Lexus of Santa Fe
Santa Fe, NM
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Very friendly staff. But the service department has continually failed to fix a problem that I've been in twice for. Each time they say that no problem exists yet the pro But the service department has continually failed to fix a problem that I've been in twice for. Each time they say that no problem exists yet the problem has not been fixed. Very frustrating. Now working with Lexus USA for possible help. More
Brian, my service rep, was superb……Thoughtful, thorough, a good listener and obviously extremely knowledgeable and experienced. I feel very comfortable calling him if some issue about my car arises and hav a good listener and obviously extremely knowledgeable and experienced. I feel very comfortable calling him if some issue about my car arises and have full confidence in his ability and caring to gives me advice or just take care of the problem. Thank you. More
Brandon is the BEST! Thought my service was scheduled in Santa Fe but it was really Albuquerque but he made arrangements so I could get it done in Santa Fe Thought my service was scheduled in Santa Fe but it was really Albuquerque but he made arrangements so I could get it done in Santa Fe More
Staff is excellent to work with. Always very professional and courteous. Brian Brannan kept us informed of the progress and work being performed. Car was super clean when we left. A Always very professional and courteous. Brian Brannan kept us informed of the progress and work being performed. Car was super clean when we left. Always a good experience when we are there. More
I love visiting Lexus of Santa Fe for all my service needs at every milestone. I am treated extremely well and surprisingly nothing ever costs an arm and a leg. I wait while the work is being complete needs at every milestone. I am treated extremely well and surprisingly nothing ever costs an arm and a leg. I wait while the work is being completed and that takes about an hour. I will continue to support this dealership thanks to Josh, Chris, Ron and Cisco. More
Our experience with Mr. Chris Ortega and Mr. Brian Brennan were outstanding. Both were very professional and exceptional customer service!!! Very pleased thank you Mr. Ort Chris Ortega and Mr. Brian Brennan were outstanding. Both were very professional and exceptional customer service!!! Very pleased thank you Mr. Ortega and thank you Mr. Brannan. More