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Lexus of Santa Fe

Santa Fe, NM

4.9
419 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 419 reviews

July 05, 2024

Lexus of Santa Fe always takes car of my needs with a friendly attitude, From repairs, service, And VERY IMPORTANT CLEANING. More

by liz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lebin
Jul 07, 2024 -

Lexus of Santa Fe responded

Hi Liz, thank you so much for your positive comments about Lexus of Santa Fe! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2024

The service staff was very helpful, knowledgeable and professional and kept me informed at every step. More

by mariarosa.cdebaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Curvin, Anthony Baca, Anthony Sorensen
Jun 18, 2024 -

Lexus of Santa Fe responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2024

Very responsive to my recall issues. Quick turnaround. Also was very happy with deer handling if purchase of my Lexus last June More

by burnside
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron, Anthony Baca
Jun 16, 2024 -

Lexus of Santa Fe responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 12, 2024

Lexus of Santa Fe has continually offered me exceptional customer service, fair pricing for servicing my ES350, and a professional and courteous staff. More

by Scott Ouellette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Jun 13, 2024 -

Lexus of Santa Fe responded

Hi Scott, thank you so much for your positive comments about Lexus of Santa Fe! Please don't hesitate to reach out if there's anything additional we can do for you.

June 06, 2024

Penny our salesperson was very knowledgeable and helpful with the process. The experience from start to finish was the best I’ve experienced. I would recommend this dealership to anyone looking for a new or More

by Katnec5
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Penny Truelock, James Bayless
Jun 07, 2024 -

Lexus of Santa Fe responded

Hello, we're happy you found Penny to be so supportive during your experience here at Lexus of Santa Fe. Thanks for the recommendation, and have an amazing day!

June 01, 2024

Beautiful. Like a shrine to their product. Well trained staff. However, instead of explaining each warranteed item, it seems like the service is more a search f More

by patebaca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronald Anaya
Jun 03, 2024 -

Lexus of Santa Fe responded

Hi, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

June 01, 2024

I usually don’t have a bad experience with them however, this time they had my friend waiting for two hours wouldn’t give a Loner on the phone called the lady Was rude and hung up on me More

by Jenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Jun 18, 2024 -

Lexus of Santa Fe responded

Jenn, I appreciate you taking the time to inform me about your recent service experience. I deeply regret any inconvenience you may have encountered while having to wait. I would like to make amends to regain your trust as a valued client. Please reach out to me using the contact information provide d. Thank you for your feedback, and I’m looking forward to the opportunity to understand more about what took place during your experience. Josh Welch General Manager jwelch@group1auto.com

May 31, 2024

The dealership is 40 miles from home and everyone is so friendly and accommodating. I call Brandon when my car needs service and he is awesome! More

by Jortega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray, Anthony Baca
Jun 02, 2024 -

Lexus of Santa Fe responded

Hello Jortega, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 29, 2024

Thank you for taking such good care of my car, I will be back fir the next service More

by LexusGal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres
May 30, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 24, 2024

The man I worked with was very professional. satisfied except the car interior was not cleaned More

by Penne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Branden, Anthony Baca
May 25, 2024 -

Lexus of Santa Fe responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

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