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Lexus of Santa Fe

Santa Fe, NM

4.9
434 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 434 reviews

September 14, 2024

Service is always good and easy to schedule. Brian is a great service representative. The lobby is comfortable for waiting. More

by annies544
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Sep 16, 2024 -

Lexus of Santa Fe responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

September 13, 2024

Brandon was very polite and very knowledgeable. Everything went smoothly, and my overall experience was excellent. More

by da
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Sep 15, 2024 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 06, 2024

My visit with Lexus today. . and especially Brian (Santa Fe) was exceptional. He helped get my issue fixed with excellent communication and kindness. I’ll always go back to More

by Joanaon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian, Anthony Baca
Sep 09, 2024 -

Lexus of Santa Fe responded

Hi Joanaon, thank you for your kind review; we are happy to pass along your comments to the Brian here at Lexus of Santa Fe! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 04, 2024

Excellent service, an extremely well tuned customer service. I enjoy dealing with Brandon Gray and service, as he is very attentive and knowledgeable. More

by xjaberk
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Gray
Sep 06, 2024 -

Lexus of Santa Fe responded

Hello, we're happy you found our staff to be supportive during your experience here at Lexus of Santa Fe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2024

The service advisor, Brian Brannan, provided exceptional customer service with high-quality service. I was impressed by the technician's knowledge and skills. More

by MD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Sep 06, 2024 -

Lexus of Santa Fe responded

Hello, we're happy you found our staff to be supportive during your experience here at Lexus of Santa Fe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2024

Very friendly staff. But the service department has continually failed to fix a problem that I've been in twice for. Each time they say that no problem exists yet the pro More

by LSNYDERSF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Sep 07, 2024 -

Lexus of Santa Fe responded

LSNYDERSF, Thank you for informing me about your about your service experience. Please know that we are looking into your concerns, and will reach out to you soon to assist. If there is anything I can do in the meantime, please, feel free to contact me. Josh Welch General Manager jwelch@group1auto.com

August 31, 2024

Brian, my service rep, was superb……Thoughtful, thorough, a good listener and obviously extremely knowledgeable and experienced. I feel very comfortable calling him if some issue about my car arises and hav More

by Becsmail.24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Brannan
Sep 06, 2024 -

Lexus of Santa Fe responded

Hi, thanks for your praise and kind comments about Brian. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 26, 2024

Ron helped me check in and was there when I checked out great service! Loved the service! More

by klawicki
Recommend Dealer
Yes
Employees Worked With
Ronald
Aug 31, 2024 -

Lexus of Santa Fe responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 19, 2024

Brandon is the BEST! Thought my service was scheduled in Santa Fe but it was really Albuquerque but he made arrangements so I could get it done in Santa Fe More

by KGREENIE32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in Service Dept gets 10 stars!
Aug 23, 2024 -

Lexus of Santa Fe responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2024

Staff is excellent to work with. Always very professional and courteous. Brian Brannan kept us informed of the progress and work being performed. Car was super clean when we left. A More

by raida.knapp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Aug 18, 2024 -

Lexus of Santa Fe responded

Hi, our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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