used car manager directly. Caleb the salesperson was very nice and tried to help. He could be successful any where...with a trustworthy employer and someone that recognizes his hard work. More

Great shopping experience Carlos is a great agent. He’s knowledgeable and communicates well with customers. He is a very energetic and engaging with customers all the time. Carlos is a great agent. He’s knowledgeable and communicates well with customers. He is a very energetic and engaging with customers all the time. I will recommend Carlos to my friends without any hesitation. More

Great experience!!! Our salesman, Phillip, was very knowledgeable and helpful as we made our decision about which car to buy...James was extremely helpful and patient as Our salesman, Phillip, was very knowledgeable and helpful as we made our decision about which car to buy...James was extremely helpful and patient as he explained all the different functions of my new car More

Very professional staff and no pressure dealership. Caleb Keating made the experience of buying my first car an absolute pleasure. No extra dealer fees and best prices for cars. I would recommend him an Caleb Keating made the experience of buying my first car an absolute pleasure. No extra dealer fees and best prices for cars. I would recommend him and the company to anyone. Very satisfied with my vehicle and the experience. More

Great experience at Lexus of Smithtown It was great dealing with Rene and the whole staff at Lexus . No stress in buying the car and picking it up . Highly recommend Lexus of Smithtown It was great dealing with Rene and the whole staff at Lexus . No stress in buying the car and picking it up . Highly recommend Lexus of Smithtown More

Best dealership ever I have been doing business with this dealership for over 12 years. Everyone is very professional, friendly and great to work with. I will be back. I have been doing business with this dealership for over 12 years. Everyone is very professional, friendly and great to work with. I will be back. More

Unprofessional You don't get the luxury experience here as you do at other luxury dealerships. Its all a numbers games. Educate yourself before going there to get You don't get the luxury experience here as you do at other luxury dealerships. Its all a numbers games. Educate yourself before going there to get a car if you must. More

Excellent This is the 4th car I purchased or leased from Smithtown Lexus. They offer a great deal and outstanding customer support and service. I highly recomme This is the 4th car I purchased or leased from Smithtown Lexus. They offer a great deal and outstanding customer support and service. I highly recommend seeing Charles Greene our salesman. He thoroughly went over the car the options and got me a great lease deal. I always bring my cars back to the dealer for service because they do great work at a fair price, wash the car and they always give me a loner car. Jim OConner thoroughly went over all the various buttons and options in the car so we knew how to operate all of the new features. More

satisfied Sales went very smoothly I was able to get everything that I wanted. We are very happy and love the car. Aaron was wonderful and would definitely co Sales went very smoothly I was able to get everything that I wanted. We are very happy and love the car. Aaron was wonderful and would definitely contact him again. We will recommend him to family and friends More

Excellent We were very impressed by the friendly service upon arrival. Bill Potetti i took us over to our vehicle of choice and explained in detail all the feat We were very impressed by the friendly service upon arrival. Bill Potetti i took us over to our vehicle of choice and explained in detail all the features and specifications . He was extremely knowledgeable on the vehicle and was able to answer all of our questions without hesitation. My husband and Bill knocked down a bunch of peanut chews from Bill’s hidden stash .he had us at the peanut chews. We felt compelled to deliver a Pavarotti hero upon pick up of our vehicle. Fun and fulfilling experience. More