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Lexus of Santa Fe

Santa Fe, NM

4.9
434 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 434 reviews

August 16, 2024

Very professional, friendly and great to work with. Car very clean when we left. Brian kept us up to date on service work More

by raida.knapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brannan, Anthony Baca
Aug 18, 2024 -

Lexus of Santa Fe responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 11, 2024

I love visiting Lexus of Santa Fe for all my service needs at every milestone. I am treated extremely well and surprisingly nothing ever costs an arm and a leg. I wait while the work is being complete More

by majag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Welch, Ron Ayala and Cisco, my technician., Chris J Ortega
Aug 15, 2024 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to Josh, Chris, Ron and Cisco here at Lexus of Santa Fe! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 10, 2024

Excellent, especially Brian who always does a great job! Dealership is clean and attractive. Enjoyable. More

by africaland1300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Aug 11, 2024 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! We look forward to your next visit! Take care!

August 09, 2024

Excellent service, quick, and Brian was fantastic. Great job all around and an incredible car. More

by Sethrf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian! , Chris J Ortega, Anthony Baca
Aug 11, 2024 -

Lexus of Santa Fe responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

August 07, 2024

Our experience with Mr. Chris Ortega and Mr. Brian Brennan were outstanding. Both were very professional and exceptional customer service!!! Very pleased thank you Mr. Ort More

by evabrunoromero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Brian Brannan, Chris J Ortega
Aug 10, 2024 -

Lexus of Santa Fe responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 06, 2024

The dealership's service department is top notch. They went above and beyond to accommodate us considering we didn't have an appointment. The staff was very professional and personable. The facility More

by Cosmo64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Aug 09, 2024 -

Lexus of Santa Fe responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2024

This was my first experience and it was excellent! Brian Brannan provided exceptional service. I came to Lexus because I have known him for years and would trust no one else! More

by margo.b108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN BRANNAN , Anthony Baca
Aug 07, 2024 -

Lexus of Santa Fe responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2024

Routine service for our RX350h was easily scheduled on line, promptly greeted on arrival and all work done quickly and properly. More

by ho2md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Aug 04, 2024 -

Lexus of Santa Fe responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

Always prompt and all staff courteous plus we were on a tight schedule so happy to have a loaner car while the service took place. Thank you Brandon. More

by John Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon.
Aug 01, 2024 -

Lexus of Santa Fe responded

Hello John, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2024

Excellent and timely service provided by dealer. My batter for ES 350 was dead and they replaced it quickly. More

by aliaspp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Jul 30, 2024 -

Lexus of Santa Fe responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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