Lexus of Santa Fe
Santa Fe, NM
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My visit with Lexus today. . and especially Brian (Santa Fe) was exceptional. He helped get my issue fixed with excellent communication and kindness. I’ll always go back to . and especially Brian (Santa Fe) was exceptional. He helped get my issue fixed with excellent communication and kindness. I’ll always go back to Brian! More
Excellent service, an extremely well tuned customer service. I enjoy dealing with Brandon Gray and service, as he is very attentive and knowledgeable. service. I enjoy dealing with Brandon Gray and service, as he is very attentive and knowledgeable. More
The service advisor, Brian Brannan, provided exceptional customer service with high-quality service. I was impressed by the technician's knowledge and skills. customer service with high-quality service. I was impressed by the technician's knowledge and skills. More
Very friendly staff. But the service department has continually failed to fix a problem that I've been in twice for. Each time they say that no problem exists yet the pro But the service department has continually failed to fix a problem that I've been in twice for. Each time they say that no problem exists yet the problem has not been fixed. Very frustrating. Now working with Lexus USA for possible help. More
Brian, my service rep, was superb……Thoughtful, thorough, a good listener and obviously extremely knowledgeable and experienced. I feel very comfortable calling him if some issue about my car arises and hav a good listener and obviously extremely knowledgeable and experienced. I feel very comfortable calling him if some issue about my car arises and have full confidence in his ability and caring to gives me advice or just take care of the problem. Thank you. More
Brandon is the BEST! Thought my service was scheduled in Santa Fe but it was really Albuquerque but he made arrangements so I could get it done in Santa Fe Thought my service was scheduled in Santa Fe but it was really Albuquerque but he made arrangements so I could get it done in Santa Fe More
Staff is excellent to work with. Always very professional and courteous. Brian Brannan kept us informed of the progress and work being performed. Car was super clean when we left. A Always very professional and courteous. Brian Brannan kept us informed of the progress and work being performed. Car was super clean when we left. Always a good experience when we are there. More