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Lexus of Santa Fe

Santa Fe, NM

Overview
Reviews
4.9
419 Reviews
Call Dealership (505) 216-3800
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6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 419 reviews

August 06, 2024

The dealership's service department is top notch. They went above and beyond to accommodate us considering we didn't have an appointment. The staff was very professional and personable. The facility More

by Cosmo64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Aug 09, 2024 -

Lexus of Santa Fe responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2024

This was my first experience and it was excellent! Brian Brannan provided exceptional service. I came to Lexus because I have known him for years and would trust no one else! More

by margo.b108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BRIAN BRANNAN , Anthony Baca
Report | Print
Aug 07, 2024 -

Lexus of Santa Fe responded

Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

August 03, 2024

Routine service for our RX350h was easily scheduled on line, promptly greeted on arrival and all work done quickly and properly. More

by ho2md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Report | Print
Aug 04, 2024 -

Lexus of Santa Fe responded

Hello, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 31, 2024

Always prompt and all staff courteous plus we were on a tight schedule so happy to have a loaner car while the service took place. Thank you Brandon. More

by John Travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon.
Report | Print
Aug 01, 2024 -

Lexus of Santa Fe responded

Hello John, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 28, 2024

Excellent and timely service provided by dealer. My batter for ES 350 was dead and they replaced it quickly. More

by aliaspp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Report | Print
Jul 30, 2024 -

Lexus of Santa Fe responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 26, 2024

Great service. In and out quickly. Knowledgable when I have questions. Patient and great with my toddler walking around the dealership while we wait. More

by jilliansarnowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Report | Print
Jul 27, 2024 -

Lexus of Santa Fe responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

July 25, 2024

Brian was my service advisor. He is as good as they come and made my 3+ hour drive to the dealership worth returning. More

by Gino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Service Advisor
Report | Print
Jul 26, 2024 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2024

Brandon Gray did an excellent job of making sure that all my services were completed More

by Wmay_2652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray, Anthony Baca
Report | Print
Jul 15, 2024 -

Lexus of Santa Fe responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. We are always more than happy to assist you if anything else comes up. Take care!

July 11, 2024

Hands down the most courteous and helpful staff I’ve ever experienced. Through the sale and initial service they have been great! More

by Dalester17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Jul 11, 2024 -

Lexus of Santa Fe responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 09, 2024

Always good service. Live 280 miles away and come to Santa Fe for service. Always pleased More

by Ongarcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above. Brandon
Report | Print
Jul 10, 2024 -

Lexus of Santa Fe responded

Thank you for being our customer, we appreciate your kind words!

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