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Lexus of Santa Fe

Santa Fe, NM

4.9
570 Reviews

6824 Cerrillos Road

Santa Fe, NM

87507

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Showing 570 reviews

July 21, 2025

Excellent service. Joseph was right on top of the service work and gave me good advice. More

by rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Baca
Jul 24, 2025 -

Lexus of Santa Fe responded

Hi Rick, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. Thank you, and have a fantastic day!

July 17, 2025

Great service! Our 2010 RX450H drives like a new car after today’s service. Clear Communications and explanations of services needed. More

by 5rashes_nicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe and LaTisha
Jul 18, 2025 -

Lexus of Santa Fe responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 17, 2025

I scheduled a 5K for 2 days after I called. They were on time. Gave me paperwork to explain expectations. And sent prompt report of all’s well. Pretty car is clean now, too. More

by Ida
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Penny in Sales and Latisha in Service both excellent
Jul 20, 2025 -

Lexus of Santa Fe responded

Hello, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

July 16, 2025

Even in the middle of major construction the service department is top-notch and well prepared to help when you needit! More

by S Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Ayla, Anthony Baca
Jul 18, 2025 -

Lexus of Santa Fe responded

Hello, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 11, 2025

Super fast service. Were on a road trip and they got us an appointment at the last minute. More

by Jbjudz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latisha
Jul 13, 2025 -

Lexus of Santa Fe responded

Hi, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

July 10, 2025

Jay, our salesman, was incredible. He was able to explain the pros on the two cars we were looking at as well as the cons. He listened to what we wanted and focused on our interests. More

by fmorrow07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
Jul 11, 2025 -

Lexus of Santa Fe responded

Hello, we're happy you found our staff Jay to be so supportive during your experience here at Lexus of Santa Fe. Please let us know if there is anything else we can do for you; we are more than happy to help!

July 01, 2025

Good service, very friendly, and very helpful. This is the first time I visit this dealership and I was very satisfied. They checked my car and corrected the issues in a very timely manner. More

by Rosart1209
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Ayala.
Jul 03, 2025 -

Lexus of Santa Fe responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

July 01, 2025

Letitia is always prepared to get me when I arrive, anticipates my need for a loaner and updates me on the progress of my service via text and a phone call. She makes me feel like a valued customer! S More

by LKW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Letitia
Jul 03, 2025 -

Lexus of Santa Fe responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 29, 2025

Lexus of Santa Fe has always treated me with the utmost respect and handled purchases and services with dignity! Highly recommended! More

by Katie B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian was fantastic to work with , Anthony Baca
Jun 30, 2025 -

Lexus of Santa Fe responded

Katie, we are so happy to read such a great review about Lexus of Santa Fe! We can't wait to see you again, have a great day.

June 28, 2025

Latisha in service is great! Personable, professional and helpful. Construction is a hassle but service was quick and easy. More

by rpatter222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Latisha
Jun 30, 2025 -

Lexus of Santa Fe responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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